Search Resorts in Runaway Bay

"My husband said all the staff were very friendly and polite. The food was "

"Only 1 restaurant open, it rained one night and water came into the room from the ac and roof that flooded the bedroom floor causing my daughter to fall and hurt her knee and elbow as she got off the bed, i reported this to the stuff and all they did was to clean the floor. outdated infrastructure, small rocky beach making unsuitable to swimming , and inconsistent food quality. Old and stained loungers, and poor water pressure . Stray cats in dining areas, children play area grounds are unkempt with debris making it dangerous for children. This felt mostly like a Motel or an unkempt camp rather than a resort. The nanny services was the primary draw but i was very disappointed because our assigned nanny did not make any effort to make a connection either us but rather was socializing with another family she wasn’t assigned to."

"We had a wonderful stay! Couple things we would tweak but overall it was wonderful!!! Very very impressed with this resort. It was idyllic and wonderful and restorative! Many commented on how much it has changed post hurricaine. Honestly, it sounds insane. But for what it is now - still amazing. Doesn’t change anything. And the character of the workers - impressive. Still working through some rennovations but the amt of beachfront is truly impressive. Would 100% recommend Excellence level. It was a great stay!"

"This was a great place to stay 10/10"

"It’s a nice little resort for the price. This is a little dated, but they are about to get a huge upgrade and expand the property down the beach as they bought up another resort so looking forward to seeing what this thing looks like after a ton of money is invested"

"It was amazing❤️ will be coming back soon "

"Privilege Package was NOT worth It! We Checked Out Early! We rarely leave negative reviews, but our experience at this property was disappointing enough that we decided to check out early and move to another hotel. We booked the Privilege Package on the adults-only side, expecting elevated service and amenities. Unfortunately, the experience did not reflect what was advertised. Service was a consistent issue throughout the stay. The front desk rarely answered calls, and when we arrived our room was not ready until 4 PM. Although we were told we would be notified when the room was ready, no one contacted us. We had to repeatedly return to the front desk to check ourselves. Food options were also very limited. Most restaurants close at 10 PM, and there are no late-night options on the property, not even a coffee shop. For a resort of this size, that was surprising. In addition, the food often did not taste freshly prepared, and after drinking the water I unfortunately became sick during our stay. The Privilege package advertises butler service and transportation by cart, which was one of the reasons we booked it. One evening it was raining heavily and we requested cart service to get to dinner. We were told the cart was unavailable because it was charging, which meant we had to walk in the rain and arrived completely soaked. The gym facilities were also disappointing. The treadmill could not be adjusted to an incline, and the following day the gym was closed due to air c "

"Lovely jamacian owned ran business The back garden is lovely the pool lovely and the breakfast and staff were wonderful and helpful "

"The room had an amazing view of the pool and ocean. It was in close proximity to all the restaurants and activities. Staff was overly friendly and the food was amazing. "