3 outdoor pools, pool umbrellas, pool loungers

Reviews of Bella Nara Phuket Naiyang Beach

3.5 out of 5
Bella Nara Phuket Naiyang Beach
55 moo 5, Sakoo, Sa Khu, Phuket

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Shantaye

Disliked: Staff & service
Terrible wifi.
Stayed 1 night in Apr 2024
Response from Samak on 3 May 2024
Dear Shantaye,Thank you for your review and feedback about wifi, we have share to the team concern to be more focus and work with the internet provider to make sure the issue will not happen again. We hope to welcome you back to our hotel again next time.Kind regardsBella Nara Phuket Naiyang Beach

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Samak on 22 Apr 2024
Dear Salvatore,Thank you for rate us 4 out of 5, We try hard in every day to make all guest happy and satisfy with stay. Please let us know if there is anything we can do to make your next stay more memorable.Kind regardsBella Nara Phuket Naiyang Beach

8/10 Good

Palvi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice rooms, property and in a nice area. Whilst I really liked the pool found that there was very limited common area seating around the pool and would have preferred to be able to access the pool bar without having to go into the pool. Highly recommend the Tom Yum Iced Tea though!
Stayed 4 nights in Mar 2024
Response from Bella Nara Phuket Naiyang Beach on 6 Apr 2024
Dear Palvi,Thank you for reviewing your stay with us, we were so glad to hear that you enjoyed with the room and our signature cocktails "Tom Yam Ice Tea". Thank you for your comment about the pool and pool bar, we have shared to the management team. We hope you will visit us again when you travel back to PhuketKind regards,Bella Nara Phuket Naiyang Beach

10/10 Excellent

Steven S

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class
Stayed 1 night in Feb 2024
Response from Samak on 3 Mar 2024
Dear Steven,Thank you for taking the time to review your stay and rate us 5 out of 5. Our Team try hard in making the guest feel comfortable and enjoyable stay. Please let us know if there is anything we can do to make your next visit more enjoyable.Kind regards,Bella Nara Phuket Naiyang Beach

6/10 Okay

Matt

pool is small
Stayed 1 night in Feb 2024
Response from Samak on 3 Mar 2024
Dear Matt,Thank you for reviewing your stay, our 2 pools are available from 8am - 8pm. As we are close to a beautiful Naiyang Beach, we provide a bike and mat which you can borrow from our Front Desk Team. We hope you will visit us again when you travel back to PhuketKind regardsBella Nara Phuket Naiyang Beach

10/10 Excellent

Sergey

Stayed 8 nights in Feb 2024
Response from Samak on 22 Mar 2024
Dear Sergey,Thank you for staying with us and rate us 5 out of 5. We pride in our hotel facilities and service to make our guest more comfortable and memorable stay.We hope you will come back for more!

10/10 Excellent

Peggy

Stayed 3 nights in Feb 2024
Response from Samak on 12 Feb 2024
Dear Peggy,Thank you for rate us and we hope you have a great stay and we would like to know more from you. We hope to welcome you back again whenever you travel back to Phuket!Kind regards,Bella Nara Phuket Naiyang Beach

10/10 Excellent

Kezia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean new and modern.
Stayed 1 night in Jan 2024
Response from Samak on 12 Feb 2024
Dear Kezia,Thank you for sharing your stay at Bella Nara Phuket Naiyang Beach, our team try hard in making the guest's stay memorable. We hope to welcome you back for more!Kind regards,Bella Nara Phuket Naiyang Beach

10/10 Excellent

Salina

Stayed 2 nights in Jan 2024
Response from Samak on 23 Jan 2024
Dear Salina,Thank you for taking the time to rate us 10 out of 10 and we would love to know more how you happy with your stay and we could made you happier for the next visit.Kind regards,

8/10 Good

Colm

Stayed 2 nights in Jan 2024
Response from Samak on 23 Jan 2024
Dear Colm,Thank you for taking the time to rate us, we appreciated if could share more on what we were missing in order to improve our facilities and services and we hope to welcome you back to our hotel next time.Kind regards,

10/10 Excellent

Yan Tung

Stayed 1 night in Dec 2023
Response from Nittaya Kraisau ( Fon ) on 14 Dec 2023
Dear Yan Tungfirst of all, thank you for selecting our hotel for your holidays and spending your time rating us with 10/10 We appreciate your kind words and your recommendation. Safe travels, and we can't wait to host you again!

10/10 Excellent

Samnang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice and the room was spacious and comfortable.
Stayed 1 night in Nov 2023
Response from Nittaya Kraisau ( Fon ) on 27 Nov 2023
Dear Samnang thank you for your valuable time writing to review our hotel, sharing your experience to all people, looking forward to welcome you again soon Best Regard

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Samak on 12 Feb 2024
Dear Kristine,Thank you for rate us 10 out of 10 and we would like to know more about your stay in order to improve our service and facilities.Please let us know if you plan to come back and we will try our best made your stay more memorable!Kind regards,Bella Nara Phuket Naiyang Beach

4/10 Poor

Ulrika

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Samak on 23 Jan 2024
Dear Ulrika,Thank you for taking the time to rate us and we appreciate if you could provide more information about your stay that we could improve our services and facilities. Kind regards,