Teras/patio

Ulasan untuk Four Points by Sheraton Sacramento International Airport

3 out of 5

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 541 dari 1001 ulasan" "
Penilaian 8 - Bagus. 227 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 95 dari 1001 ulasan" "
Penilaian 4 - Buruk. 62 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 76 dari 1001 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Richard

Disukai: Kondisi & fasilitas properti
Nice property
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Kenneth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly people
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

ryan, Fresno

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
DO NOT RELY ON THE SHUTTLE TO THE AIRPORT. Takes forever to pick you up. Just take an UBER.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 24 Mei 2024
Please accept my sincere apology for the less than perfect experience you encountered during your recent transit when you stayed with us. We appreciate your feedback related to our shuttle service. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Sangat Bagus

Terri van

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveling alone I wanted a clean, safe hotel. The Sheraton 4 Points was perfect
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 24 Mei 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. It was a pleasure hosting you and we look forward to welcome you back soon.

10/10 Sangat Bagus

Darin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very close to the airport and has a free shuttle. Also close to some shopping centers with markets and restaurants. My favorite is Dos Coyotes!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 24 Mei 2024
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

6/10 Cukup Baik

Devon, Whitehorse

Traveler bisnis
Tidak Disukai: Kebersihan
Average airport hotel. Room was mostly clean, the bathroom could have used a fair bit more attention though. Bed was comfy. Has an airport shuttle, although the ride was bit nerve racking on narrow roads and high speed.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 24 Mei 2024
Please accept my sincere apology for the less than perfect experience you encountered during your transit and your recent stay. We appreciate your feedback related to our shuttle service and Bathroom cleaning. I will share your message with the leadership teams. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Sangat Bagus

Rhoneil

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No further comment.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 20 Mei 2024
We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon.

2/10 Sangat Buruk

Esther

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
I will never stay here again. Upon my arrival, I was given a room that I did not pay for. I had requested a king room and I was given a double room with the excuse that they were sold out. I had made my reservation far in advance, and I should’ve had the accommodation of a king bed as I wanted. When I called, there was no one that could assist and I was told to call the manager the following week. I can hear through the walls next-door and overall I just thought this would be a nicer facility. I do not appreciate having my request on fulfilled when I have paid full price and plenty of time to have been properly satisfied. I would like to be compensated for my stay.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 20 Mei 2024
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 24 Mei 2024
We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon.

10/10 Sangat Bagus

Roberta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room 106 had a lot of noise from either the pipes or the elevator. Would ask for another room next time. Other than that it was good.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 20 Mei 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating. It was a pleasure hosting you and we look forward to welcome you back soon. Upon checking in you can request for a room on the higher floor, we will try our best to accommodate your request.

8/10 Bagus

Sandra

Bepergian dalam rombongan
Disukai: Fasilitas, kondisi & fasilitas properti
I took a star away for having to pay for parking. That sucked.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 17 Mei 2024
We appreciate your feedback related to your stay with us. I understand you were surprised to see that we charge parking. However, we charge for parking since we have security at night. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

4/10 Buruk

Judy

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
We could not check in and didnt have the best experience!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Four points by sheraton pada tanggal 14 Mei 2024
Please accept my sincere apology for the less than perfect experience you encountered during your recent stay.I hope that you will give us the opportunity to make amends for the disappointment you have experienced.

8/10 Bagus

April

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff very friendly. Shuttle driver to and from airport was very professional and had a clean van.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 9 Mei 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. It was a pleasure hosting you and we look forward to welcome you back soon.

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 7 Mei 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bagus

Jerry

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quite rooms. Nice amenities & lobby
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 9 Mei 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. It was a pleasure hosting you and we look forward to welcome you back soon.

10/10 Sangat Bagus

Marian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Food was good. Service was great.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 9 Mei 2024
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Sangat Bagus

Todd

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 3 Mei 2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 Bagus

Jessica

Disukai: Kebersihan, staf & layanan
Great place
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 9 Mei 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. It was a pleasure hosting you and we look forward to welcome you back soon.

10/10 Sangat Bagus

Marissa

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk were attentive and very professional. They made it possible to return our car rental the night before flight and then had a hotel vehicle pick us up cutting our travel logistics for an early morning flight the next day a no brainer. Customer service off the charts. Thank you.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 29 Apr 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. We work diligently to provide personalized and memorable experiences for our guests, and we're so delighted to hear you enjoyed every aspect of your stay. It was a pleasure hosting you and we look forward to welcome you back soon.

10/10 Sangat Bagus

Paul

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoy my stay and loved all the staff
Menginap 4 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 29 Apr 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. We work diligently to provide personalized and memorable experiences for our guests, and we're so delighted to hear you enjoyed every aspect of your stay. It was a pleasure hosting you and we look forward to welcome you back soon.

10/10 Sangat Bagus

Lana

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very pleasant and very clean .
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 29 Apr 2024
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Sangat Bagus

Bonnie

Disukai: Kebersihan, kondisi & fasilitas properti
Nice rooms!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 29 Apr 2024
We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon.

8/10 Bagus

Linda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 29 Apr 2024
We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon.

10/10 Sangat Bagus

Cindy

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Theo at the front desk was so inviting and gave us great recommendations for dinner!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 29 Apr 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating for our Desk agent and we hope you had an exceptional stay with us. It was a pleasure hosting you and we look forward to welcome you back soon.

10/10 Sangat Bagus

Kevin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All was well
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 29 Apr 2024
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Sangat Bagus

sarah

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable , clean, friendly staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 29 Apr 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. It was a pleasure hosting you and we look forward to welcome you back soon.

8/10 Bagus

Karen, Wheatland

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 16 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Vang

Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 23 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Molly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay the night before flying out.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Care Team pada tanggal 6 Apr 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. It was a pleasure hosting you and we look forward to welcome you back soon.

10/10 Sangat Bagus

Jagjit

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Care Team pada tanggal 19 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Cukup Baik

Dakota

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas
This hotel was so loud we could hear people snoring, walking, shutting doors,talking very hard to sleep
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Care Team pada tanggal 31 Mar 2024
Please accept my sincere apology for the less than perfect experience you encountered during your recent stay. We appreciate your feedback which will help us make things better for our guests. I hope that you will give us the opportunity to serve you in future upon your next visit !

8/10 Bagus

Jose Rafael Cid

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me gustó que está cerca del aeropuerto de Sacramento, pero tardé 45 minutos para hacer el check in
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Four points by Sheraton Sacramento pada tanggal 14 Mei 2024
Thank you so much for your feedback .We do apologize for the inconveniences but our standard Check in time is 3pm . Early check-in is based on availability .Thank you.

10/10 Sangat Bagus

Stacy

Bepergian bersama teman
Disukai: Fasilitas
Stayed here for convenience to an early Morning flight
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Care Team pada tanggal 16 Mar 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. It was a pleasure hosting you and we look forward to welcome you back soon.

8/10 Bagus

Marisol

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Nice rooms
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Care Team pada tanggal 8 Mar 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. It was a pleasure hosting you and we look forward to welcome you back soon.

10/10 Sangat Bagus

Lory McAsey

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I would stay there again
very clean and comfortable. I would stay there again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 2 Mar 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. It was a pleasure hosting you and we look forward to welcome you back soon.

10/10 Sangat Bagus

Paulad

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 27 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Amanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Care Team pada tanggal 25 Feb 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. It was a pleasure hosting you and we look forward to welcome you back soon.

8/10 Bagus

Michaelle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Free airport shuttle service and safe parking for our car while we are gone.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 25 Feb 2024
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Sangat Bagus

sarah

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 21 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bagus

John

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 21 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

STEVEN

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thank you
Staff was A+++
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 25 Feb 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. We work diligently to provide personalized and memorable experiences for our guests, and we're so delighted to hear you enjoyed every aspect of your stay. It was a pleasure hosting you and we look forward to welcome you back soon.

8/10 Bagus

Robert

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 21 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Deborah

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff clean easy shuttle
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Services Team pada tanggal 16 Feb 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. It was a pleasure hosting you and we look forward to welcome you back soon.

10/10 Sangat Bagus

Donald

Disukai: Kebersihan, kondisi & fasilitas properti
Our stay was fine. We were in the room for only a few hours prior to an early morning flight. We appreciated the availability of a 4 AM airport shuttle.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 25 Feb 2024
Thank you for staying with us here at Four points by Sheraton Sacramento International Airport. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. It was a pleasure hosting you and we look forward to welcome you back soon.

10/10 Sangat Bagus

Tom

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service Team pada tanggal 16 Feb 2024
We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon.

10/10 Sangat Bagus

Rebekah

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was very well cared for and it felt safe with a security guard in the parking lot when we arrived back later at night. The front desk staff was so friendly and helpful. The room was very large and clean. Would absolutely stay here again!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service Team pada tanggal 16 Feb 2024
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

2/10 Sangat Buruk

david l

Bepergian bersama teman
the eight dollar parking fee that was not disclosed prior to booking.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 16 Feb 2024
Thank you for taking the time to share your thoughts regarding the parking at our hotel. However, we charge for parking since we have security at night and it is also mentioned on our hotel website. I appreciate you bringing it to our attention that it was not disclosed to you upon making the reservation. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 Bagus

Heather, Folsom

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 16 Feb 2024
We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon.

8/10 Bagus

Catherine

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 9 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Katherine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very accomidating, even looked for a scale to weigh our luggage ( they didnt find one). They let us check in early, gave us directions, over all were wonderful. Highly recommend staying here!!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 16 Feb 2024
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!