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Ulasan untuk Homewood Suites by Hilton Rancho Cordova Sacramento

3 out of 5
Homewood Suites by Hilton Rancho Cordova Sacramento
10700 White Rock Rd, Rancho Cordova, CA

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 269 dari 332 ulasan" "
Penilaian 8 - Bagus. 31 dari 332 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 332 ulasan" "
Penilaian 4 - Buruk. 12 dari 332 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 332 ulasan" "

9,6/10

Kebersihan

9,6/10

Staf & layanan

9,2/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jenalle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Gym was 24 hours which I truly appreciated!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Paige - AGM pada tanggal 27 Mei 2024
We are glad to hear you enjoyed our gym! Thank you for your feedback.

10/10 Sangat Bagus

Kristi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There is a basketball court on site by the pool and basketball available at the front desk - my grandchildren loved the court and the pool!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Paige - AGM pada tanggal 27 Mei 2024
We are so happy to hear the whole family enjoyed their stay! We hope to see you again next time.

10/10 Sangat Bagus

Nagesh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Spacious and cleanliness
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Paige - AGM pada tanggal 27 Mei 2024
Thank you for sharing your feedback with us! We are glad to hear that you enjoyed your stay.

10/10 Sangat Bagus

Alfonso

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was very spacious and clean for a family of 4. A lot of dinning options near by plus hotel offers free breakfast. Overall a nice stay and will stay again in the future.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Paige-AGM pada tanggal 21 Mei 2024
Thank you so much for taking the time to share your experience with us! We will see you next time.

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Paige-AGM pada tanggal 9 Mei 2024
Thank you for your feedback!!

10/10 Sangat Bagus

Brenda Ilene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan April 2024
Tanggapan dari Paige-AGM pada tanggal 9 Mei 2024
Glad to hear you enjoyed your stay!!

8/10 Bagus

Dominic

Menginap 3 malam pada bulan April 2024
Tanggapan dari Paige-AGM pada tanggal 9 Mei 2024
I'm sorry to see we fell short of perfection! We hope you will consider staying with us again.

10/10 Sangat Bagus

victor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fantastic
Menginap 2 malam pada bulan April 2024
Tanggapan dari Paige - AGM pada tanggal 7 Apr 2024
We are so happy to hear you enjoyed your stay with us!

10/10 Sangat Bagus

Riyam

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Paige - AGM pada tanggal 21 Apr 2024
Thank you for sharing your feedback!! We appreciate your business!

10/10 Sangat Bagus

luis

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The place was a excellent experience Definitely will stay again and again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Paige - AGM pada tanggal 5 Apr 2024
Thank you for sharing your feedback with us. We will see you next time!

10/10 Sangat Bagus

Gay

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a very clean property and staff is friendly and helpful.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Paige - AGM pada tanggal 22 Mar 2024
We appreciate the kind comments! Thank you!

10/10 Sangat Bagus

Grace

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is always super welcoming and friendly.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Paige - AGM pada tanggal 21 Mar 2024
We are so glad to hear you enjoyed your experience with our fabulous team!

10/10 Sangat Bagus

Martha

Disukai: Kebersihan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Paige - AGM pada tanggal 21 Mar 2024
Thank you for sharing your feedback!

10/10 Sangat Bagus

Don

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Paige - AGM pada tanggal 21 Mar 2024
We appreciate the feedback, thank you so much!

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Professional staff and a well-kept facility
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Paige - AGM pada tanggal 21 Mar 2024
Thank you for your kind comments about our staff and cleanliness! We hope to see you again soon!

8/10 Bagus

David

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The EV chargers at the property are pulling a little over 2 kW. I have never been to an urban hotel with such slow chargers.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Paige - AGM pada tanggal 21 Mar 2024
Thank you for taking the time to share your experience with us. We will be sure to look into the EV charging stations. We hope to see you again!

10/10 Sangat Bagus

Grace

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to a lot of shopping and food options. Quiet and safe.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Paige - AGM pada tanggal 21 Mar 2024
Thank you for your feedback regarding your stay and the great area of Rancho Cordova!

10/10 Sangat Bagus

Karina

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Paige - AGM pada tanggal 21 Mar 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us!

10/10 Sangat Bagus

brenda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Paige - AGM pada tanggal 21 Mar 2024
We are so glad to hear you enjoyed your stay with us!

2/10 Sangat Buruk

Inderjit

Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing Hotel
This was my first time staying with Homewood Suites by Hilton and it won't be my last. This was one of the nicest hotels I have stayed out. Our room was huge, it was very clean, and comfortable.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Carmen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay. The rooms are nice and clean. The only issue I had was that there was only one way to enter the hotel at night and that was through the front door. I had to park in the back because it was crowded and was forced to walk all the way to the front in the freezing cold.

8/10 Bagus

Kevin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Dane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice property although area seems a little sketchy. Reserved two queens but room had two doubles so it was a tough night with kids sharing beds. Breakfast was good and staff was very nice
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Andrii

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Karen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Mike

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari -Mariah Front Office Manager pada tanggal 5 Jan 2024
Thank you for your feedback! We are delighted you enjoyed your stay. We hope to see you again in the future!

10/10 Sangat Bagus

Erin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari -Mariah Front Office Manager pada tanggal 5 Jan 2024
Thank you for your feedback! We are delighted you enjoyed your stay. We hope to see you again in the future!

2/10 Sangat Buruk

Cesar

Never again
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari -Mariah Front Office Manager pada tanggal 5 Jan 2024
I apologize we failed to meet yours and our own expectations in giving you the best stay experience possible. We would be appreciative to get more insight as to what went wrong and if there is anything we can do for you now to make it right. Please feel free to reach out to us so we can look into any issues and address them Thank you for your feedback!

10/10 Sangat Bagus

AHMED, Beaverton

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari -Mariah Front Office Manager pada tanggal 26 Des 2023
Thank you Ahmed for your review, we hope to host you again in the future!

10/10 Sangat Bagus

McKenna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We had a very nice stay this past weekend. We were in town for a soccer tournament. The hotel had everything we needed, breakfast was great, we enjoyed the outdoor area in the evening, and the kids loved the basketball court. We will definitely stay again!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari -Mariah Front Office Manager pada tanggal 26 Des 2023
I'm so glad you enjoy your time here with us during your tournament! We hope the team won! Homewood will be happy to host you anytime in the future! Thank you.

10/10 Sangat Bagus

Donna

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari -Mariah Front Office Manager pada tanggal 26 Des 2023
Thank you so much for the 10! We love to see you had a perfect stay. We hope to see you again!

4/10 Buruk

Roxanne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
WiFi reception was horrible. Couldn’t down load it as it kept on saying that it didn’t recognize me as a guest. Then the front desk gave me a totally different login. Could not get online at all on any apps. Was able to text. Breakfast, horrible prefab eggs. Juices tasted like water. Get an employee to make waffles. The people couldn’t do it right and took to long as there was a line. 6am to 9pm breakfast??? Come on that ends too early. Your employee working breakfast needs more help. She was doing her absolute best but the work was beyond 2 people. I gave her a big tip. The only thing that was good was the coffee. The TV charged me twice $24 for NETFLIX and I only looked at it then went back to the regular channels which had garbage. I have no idea how I was charged as I didn’t give any info. Had to be the card number in your system for my stay. Came in at 9:30 one night, no one at front desk. Needed to ask a question. No one showed up. Went to room and called several times no answer. Went back downstairs to locate them no one there for 15 minutes. Mean while at the front door a man was trying to get in. These are security doors and I’m not in the position to let them in. Finally a man came down the hall. He was the front desk person. I told him I was trying to contact him for over a half hour. He said to me nasty I wasn’t gone a half hour. Well all I have to say is the shower and bed were good. Never been in a Hilton this bad. Best regards, Roxanne Hartman 908-906-6455
Menginap 5 malam pada bulan November 2023
Tanggapan dari -Mariah Front Office Manager pada tanggal 26 Des 2023
Thank you for your valuable feedback Roxanne. I do apologize for the issues you encountered and the way they were handled. I will be sure to address this with our staff and provide further resources to make sure our team is equipped with the knowledge to handle these scenarios better. I do hope you will give us another chance to wow you with our refreshed service. Please let me know if I can address these concerns further with you.

10/10 Sangat Bagus

Yahui

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari -Mariah Front Office Manager pada tanggal 26 Des 2023
Thank you Yahui for the perfect score! We love seeing our guests happy. I hope you chose to stay with us again in the future, we look forward to hosting you!

10/10 Sangat Bagus

Jorge armando

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari -Mariah Front Office Manager pada tanggal 26 Des 2023
Thank you for the feedback Jorge, we love to see happy guests. It was a pleasure to have you here with us. Thank you! See you in the future!

10/10 Sangat Bagus

crystal

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I'm so glad I followed the positive reviews on this property instead of the pictures. It's a lot nicer than the pictures online. Front desk guy was nice. He said the pet fee is $75 but reduced it when I showed him the listing on Expedia ($50). We haven't had breakfast yet but i suspect it's going to be pretty good. It's billed as a hot breakfast. The hotel is renovated and clean. Do note that the EV charging is only for Teslas.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Paige - AGM pada tanggal 1 Des 2023
Thank you so much for sharing your experience with us! We are glad to hear that you enjoyed your stay. We hope to see you next time!

10/10 Sangat Bagus

Benjamin

Menginap 1 malam pada bulan November 2023
Tanggapan dari -Mariah Front Office Manager pada tanggal 26 Des 2023
Thank you Benjamin, We hope to host you in the future!

10/10 Sangat Bagus

Jeanine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amaaazing!
We usually stay at a different hotel near by and we are so thankful we changed our minds and will now make this our go to from this point on. Friendly clean and just nice!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Paige - AGM pada tanggal 20 Nov 2023
Thank you so much for giving us a try! We are so happy to hear you enjoyed your stay with us. We hope to see you again in the future!

10/10 Sangat Bagus

Dale

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed here last year & we were very pleased. Once again this year, the hotel staff was extremely friendly & our room was very comfortable.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Paige - AGM pada tanggal 20 Nov 2023
We are so pleased to hear you had another wonderful experience with us this year! We hope to see you again in 2024! Take care!

10/10 Sangat Bagus

Heidi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Paige - AGM pada tanggal 19 Nov 2023
We are thrilled to see you enjoyed your stay with us! Thank you for your feedback!

10/10 Sangat Bagus

Amber

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best Stay Ever!!
It was perfect! The staff had excellent customer service. They were extremely friendly and made great suggestions. They checked on us throughout our stay and assured we had everything we needed. There were lots of food options for breakfast. The room was spacious and clean.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Paige - AGM pada tanggal 14 Nov 2023
Thank you for taking the time to share your feedback with us! We appreciate the kind comments regarding our excellent service and staff. We hope to see you again soon!

10/10 Sangat Bagus

Urara

Menginap 2 malam pada bulan November 2023
Tanggapan dari Paige - AGM pada tanggal 7 Nov 2023
Thank you for sharing your feedback! We hope to see you again in the future!

2/10 Sangat Buruk

Mayra

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Paige - AGM pada tanggal 25 Nov 2023
Thank you for taking the time to share your feedback. In an effort to always strive to be the best, would you mind sharing more details by calling the hotel so we may improve? Thank you

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Loved it!
Beautiful property. Very friendly and attentive staff. Very spacious rooms, and extremely clean.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Paige - AGM pada tanggal 1 Nov 2023
We are so happy to hear you enjoyed your stay with us! Your feedback is very much appreciated, and we hope to see you next time you're in the area!

8/10 Bagus

Janene M.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Paige - AGM pada tanggal 26 Okt 2023
Thank you for your feedback. We are glad to hear you enjoyed your stay!

10/10 Sangat Bagus

A Sam

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great customer care!
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Paige - AGM pada tanggal 19 Okt 2023
We are glad to hear you felt taken care of! It's our duty to make you feel "at home" at the Homewood Suites!

10/10 Sangat Bagus

Suzette

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Paige - AGM pada tanggal 19 Okt 2023
Thank you for your feedback!

4/10 Buruk

Adam

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
We would not have booked this hotel if we knew the pool was closed for undisclosed reasons. We weren't informed at time of booking, no one said anything at time of check in so we got ready and went down only to find out it was closed. The front desk assured us it would be open the next morning at 8, but it didn't open. We had options and a long travel day and our kids were looking forward to the pool. Would have appreciated a heads up or reduced rate.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Paige - AGM pada tanggal 19 Okt 2023
Thank you for taking the time to share your feedback with us. We apologize that the pool was closed during your time of stay due to unforeseen circumstances. We hope you will consider staying with us next time you're in the area.

10/10 Sangat Bagus

Sharon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is friendly, helpful and easy to work with. Property is quite nice, in a quiet area and close to freeway access and other basic necessities. Pool looks nice but didn’t get to use it. The outdoor seating area is also quite pleasant. Would definitely recommend.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Paige - AGM pada tanggal 9 Okt 2023
Thank you for taking the time to share your feedback with us! We appreciate the kind comments and hope to see you again in the future.

6/10 Cukup Baik

nima

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The breakfast was so bad with paper plates and plastic cups Ask the lady that coffee ran out she rudely said I am busy Busy washing paper plates??!!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Paige - AGM pada tanggal 9 Okt 2023
Thank you for taking the time to share your feedback with us. Due to high occupancy; we used paper plates to provide the breakfast team ample time to wash our regular plates so that all guests could eat breakfast with minimal wait time. We are sorry we fell short of your expectations. We hope you will give us another try in the future. Thank you!