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Reviews of Vizcaya

3 out of 5
Vizcaya
2019 21st St, Sacramento, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 221 out of 499 reviews" "
Rating 8 - Good. 157 out of 499 reviews" "
Rating 6 - Okay. 71 out of 499 reviews" "
Rating 4 - Poor. 35 out of 499 reviews" "
Rating 2 - Terrible. 15 out of 499 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Staff was helpful. The only issue was with the booking site, Expedia, insisting on reviews that I do not care to complete.
Stayed 1 night in May 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Property conditions & facilities
Beautiful property and accommodations, quiet, close to Capitol building. Good continental breakfast with fresh food and large selection to choose from. Quick/easy in and out.
Stayed 1 night in May 2024

8/10 Good

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the blow dryer in my room. It was sparking and would shut off. Might want to get new ones.
Stayed 2 nights in Apr 2024

4/10 Poor

Sara

Travelled with family, Business traveller
Liked: Staff & service
We were unhappy as to the cleanliness. The floors were sticky. There was red wine- or something stained on the side of the bed. The bedside table was all sticky. We had to wipe that down to use it. And the bathroom floor was very slippery. From some sort of cleaner that as used in the bathroom- floor and the shower. I stayed in your place many years ago, and loved it. I was very disappointed this trip.
Stayed 1 night in Apr 2024

8/10 Good

Anna

Travelled with family
Liked: Property conditions & facilities
Nice b and b
Stayed 1 night in Apr 2024

10/10 Excellent

marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, safe and very pleasant.
Stayed 2 nights in Apr 2024

8/10 Good

Judith, San Francisco

Stayed 1 night in Apr 2024

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this B and B! Great location for me and very clean property and room. Bed was extremely comfortable and cozy! I would return for sure!
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was a welcome breath of fresh air from our regular stays at hotels or Air B&B’s. The historical house was beautiful, clean, and made us feel special.
Stayed 1 night in Mar 2024

10/10 Excellent

Jose, Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Rebecca

Business traveller, Travelled with group
To start with a positive note, the staff was overall responsive and courteous. The property is overall beautiful, and is in a fantastic location, with ability to some great restaurants. The breakfast provided was pleasant, including hard, boiled eggs, and sly, homemade scones that were delightful. I had two very unfortunate experiences that can be addressed through training, which Hope management provides. First, I received a phone call at 12:45 PM on my second day of stay asking me to change rooms. When I asked how quickly I needed to do it, the response was by 1 PM. I was crosstown, and had to get an a lift to quickly pack my things and change rooms. The second issue was cleanliness. The window shades in both rooms were particularly dirty. More significantly, the inside of the drawers were very dirty. In fact, there were toiletries, previous guest in one of them, indicating that them. As I packed my clothes, to leave the hotel, I noticed a film of dust on my darker items from the bottom of the drawer. Again, this is a beautiful property, and I hope that management provides training so that future guests have a more positive stay.
Stayed 1 night in Mar 2024

2/10 Terrible

Carolyn

Stayed 1 night in Feb 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy and convenient
Stayed 4 nights in Jan 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, clean, and quiet
This is a beautiful small hotel. It seems more geared for events and only has 8 rooms available. Each room is unique. We had an upstairs king room which was quite lovely and spacious. The heater controls were a little too modern; I couldn’t figure out how to turn on the heater but the employee was very pleasant and helpful and came promptly to start it even though he seemed to be the only one working that evening and was busy checking in another family and also was dealing with getting the internet back up. He had the internet back up by the time we returned from dinner. They offer a continental breakfast but we didn’t have any since we were heading out for a massage. The hotel is situated in a nice, fairly quiet neighborhood not too far from downtown. There is limited parking, but it is a small hotel. Coming from the car park, I accidentally went into the hotel through a side entrance, but the employee was unfazed and was very quick about checking me in and showing me the way to my room (looking at the picture, my room was the 2 windows upstairs on the left). I would definitely stay again.
Stayed 1 night in Feb 2024

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property
Stayed 1 night in Feb 2024

10/10 Excellent

Elissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, quaint, unique property
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the cleanliness of the property. We also enjoyed talking to one of the staff about the history of the house.
Stayed 1 night in Feb 2024

6/10 Okay

Cynthia, Lexington

A historic mansion with beautiful grounds in a nice area with alot of eclectic dining and amenities in walking distance... but it needs some TLC and updates. Easy and safe parking. The pink tile bathroom shower needs a makeover, suggest having a wastebasket in the room, a club chair in the room would be nice to have a place to sit besides the bed, and maybe suggest a quick carpet cleaning. The cold continental breakfast was good, but maybe have a Keurig in the dining area for those of us who work late and need a coffee or tea.
Stayed 2 nights in Jan 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and quaint place to stay
This was a very quaint and cozy hotel for my hubby and I. Worth the price! I would definitely stay here again! You could always eat breakfast somewhere else because it’s not something that I would make for breakfast…. Carbs central!!
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Elegance
Stunning & historic B&B mansion in a central location. I enjoyed my stay and hope to return again very soon!
Stayed 2 nights in Jan 2024

6/10 Okay

Flora

Really wanted to love this problem. The mansion is beautiful, historic, charming. No reception desk. Bed was comfortable and there was central heat in the room. Unfortunately no cold water in the claw foot tub that I was looking forward to relaxing in. Only hot water so I couldn’t take a bath due to scalding hot water. The shower head was dripping continuously and needs to be fixed. Did not try the breakfast. There are many restaurants close by. Just 3 blocks from the Ice Blocks.
Stayed 1 night in Jan 2024

2/10 Terrible

Jos

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
You can hear evrthing going on around from other room's.
Stayed 3 nights in Jan 2024

6/10 Okay

Eric

Cable didn’t work. Need thermostat directions. Freezer iced over. Asked for extra hangars, no show. Big picture window non-operable; okay but put sign up say so. Try to open it and frame is broken, easily breakable, could be dangerous. Front and side decks getting a little shaky especially in rain. Breakfast was very nice. Bed getting sunk in a bit. I like vintage but it’s gotta be in great shape.
Stayed 2 nights in Jan 2024

8/10 Good

Lisa

Disliked: Property conditions & facilities
The property is beautiful and in a very walkable part of midtown. The mansion has seen better days, the room was shabby and worn. Hotel staff was never seen aside from check in. Breakfast was serviceable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jim

Liked: Staff & service, property conditions & facilities
Friendly staff, quiet and clean room!
Stayed 1 night in Dec 2023

10/10 Excellent

RADIVOJE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, classic mansion. Very comfortable, great staff. Highly recommend
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

BABETTE

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the mansion. i know its historical, with no easy access to the rooms. Knee problems. That qould be the only problem.
Stayed 1 night in Dec 2023

4/10 Poor

Oded

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The staff were fantastic and flexible. The location is wonderful, the price was right. I do have two areas for suggested improvements. First and foremost, the room smelled very very heavily of cleaning fluid. Please use unscented products or rinse more thoroughly or something. It was pervasive throughout my stay. Also, the Wi-Fi was very weak. But I managed to use hotspot on my phone. Thank you.
Stayed 1 night in Dec 2023

10/10 Excellent

Simonida

Stayed 1 night in Dec 2023

8/10 Good

Claire

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Serviceable room in a pretty property.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and unique experience near Downtown Sac
Wonderful and a unique place to stay! Not your boring, run of the mill hotel.
Stayed 3 nights in Nov 2023

8/10 Good

Valerie

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique property with pretty grounds in a nice neighborhood with decent breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean
Stayed 1 night in Nov 2023

10/10 Excellent

Letitia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean pleasant and quiet atmosphere. Room was very comfortable. I enjoyed my stay and will stay here again. Beautiful and well kept grounds.
Stayed 1 night in Nov 2023

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
Everything was wonderful
Stayed 1 night in Nov 2023

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Daowei

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Sheridan

Stayed 1 night in Oct 2023

10/10 Excellent

Alianna-jo kiliki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great
Stayed 1 night in Oct 2023

8/10 Good

Alejandra

Business traveller
Liked: Cleanliness, amenities
Staff could have been a little more friendlier.
Stayed 2 nights in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem! Will definitely stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

rodney

Stayed 1 night in Oct 2023

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but risky neighborhood
We enjoyed the hotel, the room was cute and comfortable. The breakfast was ok but didn't live up to the description. Use caution here, our car was broken into overnight in their parking lot and there was not staff around in the morning that I could find to help. Luckily there are some window repair businesses nearby. Don't trust the neighborhood.
Stayed 1 night in Oct 2023