"Some of the staff were extremely impolite and rude, when they wanted you to spend money they seemed to be much more friendly, will not be staying again. Hotel overall is good but some of the staff ( reception members make the place a lot less friendly than it should be) "
"Everything was perfect except charging us for water on dinner table while having free bottles of water in the rooms!!!
They stopped charging us for water after we complained , but not sure if the rules were changed for everyone"
"Great experience, hotel was great and staff were above and beyond. Spa was awesome, beach is great.
This is a green hotel, if you don't like green initiatives, do not go
Very difficult to organise and get to scuba diving ( the only down side for me, would have loved a better experience)"
"We stayed five nights at the Sheraton Soma Bay Resort with my wife and teen daughter in a luxury suite to wrap up our extensive Egypt trip. The room was beautifully furnished with 3 balconies providing 270 degree view. The property’s true strength is its beautiful beach and sunset views. The main shortcomings is a very limited number of restaurants (2) which is rather unusual for such a sprawling resort. All in all, an excellent stay."
"Mon séjour dans cet hôtel a été une véritable déception. Dès mon arrivée, j’ai dû attendre 8 heures avant d’obtenir ma chambre, ce qui est inacceptable après un long voyage. Une fois dans la chambre, la mauvaise surprise a continué : l’eau était coupée, le lavabo n’était même pas correctement fixé et bougeait à chaque utilisation.
L’hôtel était en pleins travaux, rendant l’ambiance bruyante et désagréable, sans aucun espace de repos au calme. De plus, contrairement à ce qui était annoncé, aucun...
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