Hotel dengan Kolam Renang di Saffron Walden

"First room I was issued was very dated and filthy. Stains up the walls and all round in poor condition. I was moved to another room after complaining which was much better, however starting to show its age. Staff however really need to learn how to smile. Unfriendly vibes from all but one team member."

"Lovely stay as usual but aircon unit very noisy"

"The rooms are clean but lack basics. No water in the rooms. You cannot get food after 10pm. The jacuzzi is designed to kill you. There is so much chlorine it feels like a gas chamber. Its awful. Its supposed to be relaxing but you leave crying. The sauna and steam rooms are great. The swimming is good and perfect temperature. I asked one of the staff to reduce the amount of chlorine but she just said its not my job. She looked like the cleaner. The lady at the spa Danielle was just great. She...

"Booked a triple room. But was given a double....no explanation no apology"

"Great, basic place to stay. I have only ever stayed one night. The gardens are lovely and I particularly like that you can walk to the Plough through the fields (and back via road if dark). Also Blue Diamond garden centre 5 min walk away too. Cambridge park and ride 5 mins in other direction. No breakfast available at Hotel any more. Check in at 4.00pm perhaps the only negative."

"The hotel was well equipped, clean and ideally located with it being a short drive to central Cambridge and also Newmarket. There are numerous public transport facilities with it being located right next to a train station with convenient connections to london and the north. The hotel is situated in a quiet modernised area and the parking is safe and in plentiful availability. The parking is operated by an external provider and can be a faff as there are no physical paystations, with payment...

"Very friendly staff and a most comfortable stay. Great breakfast."

"Excellent stay"