Anda dapat menikmati klub malam, teras, dan kedai kopi/kafe di Festa Winter Palace. Traveler aktif dapat menikmati fasilitas seperti rental/fasilitas berkuda dan rental sepeda di hotel ini. Manjakan diri Anda dengan pijat, Aromaterapi, dan perawatan wajah di spa yang ada di properti. Nikmati makanan di dua restoran yang ada di properti. Tamu juga dapat menemukan taman, taman bermain dan salon rambut.
Anda juga akan menemukan manfaat seperti:
Kolam renang indoor serta kursi berjemur
Rental sepeda, parkir valet, dan antar-jemput bandara
Meja biliar, ATM/layanan perbankan, dan meja pemesanan tur/tiket
Lift, ruang rapat, dan penitipan koper
Fitur kamar
Semua kamar tamu di Festa Winter Palace menawarkan kenyamanan seperti layanan kamar 24 jam dan AC, selain fasilitas seperti brankas dan kedap suara.
Manfaat lain termasuk:
Bathtub besar, perlengkapan mandi gratis, dan pengering rambut
Televisi dengan saluran TV premium
Balkon, tempat tidur bayi (gratis), dan ketel listrik
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja
Usia check-in minimal - 18
Check-out
Check-out sebelum tengah hari
Petunjuk check-in khusus
Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan); tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
1 anak, hingga usia 6 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Boks bayi gratis tersedia atas permintaan di properti
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Biaya antar jemput bandara: EUR 60 per kendaraan (satu arah)
Biaya parkir sendiri: EUR 6 per malam
Biaya parkir valet: EUR 6 per malam
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Tersedia transaksi non-tunai
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, dan sistem keamanan
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Pertanyaan umum
Apakah Festa Winter Palace memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang indoor.
Berapa biaya menginap di Festa Winter Palace?
Mulai 24 Mei 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Festa Winter Palace pada 2 Jun 2026 mulai dari Rp2.184.519, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.
Apakah Festa Winter Palace ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Festa Winter Palace?
Parkir mandiri tersedia dengan biaya EUR 6 per malam. Parkir valet tersedia dengan biaya EUR 6 per malam.
Pukul berapa check-in di Festa Winter Palace?
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja.
Pukul berapa check-out di Festa Winter Palace?
Check-out pada pukul tengah hari.
Apakah Festa Winter Palace menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya EUR 60 per kendaraan.
Di mana lokasi Festa Winter Palace?
Hotel Samokov yang cocok bagi keluarga ini berjarak 2 km dari Sekolah Ski dan Snowboard Yanakiev, Resor Ski Borovets, dan Sitnyakovo Express. Tsarska Bistritsa berjarak 3,2 km.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
8,2
Sangat Baik
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
8,8
Kebersihan
8,6
Lokasi
8,4
Staf & layanan
7,8
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 21 dari 51 ulasan
10 - Sangat Bagus
21
Penilaian 8 - Bagus. 18 dari 51 ulasan
8 - Bagus
18
Penilaian 6 - Medioker. 6 dari 51 ulasan
6 - Medioker
6
Penilaian 4 - Buruk. 5 dari 51 ulasan
4 - Buruk
5
Penilaian 2 - Sangat Buruk. 1 dari 51 ulasan
2 - Sangat Buruk
1
Ulasan
Terverifikasi
10/10 Luar Biasa
Pene
31 Jan 2026
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.
Pene
Menginap 4 malam pada bulan Januari 2026
Terverifikasi
4/10 Buruk
Elizabeth
21 Feb 2022
Disukai: Kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
The hotel is dated throughout. The staff were
Elizabeth
Menginap 4 malam pada bulan Februari 2022
Terverifikasi
4/10 Buruk
Traveler terverifikasi
15 Mar 2021
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza
Traveler terverifikasi
Menginap 4 malam pada bulan Maret 2021
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
7 Mar 2021
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Our stay was great. I definitely recommend this hotel.
Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Ivan
Menginap 2 malam pada bulan Februari 2021
Terverifikasi
8/10 Bagus
Traveler terverifikasi
8 Feb 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
Traveler terverifikasi
Menginap 2 malam pada bulan Februari 2021
Terverifikasi
10/10 Luar Biasa
Petko
19 Okt 2020
Disukai: Kebersihan, staf & layanan, fasilitas
Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
John
Menginap 4 malam pada bulan Maret 2020
Terverifikasi
2/10 Sangat Buruk
Tenna Ann
24 Sep 2019
Tidak Disukai: Staf & layanan, kenyamanan kamar
Not a 5 star hotel
Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
Hôtel à taille humaine par rapport aux mastodontes russes et très agréable. Petit déjeuner copieux mais pas de repas. Une vraie piscine ( 20m) d'autant plus agréable que j'étais seule à en profiter. Chambre cossue mais lit un peu mou. Belles balades à pied dans le coin
daniele
Menginap 5 malam pada bulan September 2019
Terverifikasi
4/10 Buruk
William
29 Jul 2018
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
1-2 star hotel. Lots of others in the area
Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
William
Menginap 1 malam pada bulan Juli 2018
Terverifikasi
6/10 Medioker
Traveler terverifikasi
14 Jul 2018
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Don't stay here if you expect 5-star hotel/service
This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault.
Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.
peter
Terverifikasi
8/10 Bagus
Alan & Debbie
2 Feb 2018
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great position near slopes
Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.
Awesome hotel and staff. It's a bit tough to find as there are not a lot of signs. Otherwise location was great and so were the facilities. Staff was extremely friendly and accommodating. We found out that May is low season for them and thus a lot of the shops were not open in the area. Other than that we still had a great time
Bit of a trek to the slopes and ski rental places, but doable
Kieran
Terverifikasi
8/10 Bagus
Krasimira
4 Apr 2017
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Great choice; close to the ski slopes
Good room size; great location; excellent breakfast
No ramp available at the main entrance and to Season Restaurant, which was very inconvenient with our baby stroller
We had a warm and friendly welcome to the hotel. Very helpful and cheerful staff. We are a family of four adults and three children. The food was excellent for the adults. Good choice of meats and fresh vegetables. They had pasta with a sauce and pizza but I would suggest they add something like homemade chicken goujons for the children especially during school holidays. The swimming pool, like all others this time of year in Bulgaria, was cold to get into. The best way is to shower first and gradually reduce the temperature to cold. The pool seemed quite warm after that! The hotel's about 75 to 100 metres from the toboggan park so our little ones thought it was great. It's only a short walk to the chair lifts as well. The gondola is about 400 metres away. There isn't as much for the children to do in the hotel as there is at the nearby huge Hotel Rila or slightly further away Hotel Samakov but the hotel itself is much nicer. The other hotels don't seem to mind you using their facilities which are paid for separately such as the shooting gallery, pool, ceramic painting etc. We were lucky with the conditions as it had snowed the day before we arrived so all the runs were open. Generally, we really enjoyed our stay here and would certainly return.
Lin
Terverifikasi
6/10 Medioker
M
21 Nov 2016
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The stuff at the hotel was really nice.
The gourmet restaurant wasn't gourmet at all. The level of all of the meals that we tried was 0 (and I am polite).
The massage was very good.