Festa Winter Palace

Properti bintang 5.0

Pilih tanggal untuk melihat harga

Ulasan

8,2 dari 10
Sangat bagus

Fasilitas populer

  • Kolam renang
  • Spa
  • Restoran
  • AC
  • Gym
  • Tersedia parkir
Harga saat ini Rp2.184.519
total Rp2.381.126
termasuk pajak & biaya lainnya
2 Jun - 3 Jun
Mod logo
Login untuk melihat diskon dan manfaat yang memenuhi syarat. Lebih banyak reward untuk lebih banyak petualangan!

Tentang properti ini

Festa Winter Palace

  • Hotel mewah cocok untuk keluarga
  • Anda dapat menikmati klub malam, teras, dan kedai kopi/kafe di Festa Winter Palace. Traveler aktif dapat menikmati fasilitas seperti rental/fasilitas berkuda dan rental sepeda di hotel ini. Manjakan diri Anda dengan pijat, Aromaterapi, dan perawatan wajah di spa yang ada di properti. Nikmati makanan di dua restoran yang ada di properti. Tamu juga dapat menemukan taman, taman bermain dan salon rambut.
  • Anda juga akan menemukan manfaat seperti:
    • Kolam renang indoor serta kursi berjemur
    • Rental sepeda, parkir valet, dan antar-jemput bandara
    • Meja biliar, ATM/layanan perbankan, dan meja pemesanan tur/tiket
    • Lift, ruang rapat, dan penitipan koper
  • Fitur kamar
  • Semua kamar tamu di Festa Winter Palace menawarkan kenyamanan seperti layanan kamar 24 jam dan AC, selain fasilitas seperti brankas dan kedap suara.
  • Manfaat lain termasuk:
    • Bathtub besar, perlengkapan mandi gratis, dan pengering rambut
    • Televisi dengan saluran TV premium
    • Balkon, tempat tidur bayi (gratis), dan ketel listrik

Properti serupa

Kebijakan

Check-in

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja
Usia check-in minimal - 18

Check-out

Check-out sebelum tengah hari

Petunjuk check-in khusus

Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan); tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
1 anak, hingga usia 6 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Boks bayi gratis tersedia atas permintaan di properti

Jenis pembayaran properti

Informasi penting

Fasilitas ekstra opsional

  • Biaya antar jemput bandara: EUR 60 per kendaraan (satu arah)
  • Biaya parkir sendiri: EUR 6 per malam
  • Biaya parkir valet: EUR 6 per malam

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Tersedia transaksi non-tunai
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, dan sistem keamanan
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Pertanyaan umum

Apakah Festa Winter Palace memiliki kolam renang?

Ya, properti ini dilengkapi kolam renang indoor.

Berapa biaya menginap di Festa Winter Palace?

Mulai 24 Mei 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Festa Winter Palace pada 2 Jun 2026 mulai dari Rp2.184.519, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Festa Winter Palace ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Festa Winter Palace?

Parkir mandiri tersedia dengan biaya EUR 6 per malam. Parkir valet tersedia dengan biaya EUR 6 per malam.

Pukul berapa check-in di Festa Winter Palace?

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja.

Pukul berapa check-out di Festa Winter Palace?

Check-out pada pukul tengah hari.

Apakah Festa Winter Palace menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya EUR 60 per kendaraan.

Di mana lokasi Festa Winter Palace?

Hotel Samokov yang cocok bagi keluarga ini berjarak 2 km dari Sekolah Ski dan Snowboard Yanakiev, Resor Ski Borovets, dan Sitnyakovo Express. Tsarska Bistritsa berjarak 3,2 km.

Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?

Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.

Ulasan

Ulasan

8,2

Sangat Baik

8,8

Kebersihan

8,6

Lokasi

8,4

Staf & layanan

7,8

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 21 dari 51 ulasan
Penilaian 8 - Bagus. 18 dari 51 ulasan
Penilaian 6 - Medioker. 6 dari 51 ulasan
Penilaian 4 - Buruk. 5 dari 51 ulasan
Penilaian 2 - Sangat Buruk. 1 dari 51 ulasan

Ulasan

Terverifikasi

10/10 Luar Biasa

Pene

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.
Menginap 4 malam pada bulan Januari 2026
Terverifikasi

4/10 Buruk

Elizabeth

Disukai: Kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
The hotel is dated throughout. The staff were
Menginap 4 malam pada bulan Februari 2022
Terverifikasi

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza
Menginap 4 malam pada bulan Maret 2021
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Our stay was great. I definitely recommend this hotel.
Menginap 2 malam pada bulan Maret 2021
Terverifikasi

10/10 Luar Biasa

Stanimir

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Classy holiday in a real palace.

We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Menginap 3 malam pada bulan Februari 2021
Terverifikasi

10/10 Luar Biasa

Ivan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing hotel! Great location and such a good stuff! Definitely will come back!
Menginap 1 malam pada bulan Februari 2021
Terverifikasi

10/10 Luar Biasa

Ivan

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Menginap 2 malam pada bulan Februari 2021
Terverifikasi

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
Menginap 2 malam pada bulan Februari 2021
Terverifikasi

10/10 Luar Biasa

Petko

Disukai: Kebersihan, staf & layanan, fasilitas
Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Menginap 1 malam pada bulan Oktober 2020
Terverifikasi

10/10 Luar Biasa

Carl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Brilliant stay at the winter palace

We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
Menginap 3 malam pada bulan Maret 2020
Terverifikasi

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Room not as advertised

The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
Menginap 4 malam pada bulan Maret 2020
Terverifikasi

2/10 Sangat Buruk

Tenna Ann

Tidak Disukai: Staf & layanan, kenyamanan kamar

Not a 5 star hotel

Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
Menginap 5 malam pada bulan September 2019
Terverifikasi

10/10 Luar Biasa

daniele

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Séjour à borovetz

Hôtel à taille humaine par rapport aux mastodontes russes et très agréable. Petit déjeuner copieux mais pas de repas. Une vraie piscine ( 20m) d'autant plus agréable que j'étais seule à en profiter. Chambre cossue mais lit un peu mou. Belles balades à pied dans le coin
Menginap 5 malam pada bulan September 2019
Terverifikasi

4/10 Buruk

William

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

1-2 star hotel. Lots of others in the area

Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
Menginap 1 malam pada bulan Juli 2018
Terverifikasi

6/10 Medioker

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar

Don't stay here if you expect 5-star hotel/service

This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
Menginap 4 malam pada bulan Juli 2018
Terverifikasi

8/10 Bagus

KOSTAS

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Σε καλή θέση πολύ καλά spa αλλά το δωμάτιο δεν είχε μπαλκόνι λόγω του ότι βρισκόταν στον τελευταίο όροφο
Menginap 2 malam pada bulan Maret 2018
Terverifikasi

10/10 Luar Biasa

jon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

better than recent reviews

Recent improvements Free outside parking available
Menginap 7 malam pada bulan Februari 2018
Terverifikasi

10/10 Luar Biasa

peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Third consecutive visit

Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.
Terverifikasi

8/10 Bagus

Alan & Debbie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Great position near slopes

Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.
Menginap 7 malam pada bulan Januari 2018
Terverifikasi

10/10 Luar Biasa

Aleksandar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Excellent experience

Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.
Menginap 6 malam pada bulan Mei 2017
Terverifikasi

10/10 Luar Biasa

Aleksandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great time in Borovets

Awesome hotel and staff. It's a bit tough to find as there are not a lot of signs. Otherwise location was great and so were the facilities. Staff was extremely friendly and accommodating. We found out that May is low season for them and thus a lot of the shops were not open in the area. Other than that we still had a great time
Terverifikasi

8/10 Bagus

Kieran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bit of a trek to the slopes and ski rental places, but doable
Terverifikasi

8/10 Bagus

Krasimira

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Great choice; close to the ski slopes

Good room size; great location; excellent breakfast No ramp available at the main entrance and to Season Restaurant, which was very inconvenient with our baby stroller
Terverifikasi

10/10 Luar Biasa

Lin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Nice hotel and excellent location.

We had a warm and friendly welcome to the hotel. Very helpful and cheerful staff. We are a family of four adults and three children. The food was excellent for the adults. Good choice of meats and fresh vegetables. They had pasta with a sauce and pizza but I would suggest they add something like homemade chicken goujons for the children especially during school holidays. The swimming pool, like all others this time of year in Bulgaria, was cold to get into. The best way is to shower first and gradually reduce the temperature to cold. The pool seemed quite warm after that! The hotel's about 75 to 100 metres from the toboggan park so our little ones thought it was great. It's only a short walk to the chair lifts as well. The gondola is about 400 metres away. There isn't as much for the children to do in the hotel as there is at the nearby huge Hotel Rila or slightly further away Hotel Samakov but the hotel itself is much nicer. The other hotels don't seem to mind you using their facilities which are paid for separately such as the shooting gallery, pool, ceramic painting etc. We were lucky with the conditions as it had snowed the day before we arrived so all the runs were open. Generally, we really enjoyed our stay here and would certainly return.
Terverifikasi

6/10 Medioker

M

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The stuff at the hotel was really nice. The gourmet restaurant wasn't gourmet at all. The level of all of the meals that we tried was 0 (and I am polite). The massage was very good.