2/10
Found a cockroach in the room and front desk took it out just as if it’s a natural occurrence. When ask if she can moved as to a different room, she flatly told me they are fully booked and not even apologetic and gave us the attitude that we disturbed her peaceful night at work. I was suspicious that she killed it and when I told her that she told me to come down and see it for myself when I was already in my jammers. She even flatly denied that she will have our bedding's changed when she stepped on our bed to get the cockroach on the wall. Much less to say, we came back to a room not made and with no clean towels. I would’ve let it go had she shown us that she’s apologetic and have treated us nicely. I will never go back to this hotel ever nor would I recommend a cockroach infested hotel with a rude front desk lady.
Maria
Menginap 2 malam pada bulan Juli 2025