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"Roaches found in bathroom, AC was not working. "

"Such a nicely done hotel, not overdone or gaudy either! Staff were all super professional and friendly. Cleanliness was excellent, location great, rooms were thoughtful. I would take off a 1/4 star for the hotel's food as the room service meal was not great and forgot some details. Would highly recommend this hotel overall and would happily stay again."

"The first time I’ve felt comfortable in a hotel in SF"

"AC worked great. Front desk seemed short-staffed. Valets were fabulous. Wish water was available either in the lobby or as water bottles for purchase. "

"Clean room. Considering the age of the hotel, it's in good condition. Staff EXTREMELY courteous, professional and helpful. I will stay again. "

"From the moment we walked in we were greeted by friendly staff who made sure we knew their names and the services and times available. Our room was spotless, with plenty of towels for 2 adults and 2 children. Breakfast was top notch. It was fresh, with a wide variety of healthy foods to choose from. It was well stocked and very clean! The price is right for a family going to the UCSF Children’s Hospital for appointments, or for baseball fans who want to stay the night close to the action! The first time we stayed was during the hight of Covid. We’ve tried to make the drive and appointments, then return home same day, but it isn’t worth the stress. We highly recommend this Hyatt location!"

"Parking was expensive. It is SF. It was nice that the Chancellor has a deal with the parking garrage to offer discounted rates. We left our car at the garage for two nights. The car was safe."

"Everything was great. It was clean, modest breakfast but good. Plenty of excellent coffee shops a short walk away. I would stay here again, but not in the sky room. It was cramped for my taste"

"Convenient "