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Hilton Garden Inn Santa Ana San Jose

3.5 star property
Travelers find a perfect escape at this lively hotel where great food, a beautiful outdoor pool, and an art-filled atmosphere create a refreshing retreat

Choose dates to view prices

The Hilton Garden Inn Santa Ana San Jose, near Multiplaza Mall Escazu, offers a vibrant getaway. Relax by the outdoor pool with free cabanas, browse the on-site mall, or enjoy local artwork in the gallery. The restaurant serves praised cooked-to-order breakfast.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp2.195.013
Rp2.480.364 total
includes taxes & fees
3 Jun - 4 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 December to 20 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00, per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay.
Cots (infant beds) are available for USD 10.0 per stay

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Santa Ana San Jose have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from December 15 until December 20.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on 3 Jun 2026 start from Rp2.195.013, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Santa Ana San Jose pet-friendly?

Yes, Hilton Garden Inn Santa Ana San Jose allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a deposit of USD 50 per stay and a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hilton Garden Inn Santa Ana San Jose?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Santa Ana San Jose?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Garden Inn Santa Ana San Jose?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Santa Ana San Jose located?

Situated in Santa Ana, this hotel is within 1 mi (2 km) of City Place Santa Ana and Business Center Forum 1. Multiplaza Mall Escazu and National Stadium of Costa Rica are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 745 out of 1000 reviews
Rating 8 - Good. 149 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Einar Ramos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and excellent location.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Purushottam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room , centrally located, great breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Friendly staff. Clean room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Saily

Liked: Cleanliness, staff & service, property conditions & facilities
Nice worker, clean area and comfortable.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Luzmary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel overall. Modern, clean, high end, restaurant was superb, super professional staff, awesome shopping downstairs with other great restaurants, pool has amazing view.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly staff. Plenty of good restaurants nearby. My only recommendation would be for the hot tub in the pool area to be warmer
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

LINDSAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, didn't stay for the breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bogart

Liked: Cleanliness, staff & service, property conditions & facilities
A very convenient location in the heart of Santa Ana, clean and spacious rooms (although there is a construction site next door during the time of my stay), super friendly and professional staff and a decent buffet breakfast. I enjoyed staying here.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

nene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, friendly staff who understand and spoke great englis
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, helpful, great location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mandisa

Liked: Cleanliness
Clean attentive housekeeping
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, property conditions & facilities
It is a good place to stay. Safe area with some restaurants around. Great breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Milagrito

Liked: Cleanliness, property conditions & facilities
Great location and beautiful pool
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kristine Adams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room/shower/service, highly recommend! It’s also in a very safe and nice plaza.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing. The area was good but the only thing is that smokers need to leave the property. And if you don’t leave the property police will ask you to leave . A designated area is needed
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
We liked everything about this hotel. The front desk staff and cleaning staff were friendly and helpful, the room was spotless and had a fantastic view of the city, and the location is a very nice area of Santa Ana with a variety of services on the same block. Parking was included and was very convenient. We would definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Great staff, Clean rooms with very modern amenities. Wonderful breakfast with very attentive staff. A pool and the Gym. Free parking, Checked all what I was looking for.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
clean, classy, beautiful and we felt really safe.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charley

Liked: Cleanliness, amenities, property conditions & facilities
Room looks great and the staff are very helpful. Great Hotel all around.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable with an attentive staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

FERNANDO

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, great staff, great breakfast with a lot of options. Tempered nice size pool and a nice hot jacuzzy. Location is great of you don't want to be surrounded by the City. But 10 min drive, though location is 5 minute walk for supermarket. And less than that for cinema. Restaurants and nice bars. Very secure location.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Juan Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Nice and confortable Hotel. Very good options around for dinner.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

joykeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned daily Nice view and spacious do 4 ppl
Stayed 2 nights in Dec 2025