Check-in mulai pukul: 16.00; Batas waktu check-in pukul: kapan saja
Usia check-in minimal - 21
Check-out
Check-out sebelum 11.00
Petunjuk check-in khusus
Properti ini tidak memiliki resepsionis
Tamu dapat mengakses akomodasi melalui pintu masuk pribadi
Resepsionis virtual menyediakan bantuan untuk tamu
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Kode akses, pintu masuk pribadi
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk (kecuali hewan pemandu dan tidak dikenakan biaya untuk hewan pemandu)
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Jenis pembayaran properti
Informasi penting
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit; tidak menerima uang tunai
Belum ada informasi dari tuan rumah mengenai adanya detektor karbon moniksida di properti ini; pertimbangkan untuk membawa detektor portabel Anda sendiri
Belum ada informasi dari tuan rumah mengenai adanya detektor asap di properti ini
Nomor Registrasi Properti 06-79-20-4683, 66-1046810
Perlu diketahui
Properti ini tidak memiliki lift
Pertanyaan umum
Apakah Casa Elena by Otium ramah hewan peliharaan?
Tidak, hanya hewan pemandu yang diperkenankan masuk di properti.
Berapa biaya menginap di Casa Elena by Otium?
Mulai 20 Mei 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Casa Elena by Otium pada 26 Mei 2026 mulai dari Rp2.756.824, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.
Berapa biaya parkir di Casa Elena by Otium?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di Casa Elena by Otium?
Check-in mulai pukul: 16.00; Batas waktu check-in pukul: kapan saja.
Pukul berapa check-out di Casa Elena by Otium?
Check-out pada pukul 11.00.
Di mana lokasi Casa Elena by Otium?
Terletak di Santurce, gedung apartemen ini berjarak 0,5 km dari Calle Loiza serta 5 km dari Kasino del Mar di La Concha Resort dan Pantai Condado. Puerto Rico Convention Center berjarak 5 km (3,1 mi). Stasiun Sacred Heart berjarak 30 menit dengan berjalan kaki.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
8,6
Sangat Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
8,8
Kebersihan
8,6
Fasilitas
9,2
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 18 dari 29 ulasan
10 - Sangat Bagus
18
Penilaian 8 - Bagus. 6 dari 29 ulasan
8 - Bagus
6
Penilaian 6 - Medioker. 1 dari 29 ulasan
6 - Medioker
1
Penilaian 4 - Buruk. 1 dari 29 ulasan
4 - Buruk
1
Penilaian 2 - Sangat Buruk. 3 dari 29 ulasan
2 - Sangat Buruk
3
Ulasan
Terverifikasi
10/10 Luar Biasa
Seamus Y
10 Apr 2026
Disukai: Kebersihan, check-in, komunikasi, akurasi daftar properti
Great location and excellent place to stay. My family really enjoyed our time there and as a dad, I appreciated the dedicated parking. I hope to stay again soon!
Seamus Y
Menginap 5 malam pada bulan April 2026
Terverifikasi
10/10 Luar Biasa
Aurelio
25 Mar 2026
Disukai: Kebersihan, check-in, komunikasi, akurasi daftar properti
Absolutely phenomenal secured location on a seemingly private beach. The premises was great for my family vacation with 2 children.
Management was always one call/message away during my 5 day stay…
Highly recommend!
Aurelio
Menginap 5 malam pada bulan Maret 2026
Terverifikasi
10/10 Luar Biasa
Kristina
23 Mar 2026
Disukai: Kebersihan, check-in, komunikasi, akurasi daftar properti
This property was amazing. It was in a great location and was an extremely short walk to the beach! Highly recommend staying here, we stayed in the PH with 3 bedrooms and 3 bathrooms, and it was lovely. It was very clean, the kitchen was stocked with anything you might need to cook, and beach towels, chairs, and floats were provided.
Kristina
Menginap 5 malam pada bulan Maret 2026
Terverifikasi
6/10 Medioker
Kelly
29 Jan 2026
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Komunikasi
Room, amenities, and location were great. I paid extra for late check out and twice had staff members show up to my room after 11am (one staff member came into my room while I was still here). I don’t think communication was very clear.
Kelly
Menginap 2 malam pada bulan Januari 2026
Terverifikasi
10/10 Luar Biasa
Vanae Rontay
12 Mar 2025
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti, komunikasi
Loved everything about my stay
Vanae Rontay
Menginap 5 malam pada bulan November 2024
Terverifikasi
8/10 Bagus
James
27 Jan 2026
Disukai: Fasilitas, kondisi & fasilitas properti, komunikasi
It was great to be close to the beach, and to be part of a "normal" San Juan neighborhood and close to restaurants and stores. The apartment was basic, clean, with good working appliances and security to get into the building and our quarters. Parking was okay most of the time; we only had to park three blocks away once. Two remotes had dead batteries and replacements for one of them was provided promptly. The other remote needed a small/short battery; we never got that replaced but survived fine without the living room fan/light. Staff was very helpful when we had difficulty finding the place the first night.
James
Menginap 7 malam pada bulan Januari 2026
Terverifikasi
4/10 Buruk
Anastasia
15 Mei 2026
Disukai: Komunikasi
Tidak Disukai: Kebersihan, akurasi daftar properti
I don't know where to start with this place. We really wanted to like it. At first glance, it was great. But when we arrived, we realised many things were dirty and/or broken. We booked a room with a balcony intentionally and couldn't use it because the door was broken. The bathroom light was flickering and eventually stopped working. We had to take one of the lamps from one of the bedrooms and put it in there. The floors were constantly wet from AC condensation (I suppose the climate is part to blame for this, but still), and one of the units leaked in the bedroom and wet our stuff. We had to buy cleaning products to clean spots in the bathroom, kitchen (namely the fridge handles) and the floor upon arrival. The worst part of these issues was a toilet leak. We reported everything to the hosts immediately, and on they sent technicians to fix things. The first set of technicians left the balcony door in a worst state, and while they did replace the light, the toilet leak was still there. They also left dirty footprints all over the apartment and we had to clean it again. I again reported all of this to the host, and they said they would once again send technicians "as soon as possible". Eventually a second set of technicians came, and told us that there was nothing they could do about the door, the wet floors or the toilet leak (which was due to water backed up when it rains or something). There were multiple other issues that came up with this place, but these are the main.
Anastasia
Menginap 5 malam pada bulan Mei 2026
Terverifikasi
10/10 Luar Biasa
Johnny A
18 Jun 2025
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti, komunikasi
Parking was tight
Johnny A
Menginap 5 malam pada bulan Juni 2025
Terverifikasi
10/10 Luar Biasa
monica
18 Sep 2024
Disukai: Kebersihan, kondisi & fasilitas properti, komunikasi
Close beach access and safe area
monica
Menginap 6 malam pada bulan Agustus 2024
Terverifikasi
8/10 Bagus
Nina
19 Mar 2025
Disukai: Kebersihan, kenyamanan kamar, komunikasi
Great location
Great location! Noisy at night.
Nina
Menginap 4 malam pada bulan Maret 2025
Terverifikasi
10/10 Luar Biasa
Jose
10 Jul 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti, komunikasi
Cool place, close to the beach, easy to park… fast responses with assistance, clean & nice shower.
Jose
Menginap 4 malam pada bulan Juli 2024
Terverifikasi
10/10 Luar Biasa
Sean
21 Mei 2025
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti, komunikasi
My friends and I took spent our 5 day trip at this location and couldn’t be more satisfied with our experience. It’s safe,quiet,convenient,and close to everything such as nearby beaches,La Placita,Old San Juan,and amazing restaurants. We had the smoothest vacation experience.We’re looking forward to staying at this location again or possibly exploring other properties Otium has to offer. Absolutely a 10 out of 10. Thank you Otium for making this an experience for my friends and I to remember forever.
Sean
Menginap 5 malam pada bulan Mei 2025
Terverifikasi
10/10 Luar Biasa
Sabrina
20 Sep 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti, komunikasi
Enjoyed my stay. Very cozy and safe. I did have issues with receiving check in information via email. But overall- satisfied! My trip to PR was fantastic!
Sabrina
Menginap 5 malam pada bulan September 2024
Terverifikasi
8/10 Bagus
Rafael
16 Agu 2024
Disukai: Kebersihan, kondisi & fasilitas properti, komunikasi
Nice location with easy walking access to the beach. Comfortable apartment with a nice kitchen. Water pressure was kind of low. The beach is beautiful with windsurfing going on in the area for those looking to learn or practice.
Rafael
Menginap 2 malam pada bulan Mei 2024
Terverifikasi
10/10 Luar Biasa
Jesus Manuel
19 Jun 2024
Disukai: Fasilitas, kondisi & fasilitas properti, komunikasi
Great location, safe gated area. Restrooms provided shampoo conditioner and body wash. unfortunately something that was a bit annoying was the floor in my room was quiete dirty. A lot of sand and dirt on the floor. Overall a pleasant stay.
Jesus Manuel
Menginap 5 malam pada bulan Juni 2024
Terverifikasi
10/10 Luar Biasa
Sylvia
20 Jul 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti, komunikasi
I liked the security and that the beach was in walking distance. What I didn't like was that there was mildew in the bathroom ceiling and was extending to the hallway outside of the bathroom. Other than that the place was nice and cozy.
Sylvia
Menginap 4 malam pada bulan Juli 2024
Terverifikasi
10/10 Luar Biasa
ANTHONY
14 Okt 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti, komunikasi
Excellent property. As advertised plus. The 3 bedroom 3 bath penthouse condo provided everything my party of four needed. Close proximity and cheap Uber ride to Condado, Old San Juan, and Isle Verde. Be advised it is a third floor walk-up but still a great stay. Partial ocean view and a very short walk to the beach. Be advised there is only one TV. I would highly recommend this property.
ANTHONY
Menginap 5 malam pada bulan Oktober 2024
Terverifikasi
8/10 Bagus
Antonio
23 Sep 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti, komunikasi
I think the property is nice, street well illuminated, we were able to walk the street and the surrounding areas around 9:00 or 10:00 pm and felt pretty much safe, been so close to the beach is nice for morning walks along the shore, in the morning is a little noisy because of the trash collectors emptying the containers, I had a little bit of trouble to open the gate, when we arrived, but a quick phone call and the good directions they gave me solved everything nicely.
Overall, we enjoyed it and I asked the other guests in the building and they were pleased as well.
Antonio
Menginap 7 malam pada bulan Mei 2024
Terverifikasi
10/10 Luar Biasa
Stephany
26 Mar 2025
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti, komunikasi
While the parking space was tight, and took a few tries to get into, it was worth it! These apartments are so close to the beach! It is inside a gated community, and the parking and entrance access are also behind gates. The apartment was clean, the A/C worked well, and the kitchen had what we needed. The bedrooms had plenty of space and closet space, bath and beach towels included. There was plenty of hot water. The balcony was awesome for hanging out, listening to the ocean, and watching the (taken care of) stray cats wandering and interacting. 15 minute ride to airport, and 10 minute ride to Old San Juan. Would definitely come back!
Stephany
Menginap 3 malam pada bulan Maret 2025
Terverifikasi
10/10 Luar Biasa
Cynthia
19 Okt 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti, komunikasi
This property was beautiful and convenient. We felt safe since the community is gated. It was within walking distance of the beach and restaurants, and Uber rides to El Viejo San Juan, Condado Beach, and La Placita were all under $10.
Our only minor issue, which wasn’t a big deal, was some ceiling paint falling in one of the bedrooms and the bathroom, likely due to humidity or normal wear and tear. It didn’t bother us much; we simply cleaned it up and moved on with our stay.
We also requested fresh towels during our stay, and they were delivered promptly. Overall, we had a great experience and would definitely visit again!
Cynthia
Menginap 4 malam pada bulan Oktober 2024
Terverifikasi
8/10 Bagus
Amonise
29 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti, komunikasi
The property was lovely and the beach was literally on the same block the house was on. Apartment was convenient to a lot of key places we visited. We did have a nice workout going up and down the stairs. We burned a lot of calories during are trip. Overall property was spacious, clean. We did find a few faults- One the water pressure was extremely low. They offered to have maintenance look at it l. We decline because we where out most of the time and didn’t want anyone in the property while we where out. It was a lil noisy with outside dogs barking often. OverIl, we would stay there again.
Amonise
Menginap 4 malam pada bulan Mei 2024
Terverifikasi
2/10 Sangat Buruk
Michael
6 Mei 2025
Tidak Disukai: Kebersihan, kenyamanan kamar, komunikasi
Worst Stay/Horrible Hotels.com Service
The property is bs. Do not waste your time here. They only give you 1 towel and face cloth for your entire stay. They want you to purchase towels, etc through them. The floor is continuously wet, the bed had dirty sheets, there is no salt, sugar, pepper, NOTHING, in the room for your stay. The wet floors caused me to fall. The shower leaks water from bathroom to the bedroom. The water pressure is horrible and slow.The balcony does not drain properly during rainfall. They send you a check in list with the items I stated, 16 hours before you check-in or catch your flight. That way it's hard to find another stay. Hotels.com does NOT stand behind you; they are about them making money. Will dispute. Check out early. WORST STAY AND WORST WEBSITE
Michael
Menginap 4 malam pada bulan Mei 2025
Terverifikasi
2/10 Sangat Buruk
Fatima
30 Mei 2025
Disukai: Kebersihan, kondisi & fasilitas properti
Truly bummed to leave such a negative review as it is unusual for me to leave these type of reviews but I feel it’s important.
To begin with, I was the one that had to reach out to them about check in. Check in was at 4pm and they didn’t reach back out to us about our check in details until about 4:20pm. and not to mention the vehicular gate code not working, so we had no access to the parking inside the apartment complex. As well as finding a ‘Thank you for staying with us card’ under someone else’s name, which I thought was weird.
We were supposed to stay here for 5 days, but we only stayed there 3 days due to no running water for 3 days! The water would not come back until late at night any where between 10-11pm. Not to mention how low the water pressure was, specifically from the shower head.
Although there was so much back and forth with Otium and given the run around and receiving only “We understand your frustration and we sincerely apologize” they were able to relocate us to another one of their properties for the remaining few days of our stay. We very much appreciated the relocation but I truly believe we will never book with Otium again.
Fatima
Menginap 4 malam pada bulan Mei 2025
Terverifikasi
10/10 Luar Biasa
Sabrina
4 Mei 2025
Disukai: Kebersihan, kondisi & fasilitas properti, komunikasi