Search Holiday Homes in San Juan

"The one bad experience I had here was when I went into the onsite restaurant "Cueva del Mar." The so-called hostess at the customer greeting station was INCREDIBLY RUDE. Didn't bother to even look up at me, just continued playing on her smart phone. No smile, nothing. I simply asked to see a menu -- of which there was pile of them right behind her -- and this girl motioned to a bar code in front of the stand. I asked for a menu (again, RIGHT BEHIND HER) and acting as if it were an imposition, she slowly turned around, grabbed on, and thrust it at me, without a single word. THIS DOES LITTLE TO HELP THIS HOTEL, EXCEPT FRUSTRATE CUSTOMERS. Something should be done to adjust her foul, inexcusable attitude."

"The customer service was top notch! Literally no problems whatsoever & all of the staff were super friendly. The hotel room itself was super clean & housekeeping made sure to keep our room squared away. Breakfast was nice, not too many complaints on that end besides wanting the food a little warmer. "

"Everything was PERFECT‼️"

"Professional and very helpful. Thank You,"

"Perfect spot to be while on vacation! This hotel had it all the beautiful views, the pools, the ocean and the surrounding restaurants and shops. Good for the whole family, a group of friends or you and your plus one! The staffs at the pools and ocean was great, really appreciate them! Only thing was missing was a microwave in the room, and the front desk staffs could be more friendly! I will definitely be back! "

"Very nice affordable Hotel"

"We had such a great time in PR, the wave was affordable and in walk in distance of lots of places "

"Great staff, the hotel is amazing."

"Los empleados ofrecieron un servicio de excelencia. La joven que realizó el check in fue encantadora. La dama que realizó el room service, María, fue muy amable y respetuosa. "