"Honestly the hotel itself it's wonderful especially the design outside the property with courtyard pool Jacuzzi sauna useless not getting hot if they can fixed it will be great as men women have separate, breakfast not that great same food every day bacon scramble eggs smell every day I felt like trow up, but what worse experience is on my first night I took shower in midnight after I noticed housekeeping didn't put any towels I have to dry myself in ac I tried to call front desk telephone not working I went to front front desk to complain poor management the Hispanic women so unprofessional not even say sorry she acts like not big deal just only says to me ok I tell housekeeping put more towels I said lady put more towels they ain't give me any now I'm sick because of I dry myself in ac but also worse today 8am someone keeps knocking on my door trying I said what you want only 8am check out 11am stop knocking on my door you wake me up I called front desk another unpleasant lady she only said ok put signs on your door never say sorry this hotel they need to training their staff it is so bad to deal such an unprofessional unpleasant people who work in hotel especially this hotel very pricey people don't really expect excellence service but we as guests expect good morality and respect not just unprofessional unpleasant front desk and housekeeping"
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