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"Every staff member was extremely accommodating and efficient, and there were always plenty of staff to serve behind the desk or as bellman, whatever was needed. We had a poolside room, very large and comfortable and super clean. The air conditioning was apparently not functioning in our wing but since high temps were in the 60’s didn’t matter but as compensation they gave us nice grab and go breakfast boxes every day. I was trying to print a map of the zoo in the business center but when I couldn’t make it print, the desk clerk did 2 copies from her computer. The location is a half a block from Union Square so very convenient and safe area"

"My room was perfect specially the Marina view."

"When my boyfriend and I come to the city which is at least twice a month, we like to stay here. It’s comfortable, clean, and the staff is great."

"Very nice clean room, great location staff very helpful we enjoyed our stay "

"Clean, good quality towels. Pleasant staff. Great location. A bargain."

"It was great "

"Love Chinatown "

"Our stay was excellent from day one! Every staff member is great. So friendly, helpful snd attentive. Beautiful room and view. Never had an issue with the room and housekeeping was so prompt. The historical pictures on the walls really tell a story and transport you into the past! We loved our stay. Thanks Fairmont Staff!"