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Reviews of Sababa resort

3.5 out of 5
Sababa resort
8 Av. Calle 02-40 Zona 1 Canton Pacucha, San Pedro La Laguna, Solola

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 78 reviews" "
Rating 8 - Good. 17 out of 78 reviews" "
Rating 6 - Okay. 15 out of 78 reviews" "
Rating 4 - Poor. 7 out of 78 reviews" "
Rating 2 - Terrible. 8 out of 78 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and amenities! Definitely recommend the yoga classes!

8/10 Good

natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good food good staff and very clean. The pool isn’t quite what I expected but it was still pretty nice.
Stayed 2 nights in Apr 2024

4/10 Poor

Destiny

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was very moldy , smelled of wet mildew . The bathtub knobs fell off during my stay and they used duck tape to fix it . No Air conditioning. Everything guest shared ( lounge chairs , towels ) were stained and dirty . I wasn’t comfortable sitting or lying on anything . Because of the language barrier they tried to overcharge.
Stayed 4 nights in May 2024

10/10 Excellent

Samantha L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff. Would def come again!!!
Stayed 2 nights in Apr 2024

8/10 Good

Datrez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Zucely

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Emma

Disliked: Cleanliness
Sababa is the best of a bad bunch in San Pedro. I would avoid staying in San Pedro as there is nothing other than nightlife in the place (ok if that’s what you are looking). Sababa itself is nice at first sight, although it’s very limited for space and shade. The dining area also plays music at a level as if it was a concert, which is not relaxing or enjoyable. Room doesn’t have AC and the blanket and pillows are terribly uncomfortable. Sheets were partly stained on arrival. Bathroom was OK, very dated. Positives - breakfast buffet and food are top notch. The staff at the bar are friendly and helpful. Overall, if you have to stay in San Pedro, Sababa is a good option but it is expensive compared to other places we stayed that we’re just as nice. It’s overpriced for what it is..
Stayed 3 nights in Apr 2024

2/10 Terrible

Gianfranco, Miami

Travelled with group
Disliked: Cleanliness, amenities
Tooms were uncomfortable, bathroom way too small that you had to literally step on top of the toile to close the door. The furniture in the room was cery cheap and flimpsy, they try to be too “organic” and catered to a gen-z demographics sacrificing comfort, the bed was too stiff. The front desk was also a var, and almost a month later and i still have not received my room deposit from the hotel. I do not recommend it
Stayed 1 night in Jan 2024

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property.The room was very spacious and comfortable. I lived the room had a sofa to sit outaide and enjoy the views. We staid on the firat floor in front of the pool, very convenient as the restaurant was right next to the pool.We liked that breakfast was included but didnt start till 8 AM, we are used to waking up early around 6 to get the day started and be able to do more, but it was fine overall.
Stayed 2 nights in Mar 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved almost everything about this property, truly the only bad thing I have to add and this is just the random luck of the room I got that it was right next to the loud jet for the pool.
Stayed 2 nights in Apr 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
This place was so nice but doesn’t include water so you literally have to buy it. there a little restaurant in front that has good prices and food/drinks. Hotel menu is way too pricey. Amazing views, loved it. Area around the property was okay, lots of construction around the area.
Stayed 1 night in Feb 2024

10/10 Excellent

YANIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place , beautiful views , easy access to everything
Stayed 1 night in Feb 2024

6/10 Okay

Jason

Disliked: Staff & service, amenities
It was beautiful on the outside but dirty
Stayed 2 nights in Feb 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Mar 2024

6/10 Okay

Celeste

Stayed 5 nights in Mar 2024

10/10 Excellent

Nicholas

Stayed 4 nights in Feb 2024

2/10 Terrible

Stacie, Washington

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pictures on the website are misleading. This is not a true resort... it's more like a hostel and needs updating everywhere. The saving grace is the breakfast and the nice staff. we shortened our stay.
Stayed 2 nights in Feb 2024

8/10 Good

Sam

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Pretty hotel
This hotel is very beautiful. Small, boutique feel with a lovely pool. The staff are super friendly but often made mistakes such as asking me to pay my total room stay again, when I have already paid, and having to argue before they agree they made a mistake. The ground is also very dangerous around reception and the pool, with concrete slabs and nothing inbeteeen the huge gaps meaning it’s impossible to pull a suitcase and your foot often gets stuck and trips. The tiles around the pool are curved and very slippery. The bridges over the pool and to the hammock area is Los a very odd shape and very steep. Not great if you have any walking issues. I would stay again as I am fit and healthy but I don’t think it would suit anyone unfit or with a slightl walking disability.
Stayed 1 night in Feb 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay . My stay was wonderful the staff was very helpful ! Beautiful views from room.
Stayed 5 nights in Jan 2024

8/10 Good

Pradeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

JuNã

Stayed 2 nights in Jan 2024

8/10 Good

Ioason, Jersey City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, amenities
Doesn't have easy access for people with disabilities, as wheelchair ramp. Overcooked pasta in the restaurant.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Elvia, powder springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay. Staff are very friendly, food is soooo good, the view, the pool everything nice and clean
Stayed 1 night in Dec 2023

6/10 Okay

felicia

Travelled with partner
Disliked: Amenities
I mean the property was ok the back was nice for views and photos! Easy access to boat transportation. Wasn’t feeling the breakfast didn’t have any meat none to even purchase and the food was cold. The tub felt like it was gonna cave in and low pressure in the shower.
Stayed 2 nights in Nov 2023

4/10 Poor

Alexander, mine hill

Place is clean. They have problems with the water. We have to go to the front desk many times because there were no water in the bathroom. Breaksfast selection is very Poor and everyday the hotel offers same food.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - everything was excellent and was one of the better shared rooms I've ever booked as a avid traveler. Thank you! Great staff, great accommodations, everything was top notch!
Stayed 1 night in Nov 2023

10/10 Excellent

Ziya

Stayed 1 night in Oct 2023

10/10 Excellent

Joel, Toms River

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and pool
Stayed 2 nights in Oct 2023

6/10 Okay

Angely

Place is beautiful however I had little to no water in the shower and received stained towels. Note to avoid any extra fees pay in Guatemalan currency.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and the staff were very nice! Would definitely come back
Stayed 2 nights in Aug 2023

2/10 Terrible

Yashica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I will never stay hear again this place have very bad security they let anybody on the property with security or any wristband I left my shoes and sandals outside I’m came back 3 hours later someone stole it right outside my hotel door and all the owner told he was it’s not are fault you signed a waiver they let someone come on the property in steal my stuff I high do not recommend this hotel unsafe
Stayed 4 nights in Jul 2023

10/10 Excellent

albert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a little slice of paradise and the staff is amazing.
Stayed 3 nights in Jul 2023

10/10 Excellent

rushawn

Liked: Cleanliness, staff & service, property conditions & facilities
The dorm beds, shower, food, staff all good. The area when you pull up to Sababa could use some upgrade and repair. Why doesn’t the resort have its own boats also would make it so much professional add some entertainment and music otherwise you’re entertaining yourself.
Stayed 1 night in May 2023

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and Comfortable
The resort was very nice. The people were helpful at any time of the day. We actually left a bag and immediately they helped us get it shipped back to the states.
Stayed 2 nights in May 2023

8/10 Good

Josie

Stayed 1 night in May 2023

6/10 Okay

William

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The best part of this hotel is the lake-side location, but the actual facilities and amenities leave much to be desired. Be aware you are essentially staying in a pool-side cabana which has been converted into a "room" by adding a front-door and a shower. At night you can expect noise to be an issue, especially if you are in one of the rooms closest to the pool. This is because the walls are not completely solid (the part where the wall connects to ceiling is simply insect-screen). On the night we stayed, another hotel guest was talking on the phone at 1:00 A.M. pacing around by the pool immediately in front of us, and it felt like she was standing inside our room. Also, there are speakers playing EDM until the late evening and then start up again at 8:00 A.M. The payment process is tedious and inconvenient. Credit cards are not accepted to pay for your stay, so at check-in you need to be ready with all of the cash in hand. The irony is at check-out they also refused to accept a 100 quetzal note when I was paying for mini-fridge purchases (despite 100 Q being the standard note issued by ATMs). We are relieved we only stayed here for a single night, and we will look for a different place to stay in San Pedro next time.
Stayed 1 night in May 2023

2/10 Terrible

shantel

Travelled with family
Disliked: Staff & service
There was no A.C the room got hot at times. The tubs are very high to step in, so if you have little ones you will have to lift them in the tub. Area was clean for the most part.
Stayed 2 nights in May 2023

10/10 Excellent

fedelove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay there again I had a great time and I loved it.
Stayed 3 nights in Apr 2023

2/10 Terrible

Asia

Travelled with family
Disliked: Amenities
Charged me a higher price when I got there. Bathroom is gross. No central air. Shower did not get hot.
Stayed 2 nights in Apr 2023

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Jiuliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good pretty location
Great location with a beautiful view! Staff was friendly and the incisive breakfast was very good. It even included latte. We stayed in a private room with king bed and it was comfortable and clean. Bathtub was a bit dated and water pressure was sometimes a problem. Resort is not fir anyone with mobility issues and there are many tripping hazards… landscaping is nice to look at but very difficult to navigate. Great spot in San Padro close to bars and restaurants ❤️
Stayed 4 nights in Mar 2023

10/10 Excellent

Kyle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel. Small quiet resort overlooking water. The included breakfast was very good. Would go back. Staff feedback: The bed in room 8 was broken but I'm sure if we said something they would have fixed it.
Stayed 3 nights in Mar 2023

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, soft sheets and bed. Really nice staff. Pool is nice but more for lounging, not really swimming. Parties nearby at hostels so super loud. If it wasn't the top hotel in the area, I would probably stay elsewhere.
Stayed 3 nights in Mar 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Waylon, Payson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quaint, staff is good.
Stayed 1 night in Mar 2023

6/10 Okay

samuel, PLANTATION

Travelled with partner
Liked: Cleanliness
What I didn't like was the fact that I had to pay either in quetzales or in dollars. I had to use the money I had put aside to spend during my stay and took out not once but twice money out of the ATM. They claim the machine was down but I was able to pay for dinner and few drinks at the bar with my card. Also, the bathtub drainage was clogged. The place was nice and food, drinks were good. Would I stay again? No, I would pick somewhere else to stay.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023

6/10 Okay

Ana

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is cute and probably the nicest one in San Pedro La Laguna but the rooms are very noisy, especially the ones by the pool. The restaurant plays the music starting at 7am until 10pm and it’s pretty loud. Also, the front of all rooms are just windows but the glass is very thin and the top layer is only a mesh so when people are talking outside of your room you can hear everything as if they were inside your room!