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"The place is adorable and is in a great location. The only problem for me is the wifi was a bit slow, so if you have to work from your room be prepared for this"

"Is good do is very Clean"

"Execelente atención, instalaciones x mejorar esta de piscinas, menú desayuno buffet un poco limitado"

"La suite muy cómoda y agradable , solo el parqueadero un poco estrecho"

"Una Hosteria muy linda de un buen prexio"

"What a special property. The grounds were so beautiful especially the 110 year old avocado trees that reminded us of live oaks. The staff was so wonderful, because they weren’t fully booked, they gave us our choice of rooms. We chose one with a spectacular view of Banos Pueblo below. Our reservation included breakfast and dinner which was excellent, lots of choices both local and international. We also used the spa, which was affordably priced and very nice. The pools and terrace cafe was an excellent place to watch the sunset. Would definitely recommend this hotel if you’re staying in the Banos de Agua Santos area."

"The prior reviews on this hotel are very mixed, but I booked last minute and was optimistic. Unfortunately, the bathroom drain didn't drain, so after a couple minutes in the shower, you were standing in several inches of water. The shower ceiling was moldy. This may have been a specific problem of Room 1. This room also at the front of the hotel, and the traffic noise is very loud due to the cobblestone streets. Every car sounds like a jet plane overhead. I think the interior rooms are probably much better. The staff was very nice and helpful, and the breakfast the attached cafe was very basic but fine. The location is great, right in the middle of some lovely historic architecture on one side and lots of restaurants and bars in the other direction. Very walkable. Parking included, but it's about 3 blocks away. The building is charming, location is great, but if you decide to give this one a go, be sure to get an interior room and check the condition of the bathroom before you accept the room."

"We stayed here for two nights. It was just ok. Don't expect anything over the top considering how much you're paying. Breakfast is traditional Ecuadorian food. The hotel is close to all the downtown festivities and shops and is directly across the street from the city's main waterfall. We stayed here the weekend of Palm Sunday. The city was crazy with people, especially outside of the hotel. So, if you stay here that particular weekend, be prepared to be awakened very early (4am) in the morning with hundreds of people who have come to bath in the hot pools and waterfall. "

"The breakfast was fantastic! Johann is a wonderful and super helpful host! He went above and beyond to help us find places of interest and even gave us bath caps and towels to enjoy the thermal pools. Highly recommend!"