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"It was great! The hotel is beautiful! The personnel was extra kind and careful, the food was great! "

"Very good hotel, excellent service."

"Friendly staff, they were very knowledgeable of the area and helped us throughout our stay. Breakfast was great! Highly recommend the French toast. "

"Amazing staff and very clean facilities."

"Very friendly and helpful staff, great spa."

"Since locatio, amazing views, soectacu"

"Wonderful place to stay! Great room with a fireplace and a warm, comfortable bed. The whole area is great and very petfriendly. Recomendable! "

"Our host was very nice, helpful, and knowledgeable about the area. Breakfast was great!"

"It’s a nice place for the price and staff is very very helpful "

"I have stayed here twice. It’s a nice, comfortable room close to downtown but far enough from the loudest part of the area. Very safe location, I was able to walk around late at night without worries. The best part was the excellent service from the front desk staff. Extremely accommodating person at the front desk who was very responsive to our needs and gave a personalized experience. I have managed hospitality and travelled extensively and this stay I received some of the best service...

"I like the fact that the place had a quiet surrounding atmosphere. the view of the city of Baños Is spectacular as is to be expected from the hotel location. The hotel owner is very friendly and accommodating. he speaks Swedish, English, and Spanish."

"It was like visiting a family in a beautiful camp, close to all the famous activities such as La Casa del Árbol. "

"Great location!"

"Saturday night so it was pretty noisy. The staff was very friendly and helpful."