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Hilton Santa Cruz/Scotts Valley
3.5 star property

Comfortable suburban hotel near Henry Cowell Redwoods State Park

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hilton Santa Cruz/Scotts Valley

Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
View from room
Deluxe Suite, 1 Bedroom | Living area | Flat-screen TV, MP3 dock
Daily full breakfast for a fee
Reception

Overview of Hilton Santa Cruz/Scotts Valley

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Popular LocationHenry Cowell Redwoods State Park5 min drive
  • Popular LocationSanta Cruz Beach Boardwalk9 min drive
  • Popular LocationMystery Spot11 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)37 min drive
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Room options

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds (Forest View, High Floor)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Forest View, High Floor)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed (Forest View, High Floor)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom

Highlights

Fireplace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Allergy Friendly

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Allergy Friendly

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
Private bathroom
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Sofa bed
Separate bedroom
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Santa Cruz

Located in Santa Cruz, Hilton Santa Cruz/Scotts Valley is in the suburbs and near a boardwalk/promenade. The area's natural beauty can be seen at Henry Cowell Redwoods State Park and Natural Bridges State Park, while Roaring Camp Railroads and Santa Cruz Beach Boardwalk are popular area attractions. Pacific Avenue and Santa Cruz Wharf are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale-watching.
Visit our Santa Cruz travel guideOpens in a new window

What's nearby

  • Henry Cowell Redwoods State Park - 5 min drive
  • Santa Cruz Beach Boardwalk - 9 min drive
  • University of California, Santa Cruz - 9 min drive
  • Roaring Camp Railroads - 9 min drive
  • Mystery Spot - 11 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 37 min drive

Restaurants

  • McDonald's - 3 min drive
  • Starbucks - 3 min drive
  • Taco Bell - 18 min walk
  • Otoro Sushi - 19 min walk
  • Burger King - 18 min walk

About this property

Hilton Santa Cruz/Scotts Valley

Hotel near Henry Cowell Redwoods State Park
Located close to Mystery Spot and Roaring Camp Railroads, Hilton Santa Cruz/Scotts Valley provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Guest reviews give good marks for the pool, helpful staff and overall condition
Room features
All 178 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Free toiletries and hairdryers
  • HDTVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Contactless check-in and check-out are available
Express check-in available

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95–25.00 for adults, and USD 14.95–20.00 for children
  • Self parking fee: USD 10 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Frequently asked questions

Does Hilton Santa Cruz/Scotts Valley have a pool?

Yes, this property has an outdoor pool.

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 555 out of 1045 reviews" "
Rating 8 - Good. 202 out of 1045 reviews" "
Rating 6 - Okay. 138 out of 1045 reviews" "
Rating 4 - Poor. 84 out of 1045 reviews" "
Rating 2 - Terrible. 66 out of 1045 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Michael, Santa Rosa

Travelled with family
Disliked: Amenities
Nickle and dime operation
Stayed 1 night in Apr 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

MONIF, Los Banos

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Service was horrible. Worst hotel experience ever. Three Only person who spoke English was the guy on the desk, nobody else could answer us or help us with anything. No soap in the room and we had to ask three times, the man that came didn't speak English and kept pointing to the shampoo and we were asking him for hand soap. We had to simulate hand washing till he understood us and went away and never came back with the soap. Room we rented we paid extra for a room with a balcony, only balcony overlooked a parking lot. This was supposed to be a forest view balcony. There was a line of trees that we could see beyond the parking lot but no sense of forest and no decent view at all. Many other small things happened that made our stay terrible.. can't write about all of them. Good thing about the hotel is how it looked outside. It looked somewhat like an old castle. That was what attracted us to it when we booked our room.
Stayed 2 nights in Apr 2024

2/10 Terrible

HILARIO

Disliked: Cleanliness, staff & service, property conditions & facilities
Still havent received a credit for the stay since early March.

4/10 Poor

Tanya

Travelled with group
Disliked: Property conditions & facilities
I experienced several issues during my recent stay at a hotel. Firstly, I found that the bathroom towel provided to me was dirty and not properly cleaned. Secondly, the service at the hotel restaurant was frustratingly slow, and to make matters worse, they had run out of food. Moreover, the information provided by the hotel regarding parking was incorrect. To add to my woes, I accidentally left my retainer in the bed sheets, and despite informing the hotel staff, they could not locate it. All these issues have left me feeling extremely dissatisfied with my stay at the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Hana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just a nice, clean hotel!
Stayed 3 nights in Mar 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, the staff was friendly and helpful. Would definitely recommend staying here again
Stayed 1 night in Apr 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
it was clean and quiet.
Stayed 2 nights in Apr 2024

6/10 Okay

Soheil

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
I paid more for the room with a patio, but as I walked into the patio there was evidence that they haven't clean it at all. There were dog poop on either side of patio. I had to ask twice for them come clean it. The bathtub drain was completely clogged up I had a ask them to come fix it. They took care of these issues, but I was expecting to not have any.
Stayed 1 night in Apr 2024

10/10 Excellent

Naadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024