Located near Ventura Mall, MAI Suites welcomes travelers with daily breakfast and a comfortable restaurant. The outdoor pool and sunny terrace offer perfect relaxation spots. The property provides in-room WiFi while staff assists with luggage storage and meeting coordination.
Reviews
7.27.2 out of 10
Good
Popular amenities
Pool
Breakfast included
Pet-friendly
Parking included
Free Wi-Fi
Restaurant
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Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 2:00 PM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 15, per pet, per day, plus a deposit of USD 15 per day
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Bolivia value-added tax (VAT) at 13%. A VAT exemption is available to travellers who present a valid passport or tourist visa showing that they are not a resident of Bolivia.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 19 per vehicle (one-way)
Pet deposit: USD 15 per day
Pet fee: USD 15 per pet, per day
Hosted evening meal: USD 25
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does MAI Suites have a pool?
Yes, this property has an outdoor pool.
Is MAI Suites pet-friendly?
Yes, pets are allowed at this property. There's a deposit of USD 15 per day and a fee of USD 15 per pet, per day.
How much is parking at MAI Suites?
Self-parking is free at this property.
What time is check-in at MAI Suites?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at MAI Suites?
Checkout is at 2:00 PM.
Does MAI Suites provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 19 per vehicle applies.
Where is MAI Suites located?
Situated in Santa Cruz, this aparthotel is 0.6 mi (1 km) from Ventura Mall, and within 3 mi (5 km) of Santa Cruz Zoo and La Recova Artisan Walk. Plaza 24 de Septiembre and San Lorenzo Cathedral are also within 3 mi (5 km).
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Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The place is located at very convenient area, all what you need it is close. What I didn't liked was a politic of the hotel to receive visit only until 21:00 pm. which I guess is really oldie one. Besides that I had it a good experience.
Un lugar cómodo para una familia, no tiene muchas diversiones como algunos hoteles , pero vale la pena a un precio bueno
Manuel antonio
Stayed 7 nights in Jul 2017
Verified
4/10 Poor
Khaki
1 Mar 2017
Liked: Room comfort
Disliked: Staff & service
Sin agua caliente (SERVICIO BÁSICO)
127$ por nada
Podría opinar por muchísimos aspectos un tanto básicos para mí. Pero al conversar
Con generencia , inmediatamente vislumbré que tanto el personal como el lugar , equivale 100% a la calidad de la generenta para resolver problemas y justificar lo injustificable
Cómo "tener agua caliente" en la habitación del Hotel y no asumir un problema de planta.
Lamentablemente , el personal es la enseñanza pura de su jefatura y no se puede pedir un servicio alto , al justificar todo.
1.- es normal que te digan al momento de realizar el check out , que al bañarte tenias
que esperar minutos? (Esperamos más 20 y nada, por suerte es un país con una alta humedad)
2.- la ducha no tiene puerta (solo media) por lo cual Al Momento de abrir ya mojaste todo y ensuciaste tu baño. La ducha no es de calidad , refiriéndome a hostales de menor
Categoría con grifería fina. Entonces con qué limpias y secas? Llamas a recepción y las chicas de aseo ya no están.
3.- ventanas con capa sucia de polvo. No pararon por ahí en ningún momento.
4.- terraza? Una silla de plástico en tu terraza, ORDINARIO! Mejor que no esté.
5.- no existe TV en la sala principal. (Necesario en cualquier hotel)
6.- los "es que" y justificantes totales.. todo lo que les digas en vez de responde
Con , no se
Preocupe lo solucionaremos, su rsmespuwsta es. Es que esto es así , es que no tenemos , es que y lo cual y lo otro. Aunque claro , la gerente se manifiesta de la
Misma Manera y peor, vulgarmente desmintiendo tu versión
Khaki
Verified
6/10 Okay
Verified traveller
14 Sept 2016
Liked: Cleanliness, staff & service, room comfort
needs improvement
Beautiful room and staff. Very small pool, no restaurant or one near by and hot water in shower for only 2 minutes. With some work it will be fine. Nice suite if you want to cook.