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Hotel Castillo by Friends Company

3.0 star property
Travelers can sip morning coffee while planning adventures or use concierge services to discover attractions, with the outdoor pool offering relaxation.

Choose dates to view prices

Hotel Castillo by Friends Company offers relaxation and convenience. Enjoy sunny days at the outdoor and children's pools, start mornings with continental breakfast, and unwind with evening drinks at the bar. High-speed WiFi keeps everyone connected throughout their stay.

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM

Late check-in subject to availability

Minimum check-in age - 15

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Hotel Castillo by Friends Company have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 10:00 PM.

Is Hotel Castillo by Friends Company pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Castillo by Friends Company?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Castillo by Friends Company?

Checkout is at 1:00 PM.

Where is Hotel Castillo by Friends Company located?

Located in Bello Horizonte, this hotel is 1.2 mi (1.9 km) from Zazue and 2.8 mi (4.6 km) from Bello Horizonte Beach. Cape Turtle Beach and Arrecife Shopping Center are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

2.0

Staff & service
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Melba

Disliked: Staff & service
Stayed 4 nights in Jan 2025