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Reviews of Hotel Marco Polo Rodadero

3 out of 5
Hotel Marco Polo Rodadero
3-21 Cl. 7 El Rodadero, Santa Marta, Magdalena

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 3 out of 13 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the beach
Stayed 4 nights in Mar 2024

10/10 Excellent

Sonia Yaneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey everyone we love this hotel , it’s new very comfortable beds . Convenient to everything walk to the beach , the beach it’s public so you be harassed by lots of vendors. Private bleach take a taxi . If you want a QUIET HOTEL this is NOT the place . Party Rumba all night . We love to party so we love it . Don’t expect hot water it’s Colombia not USA . Breakfast it’s not that great.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Rate and Very Secure
Clean, very secure, great rates and in a great part of the city, walking distance to the beach!!!
Stayed 3 nights in Oct 2023
Response from HOTEL MARCO POLO RODADERO on 19 Oct 2023
Hello Mr Donal! Thank you for telling us about his experience, we love knowing that we gave him a happy stay! We hope to have you back very soon. Kind regards, Hotel Marco Polo Rodadero.

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I reserved two rooms for multiple nights in this hotel, one for me and one for a friend and her child. I stayed only one day because I could not sleep through the noise. Unless you have the ability to sleep through loud music, you should not even consider this hotel. There is a bar/restaurant/casino under the Marco Polo, and loud noise and music continue until the early hours of morning. We moved to a nearby hotel (a quiet one) with facilities and rooms at least as nice for only half the price. In other words, the Hotel Marco Polo is also quite overpriced. All attempts for a refund for all of the unused nights have been rebuffed/ignored. Terrible experience. Reservé dos habitaciones para varias noches en este hotel, una para mí y otra para una amiga y su hijo. Me quedé sólo un día porque no pude dormir por el ruido. A menos que tengas la capacidad de dormir con música alta, ni siquiera deberías considerar este hotel. Hay un bar/restaurante/casino debajo del Marco Polo, y el ruido y la música continúan hasta altas horas de la madrugada. Nos mudamos a un hotel cercano (tranquilo) con instalaciones y habitaciones al menos igual de bonitas por sólo la mitad de precio. En otras palabras, el Hotel Marco Polo también es demasiado caro. Todos los intentos de reembolso de todas las noches no utilizadas han sido rechazados/ignorados. Experiencia terrible.
Stayed 3 nights in Sep 2023

2/10 Terrible

Eduardo

Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Noisy and overpriced The Hotel Parco Polo sits atop an independently owned noisy bar/restaurant that plays loud music until the early hours of morning. After one night (of a week-long reservation) of not being able to get to sleep, I fled to a quieter hotel nearby. Not only was the new place quiet, its accommodations were just as nice as the Marco Polo's for half the price. Moreover, my repeated attempts to get some refund for my unused nights totally failed. Avoid this place like the plague.
Stayed 7 nights in Sep 2023

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2023
Response from HOTEL MARCO POLO RODADERO on 25 Jul 2023
Señora Alba nos complace mucho recibir sus comentarios y calificación, esperamos tenerla nuevamente en nuestras instalaciones.Cordial Saludo Hotel Marco Polo

10/10 Excellent

Carlos Anibal

Stayed 3 nights in Jan 2024

6/10 Okay

Carlos Anibal

Travelled with family
Disliked: Property conditions & facilities, room comfort
Decepción
Nos dejaron una habitación en frente del ascensor 701 lo que hizo que no pudiéramos dormir bien, aparte al pedirles otra la respuesta fue simplemente que no tenían más cuando si habían más habitacipnes disponibles, las camas dice que son doble pero la verdad ahí solo cabe 1 persona, el ruido de los vidrios del balcón son aterradarores uno cree que se van a caer, no puede Uno tener la ventana abierta porque el sonido no deja dormir.
Stayed 1 night in Jan 2024

10/10 Excellent

Monserrath

Stayed 4 nights in Dec 2023

8/10 Good

Ramiro, Orlando

Travelled with partner
Liked: Amenities
Es terrible q este hotel no tenga closet donde colgar y colocar la ropa. No funciona la luz del corredor, a veces si a veces no. No hay agua caliente. No hay lámpara de mesa de noche . Buen servicio de todo el personal. Muy bien por Instalaciones nuevas.
Stayed 4 nights in Sep 2023
Response from HOTEL MARCOPOLO on 27 Sep 2023
Señor Ramiro, gracias por compartir sus comentarios con nosotros nos ayudan a mejorar, es muy gratificante recibir su reconocimiento al trabajo que realiza nuestro personal para brindar una excelente experiencia, Hotel MarcoPolo-Rodadero

10/10 Excellent

Hernan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito hotel, instalaciones cómodas y buen desayuno !
Response from HOTEL MARCO POLO-RODADERO on 9 May 2023
Cordial saludo señor Hernán, gracias por tomarse un minuto de su tiempo para contarnos su experiencia en nuestro hotel, agradecemos sus excelente comentarios y esperamos tenerlo pronto en nuestras instalaciones, cordial saludo Hotel Marco Polo-Rodadero

10/10 Excellent

javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Près de la plage
Stayed 1 night in Apr 2023
Response from HOTEL MARCO POLO-RODADERO on 2 May 2023
Estimado señor Javier, gracias por contarnos su experiencia, nos agrada mucho saber que disfruto de nuestras instalaciones, será un gusto volverlos a recibir en sus próximas vacaciones! Cordial saludo.