10/10 Sangat Bagus
Jonathan
Bepergian bersama teman
24 Sep 2025
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
From the moment our reservation was confirmed, Grace Hotel provided a seamless process. Lia from the reservations team was highly professional, accommodating, and remarkably flexible in managing changes to our travel dates. She ensured that all arrangements were accurate and followed up promptly with confirmations.
Once we arrived, the concierge team including Angela, Matina, Haris, and Lara demonstrated exceptional service throughout our stay. Their knowledge of the island and thoughtful recommendations were invaluable, and they handled logistics efficiently. It was clear that they paid close attention to our preferences and tailored their support accordingly.
The food and beverage team was equally impressive. Theo was particularly attentive and ensured that our dining experiences were smooth and enjoyable. Together with Alex and George, the team delivered a consistently high standard of service. The six-course breakfast was a highlight of our stay, with a different menu presented each morning, beautifully prepared and consistently of excellent quality.
The hotel itself offers refined accommodations, striking views over the caldera, and an atmosphere of calm that makes it easy to relax and enjoy the surroundings. The rooms are well accomodated and extremely clean servided twice a day, every day! The hotel's location is well placed for direct access to Skaros Rock as well as to the bustle of nearby Fira town.
All in all, our stay was exceptional in every respect.
Jonathan
Menginap 7 malam pada bulan Juni 2025
