2 outdoor pools, open 8:00 AM to 10:00 PM, free cabanas, pool umbrellas
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Reviews of The Shanhaitian Resort Sanya, Autograph Collection

5 out of 5
The Shanhaitian Resort Sanya, Autograph Collection
No. 77 Haiyun Road, Dadonghai Bay, Sanya, Hainan

Reviews

9.6

Exceptional

Rating 10 - Excellent. 55 out of 69 reviews" "
Rating 8 - Good. 12 out of 69 reviews" "
Rating 6 - Okay. 2 out of 69 reviews" "
Rating 4 - Poor. 0 out of 69 reviews" "
Rating 2 - Terrible. 0 out of 69 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Isaac

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not expected
The first night we were set on a room right next to the DJ . So it was so loud we couldn’t sleep until like midnight . The. They were kind enough for the next day to put us in another room . However the bedsheets were so dirty that we couldn’t go to bed until they came back to change them at 11pm . They gave us a bottle of wine for the issue , that was nice but I really didn’t expect this from this price of hotel .
Stayed 3 nights in Oct 2023

10/10 Excellent

Xingyu

Stayed 2 nights in Aug 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and what you expect for the price
Very nice modern hotel, can find any faults but I wouldn’t expect any for the price they charge. Sometimes the English language skill was a problem but was able to find a way round this.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Views
Check in/check out was amazing - the staff were efficient, friendly and helpful. The room was spacious and we had a fabulous view of the ocean. The pools were clean and looked just like the photos. The Chinese restaurant was our favourite during our whole Sanya trip. The food was so flavourful and fresh.
Stayed 3 nights in Jul 2021

8/10 Good

David, Beijing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed hotel in a quiet spot at the end of Dadonghai Bay.
Stayed 4 nights in Aug 2020

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel will definitely go back
The hotel was beautiful and clean. The staff was friendly and helpful. The food in the local restaurant was great with many western and Chinese options. The hotel was close to the local because and many places to eat. The hotel property was spacious and beautiful. They had three pools that were beautiful and clean.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel within walking distance of the beach
This resort was absolutely beautiful and deserves the 5 star rating. Though most employees spoke Mandarin only, I was able to get by. The amenities were great as well as the food and services. My room smelled a bit like smoke - that was my only complaint as the concierge did not ask me whether I preferred a non-smoking room or a smoking room. The views were amazing from my 18th floor room of the JW Mariott hotel across the way and the ocean to the left of Dadonghai. The actual beach was just a five minute walk from the hotel and water sports were plenty on that beach.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Guat Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

jargal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom was nice. The ocean view we paid for was not that great, could have been due to us being put in a corner room farthest from the ocean, I believe they should advertise it as a 'partial ocean view' instead. Food was fine. Not that many choices, it was difficult communicating with room service as they only speak chinese.
Stayed 2 nights in Jul 2019

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air con is not cold enough and maybe the room too big and outside too hot.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short breakaway
Room and services were excellent. The shower room had a big rain shower head, the flow of the water was fine and the pressure was great. Everything was perfect. The only minus point, if you are staying for more than 2 nights and having breakfast there, it may be bored and no much changes to the food.
Stayed 2 nights in Nov 2018

10/10 Excellent

Kuan Yew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice New hotel
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel. Very good service. Hotel staff are outstanding.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Norma, Tokyo, Japan

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful property with good food
The hotel is a bit secluded but it is good since the property is quiet. The rooms are very clean and beautiful. I was pretty pleased about the property everything is really beautiful and well keep. The food is also delicious. A bit expensive but i really loved it. The food the buffet is average but the have some western options which are OK. The bad: Unless you speak Chinese you are pretty much out of luck. The staff English is almost non-existent. The check in was slow, money exchange was slow too. Three people at the counter all of them busy with the same guest. Ordering room service is also a hassle. I would say it is not an English friendly property. Worth to mention that they have Russian speaking staff so maybe this property is good for Russian speaking people too. PS. Always book the rooms facing the sea. The view is totally worth it. Room 716 has an amazing view.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great service.
Great (new) hotel, fantastic service from the staff. Even with language issues they really try hard...and always smiling! Really nice rooms, awesome view to the sea, 4(!) swimming pools, good restaurants with nice breakfast buffet. Would come back! PS. Only drawback is extremely slow WIFI! Not good enough.
Stayed 5 nights in Sep 2017

10/10 Excellent

Jennifer D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality of service
Nice hotel and staffs are very friendly. The view is fantastic. Love it. Will definitely come back next time
Stayed 2 nights in Jul 2017

10/10 Excellent

Michael, Niantic, CT USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel to date for the price.
If you enjoy new and cutting edge design, this is the place to stay. Food to out of this world for selection and presentation. A must stay. I cant wait to go back.

6/10 Okay

ka fu eva

Liked: Cleanliness
Ok
Stayed 4 nights in Apr 2024

10/10 Excellent

PIN CHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

CHIA-HSUAN

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
飯店很乾淨，服務也挺好的，飯店人員都很熱心，下次來三亞也會在選擇這個地方。
Stayed 6 nights in Jul 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection /Совершенство!
The hotel is amazing with awesome service!!! Everything looks just as on pictures and experiencing even better! I’m too sensitive to smell in the room- they washed my carpet and brought me air purifier, so it became perfect! OMG! it’s really decent place to stay in!!
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールが清潔且つ海が見えるロケーションで素晴らしかった。
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適なリゾートホテル
とても綺麗で快適な滞在でした。欧米人が多く高級感があります。食事も美味しいです。特にお風呂が大きくて、入りながら景色を楽しめて最高です。
Stayed 4 nights in Dec 2020

8/10 Good

YING

Stayed 3 nights in Dec 2020

10/10 Excellent

Heung Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境很舒服，服務很週到
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
180 ocean view, good size room and great bathroom with Bath tub facing the ocean view. It also come with a shower room. I love the walk in closet and the Espresso machine also. Customer service with a smile and restaurants with great food varieties.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Ho Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Miao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很符合星级酒店服务
Stayed 1 night in Jun 2019

10/10 Excellent

DORISYANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店員工非常有禮貌，酒店房間又大又舒適，浸泡浴缸還附有浴鹽及絲瓜絡，很貼心，一般的洗盥用品都有提供。食物方面酒店的自助晚餐一般，中菜廳的火鍋有驚喜。如果要到外面吃飯，往春日百貨方向大約步行15分鐘左右，附近有各式各樣的小舖可供選擇，大部分都乾淨整潔。還有坐出租車都是看錶計費的，酒店也有人會代叫，十分方便又便宜。
Stayed 2 nights in Jun 2019

10/10 Excellent

xiaoman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

seon-gyeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 및 싼야에 대한 전반적인 후기
숙박시설은 전반적으로 최신식에 편리했고, 3층 수영장에서 바라보는 바다의 풍경이 아름다웠습니다. 호텔 밑에 연결된 산책로 따라, 15~20분정도 걷다보면 대동해 해수욕장이 나오고 중간중간마다 야외식당이 많아 볼거리가 많았습니다. 다만, 아쉬운 점은 하이난 자체가 중국어/러시아어를 선호하고, 숙소이외 지역에서는 영어가 통하지않아 불편했습니다.
Stayed 3 nights in Oct 2018

8/10 Good

Dee, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間內wifi訊號比想像中差 入住禁煙樓層期間發現附近有人在吸煙，致電前枱投訴，職員親自到來客房了解事情，態度認真 早餐選擇豐富，值得一讚
Stayed 2 nights in Oct 2018

8/10 Good

KAM WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

wangyashu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超级好，这次旅行住的最满意的地方，服务好，早餐棒在市区去第一市场10块的专车费用，晚上旁边的海边很多酒吧，走十分钟就到了很多小吃酒吧有很多乐队，但是酒店是很安静的听不到一点声音的，喝喝酒吹吹海风在海边走走安逸得很，服务员颜值很高热情，早上下午有很多娱乐项目摩托艇呀香蕉船等等很多，价格不是特别贵可以讲价。
Stayed 2 nights in Oct 2018

10/10 Excellent

xiuxiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房间很大，很愿意待在房里看着海景发呆，吃的就不是特别丰盛了，不过性价比还是不错的。
Stayed 2 nights in Oct 2018

10/10 Excellent

yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Amber on 26 Oct 2018
感谢您的评价，期待您再次光临，祝好！

10/10 Excellent

Chenyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Amber on 26 Oct 2018
感谢您的评价，期待您再次光临，祝好！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
入住三亚的第一个酒店，后面还住过红树林和亚特兰蒂斯，这是性价比和房间环境最好的酒店，好评，晚上的自助餐也不错，离海边也很近，地理位置很好，喜欢酒店的内设，好评
Stayed 2 nights in Aug 2018
Response from Amber on 26 Oct 2018
亲爱的宾客，您好！非常感谢您光临三亚山海天大酒店，傲途格精选！非常荣幸我们能为您的本次三亚之行留下美好的回忆。希望您将您愉悦的入住体验分享给亲朋好友，并欢迎再次光临三亚山海天大酒店，傲途格精选！祝您生活愉快！

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2018

10/10 Excellent

Hyundeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔의 청결도 및 서비스는 최상입니다. 단, 호텔에서 바닷가로 나오면 해변가에 식당가가 있는데, 식당가가 지저분합니다. 그럼에도 불구하고 시내와의 근접성 등으로 아주 좋습니다.
Stayed 4 nights in Jul 2018

10/10 Excellent

Man Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間一流
Stayed 2 nights in Jul 2018

10/10 Excellent

guti, hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
值得推介，員工非常主動協助顧客，環境非常乾淨衛生，員工笑容很好，很有心為你服務，很快解決到問題,下次再去三亞一定會去返這一間酒店
Stayed 3 nights in Jul 2018
Response from Amber on 25 Oct 2018
亲爱的宾客，您好！非常感谢您光临三亚山海天大酒店，傲途格精选！非常荣幸我们能为您的本次三亚之行留下美好的回忆。希望您将您愉悦的入住体验分享给亲朋好友，并欢迎再次光临三亚山海天大酒店，傲途格精选！祝您生活愉快！

10/10 Excellent

elbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這裡的環境和服務很好,自助餐豐富,丨最喜欢是泳池,如再去海南岛,我想會再住這酒店
Stayed 3 nights in Jun 2018