Travelers start their day with a hearty breakfast buffet before lounging poolside or exploring the vibrant culture along São Paulo's famous Paulista Avenue
Hotel Massis in central São Paulo offers a convenient urban retreat. Guests enjoy an international breakfast at Harry's restaurant, evening drinks during happy hour, and the outdoor pool. Free WiFi and multilingual staff help visitors navigate their stay in Brazil's largest city.
Located close to Liberty Square and Municipal Theatre of São Paulo, Hotel Massis provides a free breakfast buffet, a terrace and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Harrys, offers breakfast, lunch, dinner and happy hour. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
An outdoor pool
Free self-parking and valet parking
A lift, luggage storage and 2 meeting rooms
A front desk safe, a banquet hall and a 24-hour front desk
Room features
All guest rooms at Hotel Massis offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with shower/bath combinations and hairdryers
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Frequently asked questions
Does Hotel Massis have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hotel Massis?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Massis on 3 Jun 2026 start from Rp1.929.064, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Massis pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Massis?
Self-parking and valet parking are free at this property.
What time is check-in at Hotel Massis?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM.
What time is check-out at Hotel Massis?
Checkout is at noon.
Where is Hotel Massis located?
Located in Consolação, this hotel is 0.2 mi (0.3 km) from Paulista Avenue, and within 3 mi (5 km) of Municipal Theatre of São Paulo and Liberty Square. Rua 25 de Marco and Sala São Paulo Concert Hall are also within 3 mi (5 km). Consolacao Station is only a 4-minute walk and Paulista Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This property is not a four-star hotel. It is closer to two stars maybe three. It was very safe and they were very kind at the front desk. But we did not have our room serviced once while we were there for three days. Overall, we stayed for the duration of our visit, but was very disappointed that the photos were very filtered and brightened. The hotel itself is much darker and felt very isolated. We may be saw three or four other guests the entire time we were there.
Pros: great location, good breakfast and nice rooftop
Cons: needs to modernize rooms (toilet doesn't flush), no utensils in mini kitchen corner, and no soundproofing at all (was on 5th floor and could hear every car passing on the streets below)
Gustavo
Stayed 1 night in May 2023
Verified
8/10 Good
Marcio
14 Dec 2025
Liked: Cleanliness, amenities
Equipe do café e da cozinha um pouco al humorada. Pedi um saca-rolhas na cozinha, por telefone, e o atentente começou a xingar no fundo.
Marcio
Stayed 1 night in Dec 2025
Verified
6/10 Okay
Marcelo
5 Dec 2025
O apartamento apresenta sinais de desgaste. Ar condicionado apenas no quarto. Como a unidade conta com uma sala, esta fica muito quente. Café da manhã gostoso, porém realmente básico. Cumpriu com sua função mas não encantou.
Marcelo
Stayed 1 night in Dec 2025
Verified
8/10 Good
Tiago Roberto
3 Dec 2025
Liked: Cleanliness, staff & service, amenities
Foi boa
Tiago Roberto
Stayed 1 night in Dec 2025
Verified
6/10 Okay
Vivian
1 Dec 2025
Liked: Cleanliness, staff & service, amenities
A água do chuveiro estava gelada e tinha uma baratinha no banheiro.
Mas o resto estava perfeito! E é muito bem localizado!
O hotel é antigo. Pessoal de esforça mas o apartamento que ficamos está mal conservatório.. Marcas de mofo, acúmulo de sujeira nos cantos, pia entupida.
Quando solicitamos a limpeza dos feito.
Locker sem tranca
Excelente hotel! Preço muito bom para um apartamento enorme, com sala, quarto, banheiro e uma cozinha pequena. Inclui um café da manhã delicioso e estacionamento. E os colaboradores são muito atenciosos e prestativos, especialmente a Erika da recepção. Super recomendo!
Funcionários solicitos, café da manhã mediano, em um dos quartos que ficamos o cano da pia da cozinha vazava um cheiro bem forte, achei até que seria vazamento de gás, eles resolveram o problema assim que solicitamos. A localidade é sensacional, com muitas opções de cafés, padarias e restaurantes excelentes muito próximos. Possui serviço de valet. Indicaria o hotel com certeza
Excelente hotel no coração da Paulista! Apartamento super amplo, confortável e limpo. Café da manhã excelente, estacionamento grátis e equipe super atenciosa, especialmente a Erika da recepção. Excelente custo-benefício também. Recomendo!
Ana C
Stayed 2 nights in Jul 2025
Verified
6/10 Okay
Verified traveller
13 Jul 2025
É um hotel ok.
A localização é boa, os quartos são grandes.
Mas o hotel é um pouco velho e pelo.no quarto com camas de solteiro achei as camas um pouco desconfortáveis.
Pelo preço se paga mais pela localização do que pelo conforto.
O hotel é muito bom mas quanto a identificação e registro do hóspede, o sistema não conseguiu realizar o registro da minha face e não pude entrar. Foi um pouco constrangedor. Acredito que a funcionária, no check in, não estava treinada o suficiente para resolver este problema. O que persistiu em toda a nossa estadia.
Imponente, quartos grandes com cama aconchegante mas ao mesmo tempo com itens um pouco desfasados e que nem funcionam. Ao chegar pra fazer login, o sistema tinha tido algum problema o que acabou me atrasando. Também não pude aproveitar o café da manhã do primeiro dia já que só conseguiram verificar minha reserva 2 minutos após o encerramento do cafe (mesmo tendo sido culpa deles a demora). No dia seguinte, fui pro café e não tinha mais vários itens como ovo mexido.
Só vale a pena a localização. Hotel em péssimas condições pelo preço cobrado, só a recepção parece ter sido reformada, o restante está bem ruim. Móveis velhos, manchados, descascados, banheiro feio, TVs ultrapassadas, enfim, podiam cobrar metade do preço pelo que oferecem. Não voltarei
Rafael
Stayed 1 night in May 2024
Verified
6/10 Okay
Eiras
21 Mar 2024
Liked: Cleanliness
Na recepção da chegada não achei o atendente solicito com o futuro hóspede.
Empatia zero por uma pessoa que levou quase 14 horas até chegar.
A recepção precisa ser mais atenciosa.
No quarto, tive a recepção por uma barata.
Para completar, não estava o ar da recepção funcionando.
Pontos Excelentes: a localização do hotel e o restaurante do próprio hotel, o HARRY'S, que tem uma excelente cozinha para almoço e jantar. Comemos um frango empanado com arroz de abacaxi maravilhoso! Gostaria que o restaurante tivesse uma iluminação mais intimista para o café da manhã.
Bonita piscina coberta no terraço.