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"Right from our arrival the staff took care of us. Buffet closed at 10pm and we arrived at 945. They took us to the buffet and told us not to worry, our bags would be in our room. As the week went on we enjoyed the amenities of the hotel. Lots of great activities to do at the resort including local drink making, art, yoga, tai chi, meditation, exercise classes, tile decorating. Food was outstanding. Never been to a resort where the food was so good. Al a carte options were awesome. Buffet was incredible for breakfast lunch and supper Weather was so good. 19-22 degrees daily. The pools were cool but refreshing in the sun. Tours around the island were easy to book. And fun to do. We did jeep tours of the northwest and northeast part of the island 2 separate days. Pickup and drop off were at the hotel. Super simple. Super fun I would recommend dreams hotel and the island of Madeira to everyone who enjoys top notch food, kind people, and wonderful scenery. A hikers paradise as well. We will be coming back. Dreams hotel was so great."

"The hotel is awesome. Very modern and clean. Perfect buffet breakfast. 5*. "

"Amazing place to stay! Great service too! 10/10"

"The amenities and the location is wonderful "

"This was possibly our best hotel experience ever. It was my husband's 50th birthday and management helped to make it truly special.The hotel room and facilities were stunning. The Cliff Bay is very well located, on a beautiful bay a few minutes walk away from the port area (I would recommend this distance away from the cruise ships). We enjoyed a couple of meals from room service (best burger ever...and we've tried many). On the opposite side of the scale, the Il Gallo D'Oro Michelin experience was extraordinary...food art and superb service. The hotel is in perfect condition and manages to be elegant and contemporary and yet have charm and feel warm. I would definitely recommend this hotel to others and consider returning. An unforgettable stay."