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Reviews of karaksa hotel Sapporo

3.5 out of 5
karaksa hotel Sapporo
Minami 5-24, 3-jo Nishi, Chuo-ku, Sapporo, Hokkaido

Reviews

9.2

Wonderful

Rating 10 - Excellent. 637 out of 1001 reviews" "
Rating 8 - Good. 294 out of 1001 reviews" "
Rating 6 - Okay. 53 out of 1001 reviews" "
Rating 4 - Poor. 9 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsite onsen is great
Response from Shin on 2 May 2024
Dear Lu, We are delighted to hear that you enjoyed the onsen during your stay with us. We use the renowned Karurusu onsen in our communal baths. Thank youkarkasa hotel Sapporo Front Desk

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from karaksa hotel Sapporo Front Desk on 17 Apr 2024
First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo on your last travel in Hokkaido.Also for spending your time to write us a review.We are very pleased to see your highly rated review.We will continue to make efforts to provide customers with even better service.For your next visit in Japan, we hope we can welcome you again in our hotel.And from all the staff, we are looking forward to seeing you!karaksa hotel SapporoFront Desk

10/10 Excellent

Man Yu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Mar 2024
Response from karaksa hotel Sapporo front desk on 10 Apr 2024
Dear Man Yu, we are delighted to hear that you enjoyed our excellent location. We look forward to welcoming you back soon.

10/10 Excellent

Wei Hsin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here, and location is so convenient to tour around, including the Hell Park; Onsen and food are first rate too!
Stayed 2 nights in Apr 2024
Response from karaksa hotel Sapporo front desk on 10 Apr 2024
Dear Wei Hsin, we are delighted to hear that you enjoyed our convenient location, onsen, and food quality. We strive to provide a top-notch experience for all our guests. We look forward to welcoming you back soon!

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great. It is our second stay in Sapporo. Both were great. But this one was in a awesome spot to get out and see things.
Response from karaksa hotel Sapporo Front Desk on 1 Apr 2024
Dear Mr./Ms.JoshFirst of all we would like to THANK YOU for choosing to stay at karaksa hotel Sapporo on your travel in Hokkaido, also for sparing your time to write us a review.The location of this hotel is close to the downtown and the transportation links are very convenient, so we can introduce our guests restaurants and sightseeing spots according to guests request.For your next visiting Japan, please come back to our hotel.And with all the staff, we are looking forward to seeing you.

10/10 Excellent

Hishikawa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Mar 2024
Response from からくさホテル札幌 フロントデスク on 18 Mar 2024
Hishikawa様この度は数あるホテルの中からからくさホテル札幌をご利用頂き、誠にありがとうございます。また、口コミのご投稿を頂き、誠にありがとうございます。高評価を頂き、大変嬉しく存じます。今後も全てのお客様により満足頂くべく、努力を続けて参ります。また札幌へご旅行される機会がございましたら、当ホテルをご利用頂けますと幸いです。スタッフ一同心よりお待ちしております。

10/10 Excellent

Tak Chun Thomas Irons

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, you could find many restaurants and shops around the hotel. The condition of hotel is keep very well, includes the room and public area. Feels warm and welcome by their staff.
Stayed 2 nights in Mar 2024
Response from karaksa hotel Sapporo Front Desk on 18 Mar 2024
Dear Mr./Ms.Tak Chun Thomas IronsFirst of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo and taking your time to write us a review.The comment like your compliment to our staff motivated us strongly.We sincerely appreciate it and make effort to provide more better service for all guests. We are very glad to hear that you enjoyed the stay and the location. For your next visit in Japan, we hope we can welcome you again in our hotel.And from all the staff, we are looking forward to seeing you.

10/10 Excellent

Thiam Hee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, room has enough space to store and open the luggages, with split space for toilet, shower and wash basin! One major plus point which the hotel didn't actively advertise is the back door that walks right into Tanukikoji street! Level 2 facilities include onsen, washing machine and dryer, and a leisure hall with free ice-cream. Totally impressed with the hotel.
Stayed 3 nights in Jan 2024
Response from karaksa hotel Sapporo Front Desk on 13 Feb 2024
Dear Mr./Ms.Thiam HeeFirst of all, we would like to thank you for choosing to stay at karaksa hotel Sapporo on your travel in Hokkaido and for sparing your time to write us a review.We are so glad to hear that the facilities and services met your expectations. For your next visiting Japan, please come back to our hotel.And with all the staff, we are looking forward to seeing you.

10/10 Excellent

Eiji, Torrance

Stayed 1 night in Jan 2024
Response from からくさホテル札幌 フロントデスク on 1 Feb 2024
Eiji様この度は数あるホテルの中からからくさホテル札幌をご利用頂き、誠にありがとうございます。また、口コミのご投稿を頂き、誠にありがとうございます。高評価を頂き、大変嬉しく存じます。今後も全てのお客様により満足頂くべく、努力を続けて参ります。また札幌へご旅行される機会がございましたら、当ホテルをご利用頂けますと幸いです。スタッフ一同心よりお待ちしております。からくさホテル札幌フロントデスク

10/10 Excellent

Ka Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just stay on the Tanukikoji Shopping Arcade. Welcome drink and friendly customer services offered by the hotel. The restaurant is open for guest to chit-chat or enjoy a drink after evening times. Room is smaller than expected though but super clean.
Stayed 2 nights in Dec 2023
Response from karaksa hotel Sapporo Front Desk on 5 Jan 2024
Dear Mr./Ms.Ka ManFirst of all, we would like to thank you for choosing to stay at karaksa hotel Sapporo on your travel in Hokkaido and for sparing your time to write us a review.We are so glad to hear that the facilities and services met your expectations. For your next visiting Japan, please come back to our hotel.And with all the staff, we are looking forward to seeing you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and room set up. Connecting rooms for family of 4, spacious and clean. The only thing is the onsen area, a guest was on her phone while in onsen!!! And little kids “swimming”.
Stayed 4 nights in Dec 2023
Response from karaksa hotel Sapporo Front Desk on 27 Dec 2023
Dear Mr./Ms.First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo on your last travel in Hokkaido, also for sparing your time to write us a review.We are happy to hear that you feel comfortable for the room you booked.The connecting room is suitable for families and group. These adjacent rooms are connected by inner doors, allowing guests to move freely between 2 rooms. Besides, each room has 1 shower booth and 1 toilet seperately.For your next visiting Japan, please come back to our hotel.And with all the staff, we are looking forward to seeing you.

10/10 Excellent

Kitson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel is within the shopping streets and the market - extremely convenient location. Staff were friendly and helpful too. When we checked out of the hotel, a male staff further offered us heating pads as it started to get colder. A plus point for this hotel is they do provide a 2-pc onsen suit/pajamas - really thoughtful. Downside is the expensive washer (500JPY) and dryer - also only 2 sets were available. Difficult to park for those intending to drive - no parking within the hotel.
Stayed 3 nights in Dec 2023
Response from karaksa hotel Sapporo Front Desk on 11 Dec 2023
Dear Mr./Ms.KitsonThank you very much for staying at karaksa hotel Sapporo during your trip to Hokkaido and for writing a review.Thank you for your valuable feedback.I will use this as a reference for future washing machines and dryers.We apologize for any inconvenience caused regarding the parking lot.The parking lot can accommodate 27 cars, but if it is full, we will direct you to a nearby affiliated parking lot.I apologize for the lack of explanation.On the other hand, it is very encouraging to receive your kind words regarding the staff's response.We will continue to strive to satisfy all our customers.Next time you come to Japan, please stop by our hotel.And all of our staff are looking forward to your visit.

10/10 Excellent

Pamela

Stayed 1 night in Nov 2023
Response from karaksa hotel Sapporo Front Desk on 29 Nov 2023
Dear Mr./Ms.PamelaFirst of all we would like to THANK YOU for choosing to stay in karaksahotel Sapporo on your last travel in Hokkaido.Also for spending your time to write us a review.We are very pleased to see your highly rated review.We will continue to make efforts to provide customers with even betterservice.For your next visit in Japan, we hope we can welcome you again in our hotel.And from all the staff, we are looking forward to seeing you!

10/10 Excellent

Pei Ling

Stayed 1 night in Oct 2023
Response from karaksa hotel Sapporo Front Desk on 8 Oct 2023
First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo on your last travel in Hokkaido.Also for spending your time to write us a review.We are very pleased to see your highly rated review.We will continue to make efforts to provide customers with even better service.For your next visit in Japan, we hope we can welcome you again in our hotel.And from all the staff, we are looking forward to seeing you!karaksa hotel SapporoFront Desk

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from からくさホテル札幌 on 4 Jul 2023
お客様この度は数あるホテルの中からからくさホテル札幌をご利用頂き、誠にありがとうございます。また、口コミのご投稿を頂き、誠にありがとうございます。高評価を頂き、大変嬉しく存じます。今後も全てのお客様により満足頂くべく、努力を続けて参ります。また札幌へご旅行される機会がございましたら、当ホテルをご利用頂けますと幸いです。 スタッフ一同心よりお待ちしております。

10/10 Excellent

Jaihong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel offered a great value for the price. Good location, clean facility and good breakfast.
Stayed 1 night in Jun 2023
Response from karaksa hotel Sapporo on 21 Jun 2023
Dear Mr./Ms.First of all, we would like to thank you for choosing to stay at karaksa hotel Sapporo on your travel in Hokkaido and for sparing your time to write us a review.We appreciate that you gave us high evaluation about your stay with us.We'll continue to do our best to provide enjoyable stay meeting every guests' expectation and the best service appropriate to staying price.For your next visiting Sapporo, we're grateful if we can welcome you at karaksa hotel Sapporo again.And with all our staff, we're looking forward to waiting for you.

6/10 Okay

Margaret

Travelled with family, Travelled with family and small children
It was fine. For such a large hotel, they need more laundry machines.
Stayed 4 nights in Jun 2023
Response from karaksa hotel sapporo on 21 Jun 2023
Dear Margaret First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo on your last travel in Hokkaido.Also for spending your time to write us a review.We sincerely apologize for the inconvenience caused by the laundry machines.As for your comment about of the laundry machines. we consier it for furthe rererence.For your next visit in Japan, we hope we can welcome you again in our hotel.And from all the staff, we are looking forward to seeing you.karaksa hotel SapporoFront Desk

10/10 Excellent

Hui Yuen Fan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience place and very nice hotel
Stayed 4 nights in Apr 2023
Response from karaksa hotel Sapporo on 18 Apr 2023
Dear Mr./Ms.First of all we would like to THANK YOU for choosing to stay at karaksa hotel Sapporo on your travel in Hokkaido, also for sparing your time to write us a review.Our hotel is located in Sapporo downtown area, facing Tanukikoji Shopping Arcade. This location is convenient and easy for both shopping and enjoying eating-out.For your next visiting Japan, we hope to welcome you again here at karaksa hotel Sapporo.And with all the staff, we are looking forward to seeing you.

10/10 Excellent

Chee Weng

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great connecting rooms which is suitable for families with kids and elderly. Staff was friendly, check in was smooth. Hotel is link to shopping over 7 sections. Airport bus to airport is very near hotel.
Response from karaksa hotel Sapporo on 10 Mar 2023
Dear Mr./Ms.First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo on your last travel in Hokkaido, also for sparing your time to write us a review.We are happy to hear that you feel comfortable for the room you booked.The connecting room is suitable for families and group. These adjacent rooms are connected by inner doors, allowing guests to move freely between 2 rooms. Besides, each room has 1 shower booth and 1 toilet seperately.For your next visiting Japan, please come back to our hotel.And with all the staff, we are looking forward to seeing you.

10/10 Excellent

Justin, APO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly and a few members of the staff spoke english as well as other languages like korean and thai. The hotel is perfectly located in a shopping area with lots of food choices and within walking distance of the train station. The room was a good size for a family. The onsen was clean and was never overcrowded.
Stayed 4 nights in Feb 2023
Response from karaksa hotel Sapporo on 14 Feb 2023
Dear Mr./Ms.First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo and taking your time to write us a review.We have some staff from China,Taiwan,Korea and Thailand. Also most of staff can speak English.We are really looking forward to welcome all guest by multiple language.For your next visit in Japan, we hope we can welcome you again in our hotel.And from all the staff, we are looking forward to seeing you.

10/10 Excellent

Rajkumar, OKINAWA

Stayed 2 nights in Feb 2023
Response from karaksa hotel Sapporo on 7 Mar 2023
Dear Mr./Mrs./Ms.First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo on your last travel in Hokkaido.Also for spending your time to write us a review.We are very pleased to see your highly rated review.We will continue to make efforts to provide customers with even better service.For your next visit in Japan, we hope we can welcome you again in our hotel.And from all the staff, we are looking forward to seeing you!

10/10 Excellent

HoMan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staffs and quality amenities!
Response from karaksa hotel Sapporo Front Desk on 16 Jan 2023
Dear Mr./Ms.We would like to thank you for booking our hotel and taking the time to write such an amazing review for us. We are pleased to hear that you enjoyed your stay and are satisfied with our hotel. We look forward to welcoming you back to our hotel in the near future.karaksa hotel SapporoFront Desk

8/10 Good

katherine

Stayed 4 nights in Jan 2023
Response from karaksa hotel Sapporo on 13 Jan 2023
Dear Mr./Mrs./Ms.First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo on your last travel in Hokkaido.Also for spending your time to write us a review.We are very pleased to see your highly rated review.We will continue to make efforts to provide customers with even better service.For your next visit in Japan, we hope we can welcome you again in our hotel.And from all the staff, we are looking forward to seeing you!karaksa hotel SapporoFront Desk

6/10 Okay

Danni

Liked: Cleanliness, property conditions & facilities

8/10 Good

KAM PING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did not tell us check out time is 11am, just have small print in the room key card leaflat. Front desk staff is helpful in explaining the route to take airport bus
Response from karaksa hotel Sapporo on 4 Jan 2023
Dear Mr./Ms.First of all, we would like to thank you for choosing to stay at karaksa hotel Sapporo on your travel in Hokkaido and for sparing your time to write us a review.We apologize sincerely for giving you discomfort. We are truly sorry for We will consider it for future reference.For your next visiting Japan, please come back to our hotel.And wigh all the staff, we are looking forward to hosting you.karaksa hotel SapporoFront Desk

4/10 Poor

Connor

10/10 Excellent

Stafenie Wang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended this place as its very near to the shopping district. Room is relatively spacecious, wide spread of foods for breafast buffet. Will definitely visit the hotel again in the future.
Response from karaksa hotel Sapporo on 1 Dec 2022
Dear Mr./Ms.First of all we would like to THANK YOU for choosing to stay at karaksa hotel Sapporo on your travel in Hokkaido, also for sparing your time to write us a review.The location of this hotel is close to the downtown and the transportation links are very convenient, so we can introduce our guests restaurants and sightseeing spots according to guests request.For your next visiting Japan, please come back to our hotel.And with all the staff, we are looking forward to seeing you.karaksa hotel SapporoFront Desk

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast Buffet is a wise decision I made to include in my booking as the chef were excellent to provide an excellent menu. Soaking in rotenburo is very good after a long day of activities which happen to be included in their amenities.
Stayed 3 nights in Oct 2022
Response from karaksa hotel Sapporo on 14 Oct 2022
Dear Mr./Ms.First of all, we would like to thank you for choosing to stay at karaksa hotel Sapporo on your travel in Hokkaido and for sparing your time to write us a review.We are so glad to hear that the facilities and services met your expectations. For your next visiting Japan, please come back to our hotel.And with all the staff, we are looking forward to seeing you.karaksa hotel SapporoFront Desk

8/10 Good

antoniette

Stayed 3 nights in Aug 2022

10/10 Excellent

Kristie

Stayed 1 night in Apr 2022
Response from からくさホテル札幌 on 10 May 2022
Dear Kristie First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo on your last travel in Hokkaido. Also for spending your time to write us a review. We are very pleased to see your highly rated review. We will continue to make efforts to provide customers with even better service. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you! karaksa hotel Sapporo Front Desk

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was exceptional. We enjoyed the breakfast buffet selection, especially the crab miso soup. We would definitely pick this place again for its location, food, and services.
Stayed 2 nights in Mar 2022
Response from karaksa hotel Sapporo Front Desk on 4 Apr 2022
Dear Mr./Ms.Charmaine We would like to thank you for booking our hotel and taking the time to write such an amazing review for us. We are pleased to hear that you enjoyed your stay and are satisfied with our hotel. We look forward to welcoming you back to our hotel in the near future. karaksa hotel Sapporo Front Desk

10/10 Excellent

Rachel

Stayed 1 night in Mar 2022
Response from からくさホテル札幌 フロントデスク on 23 Mar 2022
Rachel様 この度は数あるホテルの中からからくさホテル札幌をご利用頂き、誠にありがとうございます。 また、口コミのご投稿を頂き、誠にありがとうございます。 高評価を頂き、大変嬉しく存じます。 今後も全てのお客様により満足頂くべく、努力を続けて参ります。 また札幌へご旅行される機会がございましたら、当ホテルをご利用頂けますと幸いです。 スタッフ一同心よりお待ちしております。 からくさホテル札幌 フロントデスク

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from からくさホテル札幌 on 16 Aug 2020
この度は数あるホテルの中からからくさホテル札幌をご利用頂き、誠にありがとうございます。 また、口コミのご投稿を頂き、誠にありがとうございます。 高評価を頂き、大変嬉しく存じます。 今後も全てのお客様により満足頂くべく、努力を続けて参ります。 また札幌へご旅行される機会がございましたら、当ホテルをご利用頂けますと幸いです。 スタッフ一同心よりお待ちしております。 からくさホテル札幌 フロントデスク

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from karaksa hotel Sapporo on 16 Feb 2020
Dear guest First of all, we would like to thank you for choosing to stay at karaksa hotel Sapporo on your travel in Hokkaido and for sparing your time to write us a good point review! For your next visit in Japan, please come back to our hotel. And from all the staff, we are looking forward to seeing you. karaksa hotel Sapporo Front Desk

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from karaksa hotel Sapporo on 13 Feb 2020
Dear Mr./Mrs./Ms.Matthew First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo on your last travel in Hokkaido. Also for spending your time to write us a review. We are very pleased to see your highly rated review. We will continue to make efforts to provide customers with even better service. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you! karaksa hotel Sapporo Front Desk

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from karaksa hotel Sapporo Front Desk on 9 Feb 2020
Dear Mr./Ms. Guests First of all, we appreciate you for choosing our hotel when you traveled in Hokkaido, and we thank you for spending your precious time to write down your opinion about our hotel. All of our staff are looking forward to welcoming you when you come to Sapporo next time. Best Regards karaksa hotel Sapporo Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020
Response from karaksa hotel Sapporo on 20 Jan 2020
Dear Mr./Ms.Anonymous First of all, we would like to thank you for choosing to stay at karaksa hotel Sapporo on your travel in Hokkaido and for sparing your time to write us a review. For your next visit in Japan, please come back to our hotel. And from all the staff, we are looking forward to seeing you. karaksa hotel Sapporo Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right in the middle of Tanukikoji Street, literally within a minute to underground shopping tunnel, walkable to Sapporo Station. Bus to Chitose airport very nearby. Great hotel front desk that spoke good English and Chinese. Amenities were great, with public hot bath and coins to exchange for drinks from a vending machine if you choose the "eco" mode for housekeeping. Will stay here again if I come back to Sapporo.
Stayed 5 nights in Jan 2020
Response from karaksa hotel Sapporo Front Desk on 19 Jan 2020
Dear guest First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo and taking your time to write us a review. Our hotel is located in the center of Sapporo, facing Tanukikoji Shopping Arcade. And,it takes about 5 minutes from our hotel to the Underground Walkway which connects to JR Sapporo station, Odori park, and Susukino staiton(nearest station from our hotel) We very appreciate for your compliment to our staff. We will continue to make efforts to provide customers with even better service. Eco clean up service has been receiving good reviews from many guests. All guests can choose standard cleaning or ECO cleaning if you stay more than 2 nights. When you choose ECO,we can give you back as a coin for drink! We are really happy with that you enjoyed our service. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central Location. Easily accessible through underground tunnels and subway
Stayed 2 nights in Jan 2020
Response from karaksa hotel Sapporo Front Desk on 19 Jan 2020
Dear guest First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo and taking your time to write us a review. Our hotel is located in the center of Sapporo, facing Tanukikoji Shopping Arcade where there is a roof. And, it takes about 5 minutes from our hotel to the Underground Walkway which connects to JR Sapporo station, Odori park, and Susukino staiton(nearest station from our hotel) So,it is easy to go to shopping and sightseeing whether rainy or snowy day. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything so wonderful. The separation between shower and toilet just perfect.. everything so perfect 👍
Stayed 3 nights in Jan 2020
Response from karaksa hotel Sapporo Front Desk on 16 Jan 2020
Dear Guest First of all, appreciate you for choosing our hotel when you traveled in Hokkaido, and thank you for spending your precious time to write down your opinion about our hotel. We are glad to hear that you were satisfied with our facility. All of our compliment words will be a power to keep us moving forward and providing better service in the future. Appreciate you for your feedback one more time. All of our staff are looking forward to welcoming you when you come to Sapporo next time. Best Regards karaksa hotel Sapporo Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from からくさホテル札幌 フロント on 14 Jan 2020
お客様 この度は数あるホテルの中からからくさホテル札幌をご利用頂き、誠にありがとうございます。 また、口コミのご投稿を頂き、誠にありがとうございます。 高評価を頂き、大変嬉しく存じます。 今後も全てのお客様により満足頂くべく、努力を続けて参ります。 また札幌へご旅行される機会がございましたら、当ホテルをご利用頂けますと幸いです。 スタッフ一同心よりお待ちしております。 Dear guest. First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo on your last travel in Hokkaido. Also for spending your time to write us a review. We are very pleased to see your highly rated review. We will continue to make efforts to provide customers with even better service. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tanuki koji shopping street right in back of hotel. Hotel is new and very clean. Only 2 washers that also dry clothes, but when in use it takes 2 hours for next person to use.
Stayed 1 night in Dec 2019
Response from karaksa hotel Sapporo on 8 Jan 2020
Dear Sir or Madam First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo on your travel in Hokkaido, also for sparing your time to write us a review. Our hotel is located near the center of Sapporo, facing Tanukikoji Shopping Arcade. It's very convenient to go shopping, and it's easy to enjoy something to eat as well. We are sorry to make you wait for the laundry machine long time. We will continue to make efforts to provide customers with even better service. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you. karaksa hotel Sapporo Front Desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from karaksa hotel Sapporo on 9 Jan 2020
Dear Mr./Ms.Anonymous First of all, we would like to thank you for choosing to stay at karaksa hotel Sapporo on your travel in Hokkaido and for sparing your time to write us a review. For your next visit in Japan, please come back to our hotel. And from all the staff, we are looking forward to seeing you. karaksa hotel Sapporo Front Desk

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay at Karaska Hotelin Sapporo
The staff there were very helpful in our family to get around the different places and for being prompt with room service!
Stayed 3 nights in Dec 2019
Response from karaksa hotel Sapporo Front Desk on 5 Jan 2020
Dear Mr./Ms.Nora First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo and taking your time to write us a review. We are very pleased to hear that our staff and services met your expectations. We absolutely will continue to make efforts to provide customers with even better service. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you.

8/10 Good

Ping Kan Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location.
Stayed 3 nights in Sep 2019
Response from karaksa hotel Sapporo Front Desk on 5 Jan 2020
Dear Mr./Ms.Ping Kan Paul First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo and taking your time to write us a review. As you commented,our hotel is located near the center of Sapporo, facing Tanukikoji Shopping Arcade where there is a roof. Furthermore, it takes 1 minute to the bus stop for the New Chitose Airport. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you.

10/10 Excellent

Shih-Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Front Desk on 4 Jan 2020
Dear Mr./Mrs./Ms.Shih-Chun First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo on your last travel in Hokkaido. Also for spending your time to write us a review. We are very pleased to see your highly rated review. We will continue to make efforts to provide customers with even better service. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you! karaksa hotel Sapporo

10/10 Excellent

Lily, Sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very nice and helpful.Location very convenient and I will come back next time.
Stayed 4 nights in Dec 2019
Response from karaksa hotel Sapporo on 28 Dec 2019
Dear Mr./Ms.Lily Thank you for staying at karaksa hotel Sapporo and so nice review! It seems you enjoyed in our hotel. We are really glad of that. our hotel is our convenient place to go to shopping,sightseeing. we are happy with talk to our guest. If you have chance next time, we hope we can welcome you. Thank you very much again and we are looking forward to seeing you. karaksa hotel Sapporo front desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right in the middle of the walking street in Sapporo city, which is very convenient to find food or toiletries. We got a connecting room for our family of four, and it's very convenient to have a public bath and washer/dryer (coin) under the property. The hotel staff were also very approachable and had helped us to courier our personal belonging which was left behind after we checked out, and headed to Tokyo. Bonus for the kind assistance!
Stayed 4 nights in Dec 2019
Response from karaksa hotel Sapporo on 28 Dec 2019
Dear Mr./Ms.Anonymous First of all we would like to thank you for choosing to stay in karaksa hotel Sapporo on your last travel in Hokkaido. Also for sparing your time to write us a review. Our hotel is located convenient place as you said. Connecting room is good for family or group to stay.Thank you for good review. we would happy to help you if you need! For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you! karaksa hotel Sapporo front desk

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and easy access to numerous eateries and train station. Hotel staffs are very friendly and try their best to help and answer queries from hotel guests.
Stayed 4 nights in Dec 2019
Response from karaksa hotel Sapporo on 28 Dec 2019
Dear Mr./Ms.Anonymous Thank you for staying at karaksa hotel Sapporo and so nice review! It seems you enjoyed in our hotel. We are really glad of that. Our hotel is located on very convenient place. we are happy to help you when you need! If you have chance next time, we hope we can welcome you. Thank you very much again and we are looking forward to seeing you. karaksa hotel Sapporo front desk

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was excellent
Stayed 4 nights in Dec 2019
Response from karaksa hotel Sapporo on 29 Dec 2019
Dear Mr./Ms.Jenny Thank you very much for your kind review. We are glad to hear that you enjoyed your stay at our hotel. Our hotel is located convenient place to go somewhere to sightseeing. we hope you enjoyed shopping! We hope to see you someday in the near future as well. Once again, thank you very much for staying with us. karaksa hotel Sapporo Front desk