6/10 Cukup Baik
Mahmudul
18 Mei 2024
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
The area is beautiful, especially the room view we paid for. Unfortunately, it was spoiled by a wedding preparation right in front of our balcony, with setup of a very nice but portable porter potty. The workers set up the place the whole day right in front and came up to our balcony with leaf blowers while I was in my bath robe. When I requested a room change they said they could move us to a different location but it would cost extra for an upgrade. So much for excellent service!! Nothing against the wedding of course, but I felt cheated on the specially booked hotel for our anniversary. They would not even acknowledge any concerns I had.
Needless to say, I would not be getting this kind of service at a JW Marriott or Ritz Carlton for a similar rate. Very disappointed.
Mahmudul
Menginap 2 malam pada bulan Mei 2024