"I stayed for four nights, had two rooms that we requested and were told would be conjoining rooms; they were not. Not even on the same floor. The first room they gave us, we keyed in, and there was someone already checked into that room. So we walked in on a stranger sleeping at midnight. Not sure who was more scared, them or us. Then, both rooms were not cleaned any of the days we stayed out of the four nights total. We requested everyday that someone come and clean the rooms, or at the very least give us new towels and not once did it happen. I was not offered any kind of service or even apology. "