"Positives - friendly welcome, decor and grounds are lovely, decent room in original building , enjoyed the spa facilities.
However, our stay was spoiled by our experience in Charlie’s restaurant. The tables are far too close together - we could hear every word spoken at both tables either side of us. Despite sections of restaurant being quieter, staff were seating everyone in same area. Breakfast was even worse - I was sat on bench style seating where two cushions joined so very uncomfortable. I had to get up and find a waiter to take our order for hot food and the omelette when it finally served looked like a dog’s dinner .
I don’t often write poor reviews but left with no choice as front desk staff were disinterested when I shared experience. We had come away for a relaxing night after receiving bad news but were left disappointed. The restaurant is not the standard of a 5 star hotel."
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