2/10 Sangat Buruk
Barbara, Olympia
Bepergian bersama keluarga
28 Nov 2025
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Had to change rooms at 3:30 in the morning because their heating system was so loud we couldn't sleep it was this terrible dripping noise condensation noise coming down the heater system I went down to the main desk and she finally admitted that they other customers were complaining and that they had gotten a new heating system so they moved us to a different room on the higher floor and then because of their new heating system their HVAC on the roof was so loud it was like a freight train so that kept us up for the rest of the night along with every time the heater fan would come on across the room from the thermostat that wasn't really compatible, you could tell, it would wake you up because it was so loud so I'm asking for my money back and I would not suggest anyone stay at this hotel they also lied to me the next day when I was supposed to get a call from the manager to take care of this and she did not call me and the girl at the desk when I called after I got home she blew me off and so I called Expedia and they expedited it for me and I should hear something back in 72 hours. I would not suggest anyone staying at that hotel. You will not get any sleep until they fix their huge issue.
Barbara
Menginap 1 malam pada bulan November 2025