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"Conveniently located to downtown Hamburg. Spa was nice and breakfast was good! "

"If you are attending anything at the Barclay Arena this hotel is essentially a five minute walk through a beautiful park to get to the venue. The hotel was newly built in October 2025 and is of concrete block construction; very minimalist look on the interior. I found the automated check-in system frustrating after a long 35 hour flight. Especially in that my booking number did not correspond with the one I had been given by a third-party company and it also did not recognize my name. Luckily a staff member was still working in the bar and was able to give me a code to print my own key card and get my room number. But be advised that you do have to do all of that yourself through a computer stand. The room I had was perfectly sufficient aside from lacking any coffee maker or tea kettle station. It also did not include a mini fridge. The bed was comfortable and clean. Storage for clothing was an open concept closet with one deep drawer. Nicest addition to the room was heated flooring in the bathroom. All in all a reasonably priced, convenient safe and clean place to stay if attending any event at Barclay Arena."

"It was literally perfect"

"Great room and convenient "

"Clean but bad isolation for noice"

"Short, easy15 minute walk from Terminal 2. "

"All the staff were amazing! I don’t remember the names for everyone - I can’t remember his name but the Argentinian man working those nights was amazing! The bar is 24hrs which I was pleasantly shocked by. Nina was super helpful - had a little issue with the TV & she came & fixed it no problem. Luna was also great on check in! Amazing all around - would recommend! "

"4 star hotel but hospitality and helpfulness of staff is underwhelming. Repeated issues with one of elevators during our stay which forced us to carry heavy bags down stairs to stay on schedule during checkout/departure. Reception desk didn't answer calls ( 5 mins of trying on two occasions). Some hardware (towel hooks?) missing in bathroom -hardware/screws sticking out of walls."

"Beautiful room and attentive staff"