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Hotel Ciputra Semarang managed by Swiss-Belhotel International - CHSE Certified

Photo gallery for Hotel Ciputra Semarang managed by Swiss-Belhotel International - CHSE Certified

Primary image
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hotel Ciputra Semarang managed by Swiss-Belhotel International - CHSE Certified

Hotel Ciputra Semarang managed by Swiss-Belhotel International - CHSE Certified

4.0 star property

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Simpang Lima, Semarang, Central Java, 50134

Explore the area

  • Popular LocationCiputra Mall Semarang2 min walk
  • Popular LocationSimpang Lima Park2 min walk
  • AirportSemarang (SRG-Ahmad Yani Intl.)23 min drive
  • Popular LocationMenara Kudus Mosque50 min drive

Choose dates to view prices

About this area

Semarang

Located in Semarang, Hotel Ciputra Semarang managed by Swiss-Belhotel International - CHSE Certified is connected to a shopping centre. Lawang Sewu and Kota Lama Semarang are local landmarks, and the area's natural beauty can be seen at Simpang Lima Park and Indonesia Kaya Park. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Ciputra Mall Semarang - 2 min walk
  • Simpang Lima Park - 2 min walk
  • Indonesia Kaya Park - 9 min walk
  • DP Mall Semarang - 15 min drive
  • Menara Kudus Mosque - 50 min drive

Getting around

  • Semarang (SRG-Ahmad Yani Intl.) - 23 min drive

About this property

Hotel Ciputra Semarang managed by Swiss-Belhotel International - CHSE Certified

Central hotel connected to a shopping centre in Semarang with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hotel Ciputra Semarang managed by Swiss-Belhotel International - CHSE Certified offers 200 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Semarang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages spoken

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (IDR 50000 per stay)
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 350000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • THE GALLERY RESTAURANT

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 350000 per person (approximately)
  • Airport shuttle fee: IDR 150000 per person (one-way)
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 350000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ciputra Hotel
Ciputra Semarang
Hotel Ciputra Semarang
Hotel Ciputra Semarang
Hotel Ciputra Semarang managed by Swiss Belhotel International

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 41 out of 136 reviews
5 - Excellent 30%
Rating 4 - Good. 71 out of 136 reviews
4 - Good 52%
Rating 3 - Okay. 17 out of 136 reviews
3 - Okay 13%
Rating 2 - Poor. 3 out of 136 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 136 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.1/5

Staff & service

4.3/5

Amenities

3.8/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CUSTOMER SERVICE IS EXCELLENT AND CLEAN ROOM
Stayed 5 nights in Mar 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff
Stayed 2 nights in Mar 2022

1/5 Terrible

Stayed 1 night in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was very nice stay. Clean room and great location.
Stayed 1 night in Aug 2021

4/5 Good

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
A nice place in the centre
Hotel is nice Right next to a mall It is old now outdated Needs a little updating But generally a nice place Good manager i had a small problem The front office manager was very kind To correct the problem And offered me a free dinner Breakfast not bad Overall not a bad hotel
Stayed 1 night in Jan 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Stayed 3 nights in Nov 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Starting to date a little but the tariff is about half what it used to be. Big plus is being part of the Ciputra Mall.
Stayed 1 night in Mar 2020