Hotel Keluarga di Senai

"Staff were friendly and very helpful. They even allowed for an early check-in when the room was fully prepared! That being said, compared to my last stay, the shortcomings were more obvious. The safe box in the room was not functioning and the air-conditioning was not as cold as it should be(my friend's room was ice cold to the point of condensation on the windows). And again, the breakfast spread could do with more variety. Overall, the hotel was a nice retreat from city life and I do like...

"I am writing to provide feedback on my recent stay at your esteemed establishment, the Amari Hotel. Firstly, hands up to your breakfast buffet spread. Daily change in the Asian cuisine menu. Accessible to good eateries and stone throw away to shopping malls. I would like to commend the excellent functioning of the air conditioning system. It maintained a pleasantly cold temperature throughout my stay, which contributed greatly to the comfort of my visit. Additionally, the room assigned to us was...

"11/10 experience! From the moment we arrived, the staff made us feel genuinely welcomed with their exceptional hospitality and attention to detail. The room was spotless, beautifully designed, and incredibly comfortable, with everything we needed for a relaxing stay. The bed was amazingly comfortable, and the amenities exceeded our expectations. The hotel's location was perfect, making it easy to explore the surrounding area while still enjoying a peaceful atmosphere. Every member of the team...

"While the room was spacious and somewhat clean. The staff were not exactly helpful. I had paid for on site for an extension but they disabled my card despite paying for the extension. The bathroom had no toiletries tray and the towels were musky."

"The staff is friendly n willing to help if you have any issues. "