Dear Valuable Guest,Thank you sincerely for your glowing review of your recent stay with us! We're truly honored to hear that Kalandara Resort ranks among the top three hotels you've ever experienced - what high praise!It's incredibly rewarding to know that our resort exceeded your expectations, even surpassing the allure of its photos. We take great care to ensure that our guests enjoy a seamless and enriching experience, and we're delighted that you found everything you needed for a perfect getaway right here on our grounds.From our beautiful rooms and excellent private pools to the breathtaking views and delicious all-inclusive meals, we're thrilled that you found Kalandara to be a haven of relaxation and paradise. Your satisfaction is our utmost priority, and we're grateful for your appreciation of our efforts to create a serene and fulfilling environment.Your feedback regarding the breakfast buffet options and occasional lift issues is duly noted, and we apologize for any inconvenience caused. Rest assured, we continuously strive to improve our services and facilities to ensure that every aspect of your stay is exceptional.We're also grateful for your constructive feedback regarding privacy concerns in some rooms with private pools. We'll certainly take this into consideration for future enhancements to ensure the utmost comfort and satisfaction of our guests.Once again, thank you for choosing Kalandara Resort as your destination for relaxation and exploration. We can't wait to welcome you back for another unforgettable experience in the serene beauty of Lombok and the nearby Gili Islands.Kind regards,

Dear Ms. Natalie,Warmest greetings from Kalandara Resort Lombok.Thank you so much for your heartfelt and glowing feedback on your recent stay at Kalandara. We are thrilled to hear that the property left such a lasting impression on you. Your kind words about the views, architecture, and the dedicated staff, especially Nawja (Nanas) and Roni, are truly appreciated.It's delightful to know that despite the travelator being out of service during your stay, Roni's cheerful assistance with the buggy ensured your convenience with a smile. We understand the importance of seamless experiences, and we apologize for any inconvenience caused by the temporary issue.We're also pleased to hear that our pastry chef's creations lived up to expectations, delivering delightful viennoisserie experiences. However, we take note of your feedback on the overall food experience and will certainly review this aspect to enhance the culinary offerings for our guests.It warms our hearts to know that Kalandara lived up to the memories of your first visit to Lombok 30 years ago. Creating lasting memories for our guests is our utmost priority, and we are grateful for the opportunity to be a part of your special experience.We look forward to welcoming you back to Kalandara in the future, and please don't hesitate to reach out if there's anything we can do to make your next stay even more remarkable.Warm regards,Kalandara Resort Lombok

Dear Valuable Guest,Warmest greetings from Kalandara Resort Lombok.Thank you for taking the time to share your wonderful feedback about your recent stay at our resort. We are thrilled to hear that you enjoyed the incredible infinity pool, breathtaking views, and the attentive service from our lovely staff. It's fantastic to know that the spa experience met your expectations, and the sliding doors and inclinator added to the uniqueness of your stay.We apologize for any inconvenience caused by the temporary break in the inclinator during your trip. However, we're glad to hear that our staff's assistance with the buggy ensured your comfort, showcasing their dedication to making your stay enjoyable.Your consideration for fellow guests is appreciated, and we understand that the early morning call to prayer from the mosque was a point of concern. While this is beyond our control, we appreciate your understanding.We value your feedback, and it serves as a valuable tool for us to continuously improve our services. We hope that despite these minor inconveniences, you had a memorable and enjoyable stay with us.We look forward to the opportunity to welcome you back to our resort in the future, and please feel free to reach out if there's anything specific we can do to enhance your next experience with us.Warm regards,Kalandara Resort Lombok

Dear Ms. Anna Luisa,Warmest greetings from Kalandara Resort Lombok,Thank you immensely for sharing your delightful experience at Kalandara Resort! We're absolutely thrilled to hear that your stay was nothing short of wonderful.It brings us great joy to know that you found our property beautifully designed, from the intricately decorated rooms with private pools to the lush greenery that adorns the entire resort. The breathtaking view from our pool overlooking the sea and the nearby volcano is indeed one of our most cherished features, and we're delighted that it left such a lasting impression on you.Our team at Kalandara Resort takes immense pride in providing exceptional service, and we're thrilled to hear that our staff, especially Wulan at the reception, made your stay even more memorable with their friendliness and professionalism. Rest assured, your kind words will be shared with the entire team, including Wulan, as it serves as a testament to their hard work and dedication.We can't express how much it means to us that you're already looking forward to returning. Your satisfaction is our top priority, and we can't wait to welcome you back for another unforgettable stay at Kalandara Resort.Kind regards,