Sheraton Senggigi Beach Resort

4.5 star property
Beachfront resort with 2 restaurants and full-service spa

Choose dates to view prices

The Sheraton Senggigi Beach Resort is a tropical retreat on the beach with multiple dining options serving international dishes. Enjoy the outdoor pool, spa treatments, and free WiFi in public areas. Attentive staff arrange activities like tennis and bike excursions.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is Rp1.020.000
Rp1.234.200 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

Superior Room, 1 King Bed, Non Smoking, Balcony

7.8 out of 10
Good
(11 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Balcony
Separate sitting area
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Balcony
Separate sitting area
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Balcony
Separate sitting area
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Balcony
Separate sitting area
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Balcony
Separate sitting area
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Balcony
Separate sitting area
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Balcony
Separate sitting area
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Balcony
Separate sitting area
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Executive Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Balcony
Separate sitting area
Separate dining area
Soundproofed rooms
Individually furnished
Individually decorated
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Balcony
Separate sitting area
Separate dining area
Soundproofed rooms
Individually furnished
Individually decorated
  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms, Non Smoking

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Balcony or patio
Separate sitting area
Separate dining area
Private pool
Soundproofed rooms
Individually furnished
  • 400 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Jalan Raya Senggigi Km. 8, Senggigi, Lombok, 83355

What's nearby

  • Art Market Senggigi - 3 min walk - 0.3 km
  • Senggigi Beach - 4 min walk - 0.4 km
  • Pura Batu Bolong - 3 min drive - 2.1 km
  • Nipah Beach - 12 min drive - 11.9 km
  • Bangsal Harbor - 27 min drive - 26.6 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 62 min drive

Restaurants

  • Kebun Anggrek Restaurant
  • ‪Square Restaurant & Lounge - ‬9 min walk
  • ‪Yessy Cafe - ‬6 min walk
  • ‪Bawang Putih Restaurant - ‬5 min walk
  • ‪Amalia Cafe Senggigi - ‬4 min walk

About this property

Sheraton Senggigi Beach Resort

Luxury family-friendly resort near Senggigi Beach
Take advantage of a swim-up bar, a beach bar and a poolside bar at Sheraton Senggigi Beach Resort. With a beachfront location, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, Ayurvedic treatments or reflexology at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Additional perks include:
  • An outdoor pool and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and 2 outdoor tennis courts
  • A round-trip airport shuttle (surcharge), a ballroom and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 154 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and bidets
  • 40-inch LED TVs with cable channels
  • Balconies or patios, separate sitting areas and recycling

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 60 for adults and USD 30 to 60 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Bawang Putih Restaurant
  • Kebun Anggrek Restaurant
  • Senja Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Table tennis
  • Tennis lessons
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 6,200 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 to 60 for adults and USD 30 to 60 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Senggigi Beach Resort
Sheraton Senggigi Beach
Sheraton Senggigi Beach Resort
Mataram Sheraton
Sheraton Lombok
Sheraton Mataram
Sheraton Senggigi Beach Hotel Senggigi
Sheraton Senggigi Beach Resort Lombok
Mataram Sheraton
Sheraton Senggigi Beach Resort Lombok
Sheraton Mataram
Sheraton Lombok
Sheraton Senggigi Beach
Sheraton Senggigi Beach Resort Resort
Sheraton Senggigi Beach Resort Senggigi
Sheraton Senggigi Beach Resort Resort Senggigi

Frequently asked questions

Does Sheraton Senggigi Beach Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Sheraton Senggigi Beach Resort?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Sheraton Senggigi Beach Resort on 1 Dec 2025 start from Rp1.020.000, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Senggigi Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Senggigi Beach Resort?

Self-parking is free at this property.

What time is check-in at Sheraton Senggigi Beach Resort?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sheraton Senggigi Beach Resort?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Senggigi Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 30 per vehicle applies.

Where is Sheraton Senggigi Beach Resort located?

Nestled on the beach, this Senggigi resort is within a 5-minute walk of Art Market Senggigi and Senggigi Beach. Pantai Kerandangan II and Pura Batu Bolong are also within 2 miles (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sheraton Senggigi Beach Resort Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Location

9.2

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 373 out of 689 reviews
Rating 8 - Good. 231 out of 689 reviews
Rating 6 - Okay. 57 out of 689 reviews
Rating 4 - Poor. 19 out of 689 reviews
Rating 2 - Terrible. 9 out of 689 reviews

Reviews

10/10 Excellent

Ella

Liked: Amenities
Lovely hotel with all amenities. Great breakfast. Beautiful rooms. Highly recommend A+++
Stayed 3 nights in Oct 2025

8/10 Good

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool
Stayed 3 nights in Apr 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Alajos Istvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Beautiful garden. Delicious food.
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Sheraton Senggigi! It is a beautiful resort, very family oriented and the staff are so wonderful!
Stayed 8 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Staff & service

big hotel but old

Staffs are very kind and professional. We expected too much but the smells of bed and pillow cover was overall not pleasant, and the room was also smelly. Hot shower was under maintenance and not working properly. Bit disappointed.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice service

They keep the room clean. Pool is nice to swim and relax.
Stayed 2 nights in Apr 2021

2/10 Terrible

Teri

Disliked: Cleanliness
They know I told them soooo many problems and did little to make it better. Gave me $25 off of my second night. I had to stay second night because of boat on Monday Would definitely not recommend.
Stayed 1 night in Jun 2024

4/10 Poor

Debra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was filthy with green mold. No gluten free food at all offered at both restaurants, had to get a taxi and go to other local resorts for lunch and dinner to eat. I have stayed in Sheraton Hotels in many countries and this would have to be the worse. Very disappointed in the very poor standard. The beach was filthy with rubbish and plastic from a local drain, dare not put my head under the water. (forget snorkeling) Lots of Customer Service staff who smiled a lot and asked lots of questions, BUT did nothing! Maybe time for a new general manager and clean out some staff .... More like a 2 star hotel. Not happy at all !
Stayed 4 nights in May 2025

6/10 Okay

Leong

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Excellent exterior, Old and Dated interior

Had stayed here before and rated it 5 stars BUT now though the service is good the room condition is poor. Furniture is in bad condition, wardrobe doors hard to open, shower facilities is not up to a 5 star hotel standard. Yes the swimming pool is still good well maintained, food and staff service are good. Will I stay again if ever I go back to Lombok- no. Unless management renovate the rooms.
See condition of wardrobe
Dated bathroom counter
Zoom in to see how aged the shower is. Can’t even see hot or cold sign
Stayed 3 nights in Feb 2024

8/10 Good

Gayl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a really lovely stay for 5 nights. The location was great (close to town, right on the beach), absolutely loved the gardens and pool, the food was beautiful (great breakfast buffet with changing menu), restaurants (typical hotel/resort prices) and staff were super friendly, polite, helpful and attentive. While the rooms were nice with clean sheets, comfy bed and good layout I think the bathrooms let them down. Tired and old and not super clean. This hotel has been around since the 90’s and it shows. Senggigi as a whole needs a refresh. Overall, a great hotel for families and relaxing comfy place to spend some time.
Stayed 7 nights in Dec 2022

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Majority of the staff there are excellent, especially Laura and the recreation supervisor. Unfortunately the rooms arent up to Sheraton standard.It was built in 1991, and the rooms havent been refurbised since then.Everything in the room is old, the curtains, wardrobe doors, furniture is that of a 3 star hotel.Extremely poor. Swimming pool excellent, toilets at pool also excellent, its a shame your room isnt the standard of the pool toilet
Stayed 3 nights in Aug 2023

6/10 Okay

Josie

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointed

It was fine, just fine. Apparently we were upgraded but the room was extremely tired and in much need of a renovation. The location of the room and thin walls meant that we heard everything from our neighbour and anyone going the reception. Also my son’s roll out bed was awful- we paid extra for this and it was so hard and horrible. the beach and the sea were dirty. The pool guys were too busy trying to sell trips to help us find the hard to find sun beds too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 days with my Girlfriend, and we had a great time. The room was great, the bed was comfy, plenty of space! Easy to find bike rental near by and the food from the stalls nearby was amazing. The breakfast was great too, huge selection of foods catering for any dietary requirement. But the true hero's are the staff, they are all so friendly and attentive, helpful and genuinely nice. I had actually made a mistake on the dates i booked, booking 1 month later than intended by accident amd the staff where patient and helped us fix the error promptly. Id like to special mention for Ayu Darman (sorry for the spelling), she was one of the morning hosts at breakfast (i think maybe a manager) but she was really lovely and nice to talk, though admittedly it was mostly my gf speaking in bahasa with her rather than me in English, but still she was very helpful and kind. Thank you.
Stayed 10 nights in Nov 2022

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities
It’s not worth it for that amount of money.
Stayed 1 night in Oct 2025

10/10 Excellent

An-Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved EVERYTHING about this resort!! We went for our honeymoon! We checked in late (around 8pm), but the staff were still so energized, enthusiastic, and welcoming. Indonesia is super hot and humid, and they gave us this tamarind drink that was very refreshing. They upgraded our room, gave us 2 free drinks and appetizers, and had dessert waiting for us in our room. The room was beautifully decorated and super clean. We drink a lot of water, and they ALWAYS replenished the water bottles in our room. Every single staff member was so sweet and so kind. Especially the concierge Perdi, who was INCREDIBLY helpful throughout our stay. He helped us with our luggages to the 4th floor (no elevator), gave us contacts for drivers, snorkeling tour guides, and much more. The beach was nice, the pool was even better! Very family-friendly but also had a swim-up bar. Bartenders and servers were super attentive and friendly. The breakfast buffet, lunch and dinner menus was amazing. I loved trying all the Indonesian cuisine, and my husband loved that they also had western options. Lastly, the property was very well maintained. The coconut trees, all the beautiful flowers, geckos, baby sea turtles, and butterflies all felt very authentically Indonesian. We had the BEST time and cant wait to come back!
Stayed 3 nights in Sep 2025

6/10 Okay

Sabrina

Liked: Staff & service, property conditions & facilities
Das Personal war sehr freundlich und zuvorkommend. Das Morgenbuffet war auch super. Die Sauberkeit vom Strand war nicht sehr gut. Sehr viel Dreck. Sie kümmern sich um strassenkatzen und haben eine auffanstation. Das finde ich mega schön
Stayed 10 nights in Sep 2025

10/10 Excellent

Masato

Liked: Cleanliness, amenities
朝食バイキングは、毎日工夫されていて楽しいです。
Stayed 4 nights in Sep 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Super proffesioneller und freundlicher Service.
Stayed 2 nights in Sep 2025

8/10 Good

lamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjourné 6 nuits dans une villa avec piscine privée et en front de mer. La villa est vraiment incroyable pour le prix que nous avons payé. Le personne est vraiment aux petits soins notamment Riski la personne en charge du nettoyage de la piscine et la manage de l’hôtel qui est venu personnellement au moment du Check out pour s’assurer que notre séjour s’est bien passé. Sinon il faut trouver des points d’amélioration je dirais, la nourriture des restaurants à la carte pourraient être améliorée, la salle de sport n’est vraiment pas trop et les déchets dans la mer et au sur la plage. Le personnel a beau nettoyer tous les matins, malheureusement ce n’est pas suffisant. La plage reste toute fois très agréable. En conclusion un excellent séjour nous avons passé.
Stayed 6 nights in Aug 2025

10/10 Excellent

Michela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay overall. Some services like the spa and the restaurants could have offered a better experience considering the property is a 5 star, but the staff made up for everything. Amazing people. Also the beach was great and dining with your feet in the sand is priceless. Thank you for everything
Stayed 5 nights in Aug 2025

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slide was fun and pool was nice. A lot of activities for kids. Turtle feeding was one highlight. Food was excellent and the staff fulfilled all wishes, even the hat once. Great and friendly staff taking care of you.
Stayed 3 nights in Aug 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton was a lovely hotel. The pool, beach & staff were great. The 2 restaurants were ok the service wasn’t consistent we only dinned there twice the 1st time was great the 2nd not so good.
Stayed 7 nights in Aug 2025

8/10 Good

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
夜中の12時を過ぎても、近くの店の騒音がかなり大きく鳴り響き眠れなかった。 チェックインの時にデポジットを要求されなかったが、夕食時、レストランで「あなたはデポジットがないため部屋付けに出来ません」と言われ、部屋まで財布を取りに戻らなければいけなかった。 部屋付けに出来ないなら必ずデポジットを要求するか、デポジットなしでも部屋付けにしてチェックアウト時の支払いが出来るようにすべき。
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

部屋のコンディションはよくありません

まず 到着してから いまは暖かいお湯が出ませんといわれ、部屋のシャワーが流れにくいので水がたまり、、、最悪でした。 プ-ルだけは普通に良かったです。部屋からにある布ばりの椅子にも よごれがあり、座る気がしませんでした。
Stayed 1 night in Jul 2025