"I love the simplicity of this model. Relaxed feeling, but quality comfy and nothing is a problem. Staff are wonderful. All of them. I left smiling thinking yep, Ive worked hard. Happy to spend my coin on a wonderful stay. I didn't like the digital check-in, I go on holiday to escape digital. I dont want to enter all my details, I want to have customer service, made to feel welcome. The time it takes to correct mistakes for people. You may have done it yourself at reception and not annoyed others in the Q. It should be optional . Go to the self checking machines if you choose or, offer complimentary drink whilst we all wait for those ahead to navigate .. find their specs. Search for passports etc. We dont need it after a 4 hour flight and delays. Thats my only gripe. Everything else perfect. Brunch fabulous and room had everything we needed. I have chosen to use tent from here on in because I am confident it will be a pleasant stay. Book up you wont be disappointed. The location is great. Bus stop to go to so many places cheaply is just outside."
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