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Hotel Casa Palmela

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Serene escape in vineyard paradise

Surrounded by tranquil vineyards and nature trails, this picturesque property offers a serene escape. Delight in impeccable service, delicious cuisine, and two inviting pools for a truly relaxing stay.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is Rp5.599.274
Rp6.017.450 total
includes taxes & fees
25 May - 26 May

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Interior
Pousada Castelo de Palmela - Historic Hotel
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
9.2 out of 10, Wonderful, 327 reviews
The price is Rp2.326.971
Rp2.466.590 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in fee: EUR 75
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night.
Cots (infant beds) are available for EUR 15.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee: EUR 75
  • Late check-out fee: EUR 75 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 4097

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Casa Palmela have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel Casa Palmela?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Palmela on 25 May 2026 start from Rp5.599.274, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Palmela pet-friendly?

Yes, Hotel Casa Palmela allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Casa Palmela?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Casa Palmela?

Check-in start time: 4 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Casa Palmela?

Checkout is at noon. Late checkout is available for EUR 75 (subject to availability).

Where is Hotel Casa Palmela located?

Situated in a regional park, this luxury hotel is within 3 miles (5 km) of Parque da Comenda, Arrabida Natural Park and Casa da BaĆ­a. Pelourinho de Setubal and Albarquel Beach are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 53 out of 74 reviews
Rating 8 - Good. 13 out of 74 reviews
Rating 6 - Okay. 4 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Casa Palmela and couldn't have been happier with the staff and our treatment while we were guests. Staff was friendly and could not have been more accommodating! We are eager to return in June for my daughter's wedding!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Absolutely beautiful property and very warm and welcoming team. The food at the restaurant was great. We had a lovely stay!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic staff, wonderful setting!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with beautiful grounds and friendly staff.
Stayed 8 nights in May 2024
Verified

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in scenic backdrop. Staff could not be friendlier or more accomodating. Easy check in and out.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is very beautiful, the staff is friendly and helpful, nice rooms, and delicious food. It needs some amenities on the property, such as a gym, a sauna and a spa.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Ed

Liked: Amenities
Very nice setting, menu was limited, service was par very clean, 2 pools adult pool had very limited seating.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful, easy to find and so charming. The staff couldnā€™t have been more professional. I wish we could have stayed longer. A fantastic hotel!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned a one-night stay on our way from Sintra to The Algarve to experience the Arrabida Natural Park and its beautiful beaches. The property and surrounding area was beautiful. We so enjoyed walking through the vineyards and nature trails. Staff was attentive and helpful. Food and wine was delicious, including a great breakfast buffet. Would definitely recommend!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel / villa with VIP Access searching through Expediaā€™s website. It is a hidden gem for those looking for a serene and beautiful environment (with views of vineyards and expansive landscapes). There are bed & breakfast type rooms in the main house, or multi-bedroom villas near the main house. We had a spacious 3 bedroom ā€œhouseā€ (Moscatel) with its own courtyard, and a spacious living & dining area on the first floor, and a full European-size refrigerator and kitchen. The hotel is easy to find with Google Map even though it is located within the Parque Natural da Arrabida; it is easy access to Setubal town (a 10 minute drive), grocery stores, beaches, and beautiful scenery. You experience the true Portugal being in a place like this. I realized upon arrival this hotel is part of the Small Luxury Hotel collection and it is truly reflected in the ambience and services. The staff were all wonderful, being very attentive to all our needs. Jose & Joao welcomed us upon arrival, and helped us settled immediately around noon (even though official check-in was not until much later). The Zimbral restaurant onsite has a nice diverse menu selection for dinner, and prices are reasonable for its quality and ambience. There is a walking /biking path on the property; the hotel has only 2 bikes for rent (so reservation is encouraged). You can email the hotel through Expedia messaging; the staff is very responsive and helpful. I highly recommend a stay here.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Bhupinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and stunning and will always come back again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bhupinder

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Great location and attentive staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, very relaxing
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and food is fantastic !!
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccabe service, amazing property, food-wish stayed longer
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

jeffrey Q.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old-style estate converted to hotel--beautiful grounds and surroundings nestled within a winery, with excellent service and dining.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Thibault

Liked: Cleanliness, staff & service, room comfort

Very nice and helpful staff

We were first given a room which was nice but with a lot of humidity which wasn't ideal with a baby. The staff was very nice and helpful and managed to move us to another room the second day. Otherwise the hotel and surroundings are really beautiful.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Bernadette

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

A bit of a toursit trap

Lovely property - staff expects tips and give major attitude every time you don't tip - it appeared that there was no management onsite - poor service - asked for towels twice - they never came - told in the dining room that bottled wine was unavailable - had to buy by the glass - loved the hotel but staff, other than friendly cleaning lady, were suspect.
Stayed 2 nights in Jul 2017
Verified

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not 5* 3* at best. rock hard beds

Terrible check in, room was dirty and tired, mildew and mould everywhere in grout, fridge was so noisy it sounded like a jack hammer. We stayed in a Villa at Ā£595 a night. The beds were so hard it was softer sleeping on a towel. No towels. No phone in the room, we had to ask at reception 2x to get a phone. they told us to order room service at reception, this was a 300m walk across the property. a dog was sleeping in the "courtyard" outside our room there was a dirty dog bed near the front door. the dog would loudly bark at us when coming to room. The view from the room was of the service area washing machine facilities. Definitely not 5* possibly 3* at best. Please bear in mind that this was the most expensive and biggest room in the property. not a great experience. Luckily hotels.com was able to negotiate us an early checkout refund. Not what its marketed as. Stay here if you like rock hard beds and views of laundry facilities next to a busy road. Staff don't care, the trainee's were very nice and kind though, i think they understood that its mutton dressed up as lamb. Very budget, there are way better options available closer to Lisbon and you can visit this area on a day trip.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Daniella

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

NĆ£o recomendo ficar nesse hotel se vocĆŖ tem bebĆŖ

Se vocĆŖ tem um bebĆŖ, nĆ£o vĆ” para esse hotel. Na primeira noite, minha bebĆŖ nĆ£o dormiu nada e se mexia muito, sendo que ela dorme muito bem desde que nasceu. Quando fomos ver o berƧo, ele estava apenas com um cobertor, em cima dos ferros, sem colchĆ£o! Quando avisei a recepcionista Rita, ela veio com uma toalha de banho pra colocar no berƧo e achei um absurdo. Ai ela falou que o hotel estava cheio de crianƧas e havia acabado os colchƵes da propriedade. Falei que na reserva jĆ” havia solicitado o berƧo e que se nĆ£o havia, nĆ£o deveriam ter aceitado a nossa reserva. Ela disse que nĆ£o tinha o que fazer. Depois de muita discussĆ£o, veio um funcionĆ”rio e trouxe um colchĆ£o. Os funcionĆ”rios, sĆ£o mal treinados, brigam entre si na frente dos hĆ³spedes. Os poucos animais do local, sĆ£o mal cuidados, inclusive o mau cuidado jĆ” se vĆŖ na entrada, que tem uma fonte que nĆ£o funciona e que estĆ” suja e com lodo, mal cuidada. Janela nĆ£o fecha, entrando luminosidade no quarto. Ar condicionado forte com vento em cima da cama, nĆ£o sendo confortĆ”vel. Na primeira noite, nĆ£o tinha cobertor, passamos frio. Na segunda noite, deram um cobertor com mau cheiro. ƚnico ponto bom: local muito bonito com alguns poucos funcionĆ”rios simpĆ”ticos, como o exemplar garƧom Sr JoĆ£o, cafĆ© da manhĆ£ bom.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Ernesto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Perfect location and exceptional setting. Nevertheless, the staff was poorly trained, terribly disorganized, and showed no initiative to help guests
Stayed 11 nights in Jul 2025
Verified

4/10 Poor

Arve

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nydelig sted men personalet trenger ett servicekurs.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

RĆ©my

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HƓtel magnifique service impeccable un havre de paix petit dƩjeuner exceptionnel. Je recommande fortement.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Iris

Liked: Staff & service, amenities
Das Essen und der Service waren hervorragend! Das Zimmer leider etwas feucht und die Terrasse schmutzig! FĆ¼r 1 Nacht OK.
Stayed 1 night in Jun 2024