Ryokan in Sevier County

"Great Hotel for Families! This is an older hotel but they keep it up very well and it is very clean. Staff is accommodating but you won't get super bubbly customer service, which is fine, this did not affect me at all, but some people expect staff to be super friendly and chipper, just an FYI. The rooms were average (older decor), but spacious enough for a 4 person family, bathroom was very large which is a big plus. The outdoor pool/slide and lazy river were great, our kids had a blast. Indoor pool is a great option to have but we did not use it much. Location is great. I would definitely stay here again."

"Very nice staff very nice and clean condo"

"The hotel is clean, very nice and very convenient. Breakfast has some issues. Buffet breakfast at a restaurant in same parking lot as hotel. With conditions 1) only 2 adults (even if you booked room for 4 with kids) 2) you pay for drinks and tip 3) only between 8 and 930 (which will not works if you have a early morning plan like going to cades cove or dollywood)"

"We had a fantastic vacation here! I loved the craftsman theme of the hotel, the kids loved the pool and the waterslide. The free shuttle around town picks you up right outside the hotel. it was great!"

"It was a little outdated. But it was still a great place. Lots of amenities. The staff was amazing. My only complaint is that there is only one microwave and it’s in the lobby. The rooms didn’t have a microwave. And the hotel had an odd smell. But everything else was perfect "

"It was close to everything "

"Very clean room, very clean pool and the elevator made it east to get upstairs, staff was friendly, will stay again!!"

"Property was amazing and staff was very friendly "

"Very nice hotel for the price! We would stay again. The only thing I was unpleasantly surprised about--no fan in the bathroom. But we were comfortable in the room and we took advantage of the pools."