4/10 Buruk
Karen
Bepergian bersama teman
24 Jun 2025
Very disappointing stay - booked superior room with terrace, pics show what this was, beside a service lift (despite requesting away from lift and the fact it was our silver wedding anniversary) Have followed up with hotel directly, but hotel refuse to acknowledge email or reply in over three weeks. Held off on this review to give the hotel a chance to make good our experience, alas nothing from hotel. Breakfast was ok, room was clean inside, two large steps down from the bed though, bit precarious. Reception staff were very friendly, bar staff at the rooftop bar were non attentive, service was awful there. Good location, felt very let down by this hotel. We did enjoy Seville, but would definitely not return to this hotel.



Karen
Menginap 3 malam pada bulan Mei 2025