Shasta Cascade hotel guide. Best Western hotel in Shasta Cascade, California

"Our room was comfortable and the breakfast was good. However, the sound-proofing between floors is poor, so my husband was woken up frequently by the person in the room above us walking around. Also, there was quite a bit of space around the door to the room, causing a lot of light to come through all around the door."

"The. Smell of dog urine in the first room they gave us was so bad we could not stay in it for more than minutes tried to open the sliding door for air and the. Handle was broken. The staff at the front was gone when we tried to change left for a while came back and they changed our room with apologies. New room smelled better but the beds were so worn you could see the sag without lay down. Unfortunately due to time constraints we were unable to change hotels. Maid service never came. Trash from other guests was left in the vending ares for days. We had to ask for wash cloths at the front desk that she had to find. The elevator was our of serve. The ice machines on the first and second floor were also out of serve"

"Parking was not adequate. Everything else was good."

"Good stay, updated rooms. Parking was more difficult with the restaurant at the hotel. Good breakfast included with stay."

"Renovated rooms were nice"

"Staff could be friendlier but otherwise great place to stay"

"I knew it was a dive going in ... was just looking for a cheap room for one night .. the place was clean but it just needs to be updated ...the bed was hard and lumpy maybe the worst I have ever slept on ...will probably spend the extra money for a nicer place next time I visit Chico "

"Restaurant was so convenient, delicious and we received great service. Looking forward to our next stay!"

"The room was clean and ready. The bed was comfortable, but we were happy we brought our own pillows. This motel is at the north end of town, and there were really no dinner options without driving back into town, in the dark and the rain. As we were going north, it was nice in the morning to grab breakfast (provided) and hit the freeway without having to go back through town."