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"Room was clean but dated. However I was bitten by bedbugs on the first night. Management had the room checked over and reckon that bed bugs were not detected. Checking a room in a couple of hours for bugs that had already had a good feed would not reveal anything. As a health care professional I was far from impressed. The bites were confirmed by my GP when I returned home. Erin in reception was amazing and supportive. Duty manager took some persuading to move me to a different room. Hallways had worn, threadbare carpets that posed a safety risk for trips and falls. Breakfast was acceptable. Dining room staff were lovely. "

"Great coffee. Good to have some fresh veg for breakfast."

"The rooms are basic but functional, Sound-proofing is poor, however, with "nocturnal activities" and simple conversations quite easily heard. Breakfasts were good and there was plenty of it. The hotel is well situated for the Historic Dockyard and Gunwharf Quays shopping."

"The hotel is generally okay with a nice pool and gym area. The rooms really need some love and care. We had to move to another room as the radiator thermostate (tap) was broken off at full on so we were far too hot. The new room was a much better temperature, but the loo roll holder had gone so you end up holding the toilet paper like being on a camping trip. We had a nice meal and drink in the bar area and a reasonable breakfast in the morning. The staff are all pleasant. The room swap was handled well."

"Great location "

"Perfect "

"Would have been good to have more of a fruit selection "

"Our room was clean and well prepared. The full english breakfast was excellent with plenty of choice, and the bar was well attended in a very pleasant ambience. All the staff were very pleasant helpful and professional, you couldn't ask for better."

"Great"