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"I held off posting this review as I sent the hotel a email first but it’s been nearly a week without a response for them to address my stay directly Very disappointed in my stay. Was given keys to an occupied room and shocked both myself and whoever was in the bed on entry. Given no explanation of what happened and no goodwill gesture for this distressing experience Furthermore the room was way too hot, despite leaving windows open all day, the pillows were dreadful all lumpy and breakfast selection limited, poor quality and cold This is the first time I’ve felt the need to post a review of any hotel but a four star hotel that cost me a lot of money I would have expected much better service. The main thing driven me to post this is the occupied room on arrival and the lack of any compensation provided for this experience. "

"Nice clean room. Comfy bed but a lot of road noise in the early hours from delivery vans etc. Shower head wouldn’t stay in its slot either as it was broke. Breakfast was good but lacks space to put your plate whilst trying to take lids off food dishes to serve your various selections. Otherwise a nice comfortable place to stay."

"Good free breakfast included, room and bed was comfortable "

"Lovely clean hotel, friendly staff, located in the centre close to everything you need! Great weekend away would recommend! "

"A wonderful old steel baron's residence. There were halls of residence next door but I slept fine. A wonderful freshly cooked breakfast with quality ingredients."

"The only problem was the car park is too small, wasn't aware when I booked that we would have to pay nearly £9:00 per night. The hotel itself was very good, clean, well kept with helpful staff. The breakfeast was simply and plentyful."

"Dirty room rude staff and unexpected parking cost "

"Good location and parking. Modern and clean"

"Fast check in. Good selection of hot and cold breakfast. Staff very friendly."