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Reviews of Harley Hotel

3 out of 5
Harley Hotel
334 GLOSSOP ROAD, Sheffield, England

Reviews

5.6
Rating 10 - Excellent. 3 out of 32 reviews" "
Rating 8 - Good. 8 out of 32 reviews" "
Rating 6 - Okay. 9 out of 32 reviews" "
Rating 4 - Poor. 4 out of 32 reviews" "
Rating 2 - Terrible. 8 out of 32 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Business traveller
Had to leave after 2 nights out of the 4 booked Loud music playing till early hours in morning would definitely not recomend this hotel
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This is my worst booking by far. Loud music all night till 4.00pm. Receiption was shut, No aminties at all I am very disappointed
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and within striking distance of centre. Furnishings not really up to date but clean and tidy.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Easy to find, did exactly what was described in the blurb. Maybe wasn't my type of music.
Stayed 2 nights in Mar 2019

8/10 Good

gordon

Liked: Cleanliness, staff & service, room comfort
sheffield harley
only two nights,clean room,clean bed,shower good, tv ok, staff all nice, its a rock pub,if you dont like late night noise and loads of students then its not for you, i am 61 and stayed here 7 times
Stayed 2 nights in Mar 2019

2/10 Terrible

Sam

Rubbish.
Rubbish.
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The location of the hotel is very convenient for anyone visiting the University of Sheffield (which is why I booked it), but the condition of rooms is pretty poor and on Thursdays to Sundays it is impossible to sleep because of the night club. I was reassured by the staff that my room will be ok, because it is was on the second floor (so at least one floor separates me and the night club on the ground floor). But the boomers from the night club reverberate through the entire building, so no matter where you are in the building, don't expect any sleep from 11pm to 4am on Thursday to Saturday nights. The "special instructions" of the hotel do say that, but I booked in a hurry and did not notice it first. I think they should not call themselves a hotel, but a night club hotel, so it is clear right from the start. I had to stay in another place for one of these weekend nights just to get some sleep and when I got back to my room next day I found that one panel from the ceiling fell off! It was right above my bed. I wonder if it was from all the vibration in the walls. The burgers in their restaurant were ok, but the wait was at least 1 hour and the staff were up themselves and unpleasant.
Stayed 5 nights in Jul 2018

6/10 Okay

Ian

Liked: Staff & service, room comfort
OK hotel for a good price
OK hotel for the price and plenty of restaurants and pubs only a short stroll away. OK for one night.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Easy access. Close to many restaurants. Visitors have to consider the noise and vibration from the bar. They played music (I guess they played the instruments) from 10 PM to 6 am. In my case, I could bear noise. But vibration from ground floor was quite painful.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Xxxxxxx
Terrible experience. Would never stay there again.
Stayed 1 night in Jul 2018

4/10 Poor

Robbie, Bristol, UK

Disliked: Staff & service, property conditions & facilities
Poor Hotel in ideal location
The only member of staff seen was a lady at reception who issued our room key to room two, no one else during whole stay. Noise levels fine until rubbish and bin collection at about 6.30am. There was no breakfast being served either day, just a note pinned to the bar door ‘Sorry no breakfast being served”, or words to that effect. Having paid for B and B an apology for no breakfast would have helped.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Love shabby without the chic? Harley willerfick...
Cheap, cheerful, bar with good ale, well located for my biz trip. But not for those who can't appreciate the charm of shabbiness..
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Lively budget accommodation
Cheap and cheerful, but noise sensitive people should be aware that the nightclub goes full throttle until 4am. Earplugs helped, but the bass reverberated even through upstairs rooms. Staff were friendly and helpful. The evening and breakfast menus featured hipster twists on mid-level gastropub grub.
Stayed 1 night in Jun 2018

6/10 Okay

Monica, Norwich

Good value hotel
Stayed on a Sunday night. Check in was smooth and the room was basic but clean, and the bed was comfortable. I would stay there again.
Stayed 1 night in Jul 2018

2/10 Terrible

Mohamed Asif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Very loud noise in the night club
This is the worst hotel ever I stayed in my life. The hotel has night club at the ground floor. It was Friday night and after 12 midnight the music and dance started with very very loud noise which made me woke up mid my sleep. The speakers deck sound was so high that even the second floor was sort of vibrating. It continued till 4 AM in the morning. Big crowd of boys and girls was making loud noise out side the club. It was horrible night. Never ever stay in such a horrible hotel
Stayed 1 night in Jun 2018

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in room 6 and it was a lovely room with great views of the city. Staff were very welcoming and polite. We will definitely be returning
Stayed 1 night in Jun 2018

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bar serving food downstairs. Really liked the 1pm sat/sun check out time as gives you more time in the exeptionally comfy bed!
Stayed 1 night in May 2018
Response from Charlie on 4 Jun 2018
Thank you for the review. We know everybody likes a few more hours of sleep at the weekend! We look forward to seeing you again soon. Kind Regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost
Response from Charlie on 10 May 2018
Thank you for the feedback. Please provide more details of your stay so we can investigate this further.

8/10 Good

Michael

Liked: Staff & service
Good location
Good location and happy to say that the place was not as noisy as the reviews suggested as there was no late night music playing
Response from Charlie on 4 May 2018
Thank you for the review. We appreciate your kind feedback and look forward to welcoming you back soon. Kind Regards The Harley Team

6/10 Okay

John

Liked: Cleanliness, staff & service
Clean and friendly staff problem was noisy disco.
Response from Charlie on 24 Apr 2018
Thank you for the review. We appreciate your kind feedback. We are looking to solve the issue regarding the noise and apologise for the disruption caused during your stay. Kind Regards The Harley

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Fawlty Towers with a night club!!!
The staff are great! That’s where the positives end sadly. The bar turns in to a night club at weekends, and you get to pay full price for the privilege of staying in a room you can’t get to sleep in until at least 0400 (if you’re lucky) but you do get free entry to the night club, although actuall entry is not not required!!!! The room itself was adequate but in dire need of a makeover and some diy as the bathroom was falling apart (every the the food closed the shower curtain fell down) no sound proofing to the window (although I’m guessing there once was) all in all perfect for those who like clubs, not so if you’re there to sleep! Would I stay there again???? NEVER
Response from Charlie on 17 Apr 2018
We are sorry to hear that you didn't enjoy your stay with us. We are currently making improvements to the hotel and this is the problem we are looking to tackle first. Please accept our apologies. Kind Regards The Harley

6/10 Okay

Ian, Scunthorpe

Liked: Cleanliness, staff & service
Help- I am in Hell!
The check in was smooth with friendly staff. The room was basic but adequate and clean. I was told there eas a bar until 4am, which I thought would be a quiet bar for residents- wrong!!! I returned to my hotel room about midnight after my evening out. When I entered my room the bass level from the music downstairs was shaking and vibrating the floor! There was no way anyone could sleep through that, so I went downstairs to the bar to find a full-on disco in full swing, DJ playing (rubbish) records with the bass up to max and about 50 revellers (some looking underage to be drinking) dancing the night away. I had a pint, looking on with disbelief that this place could actually call itself a hotel, when it clearly has not got the remotest respect for its residents. I understand that this hotel is near the town centre and tje younger generation wamt to party all night. I am no old fogey and have nothing against anyone enjoying themselves, but not if it's at the expense of other people's comfort and sanity! I went back to my hotel room after my pint and got into bed but the bass sound was so loud and thumping, my head was vibrating on my pillow. In the end, I stuffed some toilet paper into my ears as makeshift ear plugs to deaden the sound a little. 4am, the music thankfully stopped, giving was to the sound of the party-goers slowly leaving the area. Possibly- no, it was, the worst nigjts' sleep I have ever had-if you could call it a sleep! Avoid at all costs if you want to sleep!
Stayed 1 night in Apr 2018
Response from Charlie on 17 Apr 2018
We are sorry that you were unhappy during your stay with us, please accept our apologises. We are working on fixing the issues you have mentioned but it is a slow process. Thank you for the feedback. Kind Regards The Harley

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean and tidy . The staff are friendly and very helpful and the free breakfast and fresh coffee is delicious. The club downstairs plays music until late but it doesn't disturb
Stayed 1 night in Mar 2018
Response from Charlie on 17 Apr 2018
Thank you for such a great review - we appreciate your positive feedback. We are glad you enjoyed your stay with us and look forward to seeing you again soon. Kind Regards The Harley

6/10 Okay

Andy

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy, good location
Noisy but was told after I paid, not to bad most nights tho. Room not well cleaned and only got made up after first night even tho I put the please service the room sign on the door!
Stayed 4 nights in Feb 2018
Response from Charlie on 17 Apr 2018
Thank you for leaving us a review. We do try our best to pre-warn guests of the noise that can be heard from the bar downstairs. We appreciate your feedback. Kind Regards The Harley

8/10 Good

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Additional info
Good stay, great food!
Response from Charlie on 17 Apr 2018
Thank you for such a good review! We hope to see you again soon. Kind Regards The Harley

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Charlie on 17 Apr 2018
Thank you for the amazing review. Kind Regards The Harley

4/10 Poor

Rob

Disliked: Property conditions & facilities
Nightclub
A nightclub with rooms above. The nightclub closes at 4am, so if you think you'd like to sleep, think again. Even worse, the bass speakers are knackered, so you can't even enjoy the music. Would be Ok, if you'd pulled in the club and needed a bed desperately.
Stayed 1 night in Feb 2018
Response from Charlie on 17 Apr 2018
We apologise that you were unhappy during your stay. We are working on improvements to the hotel as we know this is becoming a major issue. Kind Regards The Harley

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately this hotel is not suitable for family use. It is very old and smells alcohol. Room soft, beds are not comfortable. not clean.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
今日はうるさくなかったです
口コミで夜うるさいとのことだったので少々覚悟していました。が、月曜日の夜だったためかまったく音は気にならず、よく眠れました。
Stayed 1 night in Jun 2018

8/10 Good

Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Charlie on 17 Apr 2018
Thank you for this great review. Kind Regards The Harley