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Reviews of Quality Inn Shelburne - Burlington

2.5 out of 5
Quality Inn Shelburne - Burlington
2572 Shelburne Road, Shelburne, VT

Reviews

7.0

Good

Rating 10 - Excellent. 246 out of 1013 reviews" "
Rating 8 - Good. 301 out of 1013 reviews" "
Rating 6 - Okay. 209 out of 1013 reviews" "
Rating 4 - Poor. 136 out of 1013 reviews" "
Rating 2 - Terrible. 121 out of 1013 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice employees and peaceful. Pool area was nice for relaxing!
Stayed 1 night in May 2024

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken bathroom door.
Stayed 1 night in May 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
I know there are staffing shortages everywhere, but housekeeping only did exactly what you asked for. The front desk young man around 8-9pm was excellent!
Stayed 4 nights in May 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Davene was awesome. My husband and i pulled in ar 11.30am on Thursday and she aloud us to checkin, as we where on a motorcycle. They also gave us really good ideas for lunch and or dinner. She also gave my husband an old rag to wipe off the motorcycle on Friday before we checked out. Thank you do much AWESOME!!
Stayed 1 night in May 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice. The room was quiet with windows that opened to a balcony to get some fresh air. The pool and hot tub were nice.
Stayed 1 night in May 2024

8/10 Good

virginia, Watervliet

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Breakfast was good with plenty of options and time. Sauna showers were not working. Gym was dates but in good condition and clean. Didnt use the pool this time but would go back . Room was big but not enough towels. WouLd prefer a seating option in the room or outside of room. Shower water was great. Lighting and signage was good. No water/ice option. Fridge in room was very loud. Wifi was good but you have to log in over and over.
Stayed 2 nights in May 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, friendly staff
Stayed 1 night in May 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to surrounding areas
Stayed 3 nights in May 2024

10/10 Excellent

Sherie, Saranac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 1 night in Feb 2024

10/10 Excellent

Marie-Andrée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024

4/10 Poor

Angie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was comfortable, room was clean. No elevators, smelly carpet throughout the hallways and going up the stairs. No orange juice at breakfast
Stayed 1 night in May 2024

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean comfortable and quiet
Stayed 1 night in May 2024

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The employee at the check in was very nice and accommodating to us as we got there very late due to getting a flat tire.
Stayed 1 night in May 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 1 night in May 2024

6/10 Okay

Christopher

Stayed 1 night in Jan 2024

6/10 Okay

Christopher

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Work in progress, somewhat under construction.
Stayed 1 night in May 2024

10/10 Excellent

Oludotun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the serenity and quietness
Stayed 1 night in Mar 2024

4/10 Poor

Amanda M

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were great, and friendly. The urine smell in the room was awful!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Nikol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Young man at desk was kind and professional quickly checked us into our room, convenient location close to airport, only hotel with a reasonable rate in town, the carpets were kind of gross.
Stayed 1 night in Apr 2024

6/10 Okay

Katie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Enjoyed being able to check in early, check in did take a long time, had to run my card a few times and didnt explain what was going on. Once questioned staff stated the computer program wasnt allowing him to complete the task. Was so told pool was open 6p-10p, inside the pool states different. We did not eat the free breakfast, the kids decided to sleep in. The pool was nice and big and the hot tub was perfectly hot. Shower was a bit rough but there are signs saying they are renovating.
Stayed 1 night in Apr 2024

8/10 Good

JENNIFER D

Liked: Staff & service, property conditions & facilities
It was very convenient for our stay When we got there at 4. PM for Check-in staff he was very nice and welcoming and very helpful. I would go there again.
Stayed 2 nights in Apr 2024

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the money. The room was recently updated and the bed was comfortable. The pool and hot tub was great The staff was very friendly and helpful as well
Stayed 2 nights in Apr 2024

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Tricia

Stayed 1 night in Apr 2024

10/10 Excellent

Tania

Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Stayed 1 night in Apr 2024

6/10 Okay

Lisbeth

Travelled with group
Liked: Amenities
Beautiful pool area. Front desk lost someones reservation so it took 20 min to check in
Stayed 1 night in Apr 2024

4/10 Poor

Kara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was so hot first night heater was on high. Rooms need an update limited working outlets smoke dectector was hanging from ceiling. Staff members were very friendly.
Stayed 2 nights in Apr 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service
Staff very friendly and helpful
Stayed 2 nights in Mar 2024

6/10 Okay

Ingrid

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When walking to my room I almost stepped in a big pile of dog poop. The next morning it was still there and looked like someone had stepped in it. I took a picture and mentioned it to the clerk. She said “yes, I saw that”. !!! So I guess she just decided to leave it there for someone else to step in☹️
Stayed 1 night in Mar 2024

10/10 Excellent

J. Ward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a high-end motel, but the staff was great and the room was very comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A quiet hotel in February with a nice pool and hottub to enjoy with my family of 5. Breakfast was nice too.
Stayed 2 nights in Mar 2024

8/10 Good

Meghan

Travelled with partner
Liked: Amenities, property conditions & facilities
It’s good
Stayed 1 night in Mar 2024

4/10 Poor

Caleb

Stayed 4 nights in Feb 2024

4/10 Poor

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
Sidewalks cracked, crumbling, same with parking lots. Difficult to find a parking spot that is near room since stairwells don’t connect to every floor. Staff was pleasant, Room was disappointing, patched up leaks in ceiling were discolored and probably still leaking. Large spider in room was not welcome. Worst part was the noise from family above. Children banging for hours. Complained at 11:15 to front desk and problem resolved for about half hour then resumed. Will never stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Fun time
Was great place for my wife and I. Enjoyed the hot tub and sauna. Breakfast was great.
Stayed 1 night in Feb 2024

10/10 Excellent

cynthia, dollard des ormeaux

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel while i went shopping for the weekend and big breakfast buffet
Stayed 1 night in Feb 2024

4/10 Poor

ANDREW

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was in disrepair and the staff was unfriendly. Terrible experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Raymond

Stayed 3 nights in Feb 2024

8/10 Good

Marie

Stayed 2 nights in Feb 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really great staff, nice rooms and bathrooms, comfortable and clean!!
Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating when we wanted to change rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Antonio V

Liked: Amenities
Friendly service and convenient location for my ski trip. Thank u! 🤗🤗🤗
Stayed 1 night in Feb 2024

8/10 Good

Caitlin

Stayed 1 night in Feb 2024

8/10 Good

Louis

Stayed 1 night in Jan 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
The room was very clean and comfortable. The pool was clean and very quiet. The breakfast area was large and adequate for several people. The food on offer was average. The room was not very quiet as truck traffic on Shelburne was ongoing throughout the night/morning. Also, my family name is misspelled on this review.
Stayed 1 night in Jan 2024

6/10 Okay

Jeffrey

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024