Search Hotels Near Shophouse Grand World, Phu Quoc

"Yes"

"Good food variety. Kids friendly. Great location , close to theme park and zoo and other activities. "

"Zero service, bad food, tired rooms. Looks like hotel is catering to mass tourism package tours from Russia and China and makes no effort to provide any service or train personnel. English is almost non existent, except front desk. Staff untrained, unmotivated and try avoid contacts with guests. Ordering wine at dinner requires significant effort. Several calls to pick up laundry, and a few more to get it back. Limited alacarte menu. The buffet dinner was pretty bad both times we went there. On a positive side - great swimming pool and spa / gym facilities, but that’s it. Did I mention that during 7 days we were able to get beach lounger only once as most are occupied after 9am? Making people sign every bill twice is just another example of poor beaurocratic policies - mind you, they take your photo on check in for breakfast / dinner buffet, but for everything else you must sign twice and they often insist on closing the bill right away - the management clearly do not trust personnel to keep track of people eating / drinking to have single check in the end of the meal."

"Staff was courteous. No fridge, pay per view tv only. Bathroom was out in the hall. A kettle, no coffee or cups? Paid for two nights, stayed for one."

"This is a lovely resort with a nice swimming pool and a beautiful beach. We stayed in a two-bed room, which was spacious and well furnished. The balcony chairs were very comfortable and made the sea view even more enjoyable. Breakfast was good, and the dining area offered plenty of seating options. The staff were friendly and helpful throughout our stay. The only issue that affected our comfort was the air conditioning in the room — even on the lowest fan setting, the airflow was still too strong and couldn’t be adjusted to a gentler level. Thanks for everyone’s hard work!"

"We had a great time, the staff was really nice and attentive with our requests."

"The staff was great the place was 4 out of 5 stars "

"Helpful host, great location, "

"The double rooms are mostly on 4th floor and the stairs are small. It is tough to carry the suitcase. They have only big rooms on the first floor and you have to pay much more. They have only solar water geysers. There is no one at the reception most of the time if you have any concerns. The bathrooms are not tidy and the water gets clogged. The bathrooms are tiny and you should turn off the water in between your bath for the water to drain. Please don’t choose this. "