Hotel Best Western di Shorewood

"This was by far the poorest Best Western I’ve stayed at in terms of cleanliness and overall service. The rooms were not clean, especially the bathrooms, and I even found spiders in my room. During our four-night stay, housekeeping only cleaned my room once. I saw them cleaning the other rooms beside me but they would skip my room. We were traveling as part of a wedding group, yet the front desk initially tried to place me on a different floor from the rest of my family, claiming there were no...

"Everything was great!!!"

"The duvet/comforter was dirty, asked for a replacement, he did know what it was and gave us another blanket which had small holes. The bed was very uncomfortable. The fan in the bathroom was so loud. My comment about the breakfast area is that it was very small and cramped, the 4 chairs to each table, chairs we too big for the tables. Very disappointed as I we had 4 rooms reserved, one of our guess were put in room 110, which is between the outside door, the inside door, stairway and the only...

"Great customer service and the room was super cleaned. Thank you"