Hotel dekat Festival Plaza Shreveport

"No one to help has. Couldn’t get in. 4 phone calls no help. Turned around and left."

"The good....The room was really clean, the decor was beautiful and the bed was so so comfortable. There was a lot of pillows, the AC worked great, and there were plugs on the bedside walls, next to the side tables to charge phones etc. It was downtown , and the staff was kind. The ok...The bathroom was mostly clean, but dirt was built up in the corners of the bathroom floors, the paint was chipped along the floor boards, the jetted tub showed signs of corrosion. I was really looking...

"Great pool, great onsite food!"

"Won at blackjack"

"This was the worst Hilton experience I’ve ever encountered. My family and I were traveling overnight, prior to booking this hotel I called to let them know what time I would be arriving and to see if I would be able to check in early. I was told yes, so I continued my booking. Just to arrive at 5 am and be told the room was given away and they no longer had any rooms available for me to get into, until 11am. Fortunately, another hotel was accommodating and allowed me to pay to stay there from...

"The lady at the front desk that checked us in had a very nasty and rude attitude. The security guard went to get us a luggage cart to help with our bags and she told him he could not do that and she needed to call someone to get it. After we waited in line what seemed like forever when we had no problem getting the bags ourself. Then the incidental fee was $200 and I asked about that and she proceeded to ask me why we didn’t go to Hilton. After all of that we went to the room and went to turn...

"Clean and convenient location"

"I recommend this property 100%. The staff was nice and welcoming and the room was great no complaints. The breakfast was excellent."

"While the room itself was nice, I was disappointed by the lack of information about the area and how to get around. It would have been helpful to have a welcome guide or itinerary in the room with details about local attractions, transportation options, restaurants, and other useful information for guests. Having those resources readily available would have made the stay much more enjoyable and convenient."

"Smooth check-in. Clean rooms. Staff was excellent. The only thing was they could do better with the breakfast, not very fresh or tasty."

"Property needs a little TLC, the only thing I could say is the young gentleman who checked us in tried really hard to make sure we were happy. Helped us get a room we needed for our four legged kiddo."

"The carpet was old rooms didn’t smell real good but no toilet paper is in the bathroom. It’s a lady up front. Sheila almost look like she was doing everything herself. she was working on 6/2/26 and was very pleasant and helpful she should probably be working days and running that place"

"Very low water pressure in the shower for my room. Had to drain the jetted tub after the first fill bc a yellowish oily substance was in the tub after I activated the jets. 2nd fill was better so not sure what it was in the jet system. Was unaware of the on going construction until I arrived at hotel for check in. Pool area was closed for this reason and we didn't know until checking in. Nice but you can tell it is dated as one of the older casino hotels in the area."

"A little noisy but otherwise GREAT. There’s a Texas Roadhouse right in front of the hotel so that was convenient. Staff were phenomenal! Right off 1-25. Way better than a regular hotel. Didn’t make it up in time for breakfast but it smelled good. I felt very safe , would return in a heartbeat. Very clean, comfortable bed."

"Our suite was roomy with well thought out furniture. The facility has many pleasant amenities and the visual appeal is high."

"Convenient - nice to have on premise dining options and the pool was much enjoyed by us all."

"Not worth this price"

"Tout était parfait"

"Only things that needs improvement is the breakfast, it didn’t have no flavor! But everything else was great"