Hotel Keluarga di Si Rusa

"Cleanliness of the room need improvement. There is spider web on bathroom ceiling and dead spider found in room floor."

"Pictures were deceiving. Staff were incompetent. Messed up my booking. Instead of 2 rooms 3 nights they had 1 apartment 2 rooms. The night staff didnt understand and I had to book an extra room. Overall I had paid for an extra room that we didn’t use cause the staff didn’t know how to make the changes in the system. Place was run down and dingy. We had to change rooms cause it smelled moldy, and WC was leaking. Will not recommend. "

"Good"

"enough room space for transit awhile. They have wake up call facility inside the room, unfortunalety they just have 3 bathroom and 2 toilets (this is what i know from ladies area) so you need extra time for waiting if all bathroom full"

"Reached after the usual check in time. Thank you to staff for passing me the keys still. I like the firm pillows too, room is nice and clean Only downside is nil lift, we had to walk the stairs without our large luggages "

"Kamar bersih, pelayanan ramah, lokasi strategis, tapi lantai kamar mandi licin"