Verified
4/10 Poor
Enkhtamir
16 Feb 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staying at this hotel proved to be a challenging experience, primarily due to its less-than-ideal location in the heart of a bustling local fish and meat market. Guests should be prepared for a potent olfactory experience, as the area is engulfed in strong, unwelcome odors that are hard to ignore.
Upon arrival, the condition of the rooms raised concerns, particularly with the bedding. The comforters provided seemed to have been used previously and not replaced with clean ones, which is a fundamental expectation for hotel accommodations.
The design of the bathroom facilities also left much to be desired. The shower and toilet are combined in a single space, which means that using the shower results in the entire bathroom floor becoming wet and slippery, a situation that can be both inconvenient and unsafe.
Furthermore, the hotel’s location within the market significantly complicates access. Both Grab and local taxi services struggle to navigate the crowded and confusing market streets to reach the hotel, which can be frustrating for guests trying to get to or from the property.
On a positive note, the hotel’s saving grace is its staff. The team at the hotel is exceptionally friendly and welcoming, going above and beyond to assist guests despite the property’s shortcomings. Their warmth and hospitality somewhat mitigate the less favorable aspects of the stay, adding a much-needed human touch to the experience.
Enkhtamir
Stayed 2 nights in Feb 2024