Siena hotel guide. Relais & Chateaux hotel in Siena, Tuscany

"Excellent, excellent stay"

"Beautiful room with a king sized comfy bed. Included turn down service with pillow menu. Common rooms in the hotel are stunning. Staff exceedingly nice and very helpful with driving and parking directions. Would highly recommend! "

"Good breakfast! Clean!"

"This hotel is a total scam. They state that no outside food or drinks are allowed on the premises. One night, staff saw us bringing a pizza back to our room but said nothing at the time. The next morning, they suddenly demanded a €50 fine. We tried to reason with them, but they insisted on charging my credit card anyway. This was an unfair dispute and an unreasonable charge. Luckily, my credit card company eventually reversed the €50 charge. Please think twice before booking this hotel."

"Rooms are pretty basic but location is amazing, right bang in the centre of the old town, all sights are within walkable distance. Breakfast was decent but was quite limited on the second day we were there with a lot of the hot items not being restocked"

"Nice staff, plentiful breakfast, clean room. However we stayed in March and the room was unbearably hot. It was like sleeping in a furnace. We did not sleep the two nights we stayed. We were told by reception the heat was automatic and there was nothing they could do. Other guests were complaining of the same thing. For the price we paid to stay here this was pretty unacceptable. The bathroom also had a radiator blasting heat at all times that could not be controlled. "

"Very nice hotel. Well located. Excellent breakfast. "

"The hotel was just outside of the town, so the location was good. It was a beautiful property. The breakfast was good. Just be prepared to walk stairs. No lifts. But overall, good. "

"I didn't use it. I only stayed one night."